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My Finance Club Reviews 

2,781
•
TrustScore 4.5 out of 5

4.7

Financial Institution
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Review summary

Created with AI, based on recent reviews

Looking at 1,142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, user-friendly experience, and quick response times. Many highlight the ease and speed of the application process, with funds often reaching accounts within minutes. Reviewers appreciate the transparency regarding borrowing amounts and fees, and helpful, efficient customer support. However, some customers noted issues with funds not being received promptly after approval, and poor communication, citing unresponsiveness and rude customer service. Additionally, some reviewers mentioned problems with payment processing, including being charged for early repayment or experiencing issues regarding payments already made.

What people talk about most

Service

Reviewers mention positive feedback about service, often describing it as excellent, quick, and efficient.... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as simple,... See more

Payment

Users describe positive interactions with payment, often highlighting the speed and ease of the process, with... See more

Response time

Customers had positive experiences with response time, with many reviewers praising the quick and efficient... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant, the process was quick filling in the questions, then all I had to do was call the advisors, checked my details and the loan amount was in my bank within 10 minutes . this company... See more

Rated 5 out of 5 stars

Ondal is doing it right, instructions easy to follow. Every important thing is explained fully.0ndal is there when you need them, they make sure you never borrow more than you can afford.

Rated 5 out of 5 stars

It's very reassuring to know that there are lenders out there who will support and give people an opportunity who may have struggled in the past with finances, which may not of all been down to the in... See more

Rated 5 out of 5 stars

When they unexpected bills prop up and you just need that bit extra - I’ve used my finance club a couple of times now and I have to say the service is impeccable. The application process is incredibl... See more

Company details

  1. Financial Institution

About My Finance Club

Written by the company

24/7 ethical on-line lending. A new breed of financial institution allowing you to borrow only what you need for as long as you need it .

Simple, convenient, transparent and responsible borrowing @ fairly priced services.

Up to x7 cheaper than unauthorised overdrafts from the UK high street bank (Which May 2018)

- Typically costing less the £2 a day
- Money agreed and delivered instantly
- NO Early repayment penalties

www.myfinanceclub.com

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 69% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(2,781)

1,084 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Needed a quick small loan twice

Needed a quick small loan twice, an was treated very good by the company. Easy to follow instructions in on line app, an staff were very helpful when I rang them with a query. All in all I would recommend this company for a loan thank you.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Feel like I've been conned nearly paying £800 for a 400 pound loan. I feel I was missold this and am going to ombudsman.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, efficient and greatly appreciated, definitely would recommend Ondal to anyone needing a short term loan.

13 May 2026
Unprompted review

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