myflightpal Reviews 

167
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

I had a great experience with MyFlightPal when booking my flights through their website myflightpal.co.uk. The team, especially Stephen, Dennis, and Irene, were exceptionally helpful and professional.... See more

Rated 5 out of 5 stars

We have had two years of not being able to travel to Mexico because of cancelled flights. On trying to rebook with Expedia my credit cards were all declined. Luckily we found a link to Travel Unravel... See more

Rated 5 out of 5 stars

Dennis was very helpful from the start of our conversation to the end, he relayed my concerns. He was understanding to our situation in regards to my health. Dennis made sure I was kept updated throug... See more

Rated 5 out of 5 stars

Excellent service throughout my booking. Would definitely recommend to someone who’s looking to book flights online first time like myself and aren’t sure if you trust company’s or not. Very polite an... See more

Company details

  1. Travel Agency
  2. Airline Ticket Agency

Written by the company

myflightpal.co.uk Offers Flight Bookings With Hundreds Of Airlines. Lowest Price Guaranteed, Book Online Or Call Now


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

167 reviews

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4.6

All reviews

(167)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

I had a great experience with…

I had a great experience with MyFlightPal when booking my flights through their website myflightpal.co.uk. The team, especially Stephen, Dennis, and Irene, were exceptionally helpful and professional. Whether it was finding affordable last-minute flights, organizing journeys efficiently, or addressing my concerns with patience and care, they really went above and beyond. The process was smooth, and their dedication made stressful situations much easier to manage. I’ll definitely consider using their service again. Four stars!

28 December 2024
Unprompted review
Rated 5 out of 5 stars

Albert was a really good customer…

Albert was a really good customer services representative and thoroughly assisted me and my family in booking the right flight for us and by giving us alternative options which may suit our flight timings as well as our budget. A professional with good knowledge and communication skills.

14 February 2023
Unprompted review
Rated 1 out of 5 stars

Deceptive trust pilot rating!! Beware

Recently went online to purchase an air ticket for around £442 at the point of payment the payment and confirmation didn’t show up. I then rang the company to see if the ticket was booked to which they replied no as there were no seats left at that price.I then had to purchase another ticket for the same itinerary at £657 so I then booked that. I don’t have an issue with that however I was told that that the payment for the original ticket wouldn’t be charged although it was showing pending on my account I informed my bank and they made sure the payment wouldn’t be made. Two weeks later a payment was drawn from my account for £442 the ticket I was told was never booked so my details were used again without my knowledge and for a service I didn’t receive in fact ii paid £200 more for the.same service as I was told that the first booking was never confirmed as the price had changed so how am I paying for one flight twice ??
Customer service very poor for a company with supposedly a high 4 plus railing on trust pilot very strange!!
Seems very scamish and I wouldn’t recommend them as the are untrustworthy. Hope you all take care think about the customer service before you purchase you never know when you need it and it’s was very poor from my experience.

Moments after I uploaded this compliant which their online customer service didn’t want to entertain and didn’t want to refund I received a call saying that there had been a misunderstanding and they would return the payment of £442 could I also please remove my post. I found it most amusing that I had to go this far to get the correct fair result. So the matter is now resolved but they could have been customer friendly and resolved the issue earlier as it was obviously not a problem of my making.

13 January 2023
Unprompted review
Rated 5 out of 5 stars

I had pleasant experience

I had pleasant experience , I got my flight booked fast, I was travelling with the pet , so I couldn't book with a lit of airlines but with myflightpal.co.uk was no issues, I got booked easy with clear communication. Thank you.

10 January 2023
Unprompted review
Rated 5 out of 5 stars

Good customer service

I extended my ticket and was served by Irene.She was very professional,helpful and very competent.I will recommend anyone who wants to buy tickets to ask for Irene.

3 November 2022
Unprompted review
Rated 5 out of 5 stars

I was particularly impressed with…

I was particularly impressed with Irene, the consultant. She was very clear and articulate.

She is a good listener and exercised a lot of patience to ensure that I navigated the system and paid the ticket online.

She is a very pleasant person and I recommend her for a mk ore senior managerial position.

Kind regards.

Julius

2 December 2022
Unprompted review

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