We've bought various Fabulosa products from B&M, but recently we had a £5 discount in our local newspaper 'The Sentinel' if you spent over £20, so did an online order,easy to do and free delivery also... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First of all it was late, sent 2 emails requesting an update but got no replies, only acknowledgements they’d received emails. Tried phoning customer service, complete waste of time, no one answered... See more
Company replied
Absolutely love the products, keeps the house looking and smelling fresh clean and wonderfully inviting. Long lasting and the bundles are great value to keep your home beautiful. Last order took a lit... See more
Absolutely obsessed with Fabulosa products 😍✨ The scents are incredible and honestly I think I’m addicted to buying them now 😂 I usually shop online because the promotions and deals are absolu... See more
Company replied
Company details
About Fabulosa
Written by the company
At Fabulosa our belief is simple... everyone should Feel Fabulosa, Look Fabulosa and Smell Fabulosa. Fabulosa is not bound by the limitations that many cleaning brands face and continues to bring scent-sational fragrance to our customers in and around the home.
For four years, we have been delighting our community of passionate and loyal customers with products to stimulate all senses, across home, garden, car, pet and much more! With our innovative approach to lead the way in fragrance, we make this promise to you... to continue being the perfect partner for all your household needs.
Our 4-in-1 action formula kills 99.9% of bacteria and viruses, cleans and shines, provides long-lasting freshness and eliminates odours; meaning Fabulosa doesn't just lift dirt alone, we spread ‘That Fabulosa Feeling’.
Contact info
Unit 8, Airfield Road, CW5 6LQ, Nantwich, United Kingdom
- 01270 449040
- info@myfabulosa.co.uk
- myfabulosa.co.uk
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Fabulosa
Hey Julie,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Really love this companies goods
Really love this companies goods, other are ok but the choice of using some different smells is just delightful.
I tend to also blend the smells so I get even more range and surprise the guys at work as they never know what's will be next and they try to guess what I'm using.
Oh and their liquids work not harsh on my hads either.
9 April 2026
Unprompted review
Reply from Fabulosa
Hey Stephen,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Product had all leaked
17 April 2026
Unprompted review
Reply from Fabulosa
Hey Kurt,
Thank you for taking the time to leave us a review.
We understand that your experience with our services did not meet your expectations, and we are truly sorry for any inconvenience or frustration caused.
We appreciate your feedback and your patience during this time. Please can you reach out to us directly at info@myfabulosa.co.uk so we can assist you with this further?
We value your business and hope to have the opportunity to serve you again soon.
Thank you for your understanding,
Team Fabulosa
Oder not received
I ordered around £20 worth of cleaning products direct from Fabulosa.
A couple of days later Amazon shipping advised they would deliver the next day, however, the next day I got another message from Amazon shipping advising my order had been damaged in transit and would not be delivered.
I have emailed Fabulosa twice (with no reply) and I've tried calling many many many times using every available option (there are 5) and no one answers, the only option is to leave a message and not to remain on hold, why would I want to do that when I've sent emails that have gone unanswered,
I'm left wondering if this company is still operating, and if it is I very much doubt it will be doing so for very much longer if this is how it treats it's customers.
I certainly won't be ordering from them again, and I am thankful I did not spend more than £20
15 April 2026
Unprompted review
Reply from Fabulosa
Hey Dee,
Thank you for taking the time to leave your review, and I’m very sorry to hear about your experience.
I’m sorry that your order was damaged in transit and therefore not delivered, and I also apologise that you have not received a response to your emails or been able to reach us by phone. This is not the level of service we aim to provide, and I completely understand your frustration.
Having looked into this, I can confirm we are operating as normal, and your feedback regarding both communication and courier issues has been taken seriously and passed on to the relevant teams.
We would like the opportunity to resolve this for you. If you are happy to, please contact us again with your order details, and we will ensure a refund or replacement is arranged immediately.
We’re genuinely sorry for the inconvenience caused and appreciate you bringing this to our attention.
Thanks,
Team Fabulosa
Very fast delivery
Very fast delivery
Delivered with care
Smells amazing
14 April 2026
Unprompted review
Reply from Fabulosa
Hey Anne,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Love love love
Love love love, great clean, lovely scent, value for money!
21 April 2026
Unprompted review
Reply from Fabulosa
Hey Sam,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Fast delivery good quality products
Fast delivery good quality products
8 April 2026
Unprompted review
Reply from Fabulosa
Hey Gail,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
It's amazing
It's amazing! No smell of urine just lovely Fabulosa . I was really pleased I've found something that works & reasonable price! ...thank you.
19 April 2026
Unprompted review
Reply from Fabulosa
Hey Francie,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Love the fabulous collection smells…
Love the fabulous collection smells amazing ☺️
19 April 2026
Unprompted review
Reply from Fabulosa
Hey Michelle,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
A great range of cleaning products at a…
A great range of cleaning products at a very good price. Items were carefully packaged so there was no damage to the bottles. I
10 April 2026
Unprompted review
Reply from Fabulosa
Hey Mrs Cee,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
I would recommend it to all my friends…
I would recommend it to all my friends and family
3 April 2026
Unprompted review
Reply from Fabulosa
Hey Laura,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Quick and easy
Quick and easy . Fast delivery smells lovely. Will use again
10 April 2026
Unprompted review
Reply from Fabulosa
Hey Dorothy,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Fabulous fragrance and does a great job
Well packed and arrived on the designated date. The fragrance is absolutely amazing and all the products do a fantastic job. My flat smells gorgeous. I will definately be buying these produfcts again
10 April 2026
Unprompted review
Reply from Fabulosa
Hey Jackie,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Excellent value for money the products…
Excellent value for money the products clean well and smell nice .
16 April 2026
Unprompted review
Reply from Fabulosa
Hey Chris,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Falsely Advertised & bad packaging
I ordered my first bundle ever from Fabulosa and when it arrived the contents were not what was advertised, plus some of the bottles had leaked during transport so it was not a good first impression. When i sent it back (ordered via tiktok) it was the tiktok system that issued my refund because Fabulosa didn’t even have the decency to look at my return details so it then timed out and for ed tiktok to take over and handle and issue the refund. I will not be ordering again from this company.
1 April 2026
Unprompted review
Reply from Fabulosa
Hey Francis,
Thank you for taking the time to leave us a review.
We understand that your experience with our services did not meet your expectations, and we are truly sorry for any inconvenience or frustration caused.
We appreciate your feedback and your patience during this time. Please can you reach out to us directly at info@myfabulosa.co.uk so we can assist you with this further?
We value your business and hope to have the opportunity to serve you again soon.
Thank you for your understanding,
Team Fabulosa
Very good stuff prices are very good
16 April 2026
Unprompted review
Reply from Fabulosa
Hey Lee,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
Delayed Delivery & Mixed Feelings
My order took around two weeks to arrive due to delays. While they offered me 10% off my next order, it felt quite low considering the length of the delay. I’ve smelt their products in other homes and usually love it so I decided to try order a good 15 products inc a bundle.
I also chose the baby powder scent, but sadly it didn’t smell like baby powder to me - more like cheap, chemical baby wipes. On a better note the ‘Exotic’ scent is amazing and leaves a great lasting smell
4 April 2026
Unprompted review
Reply from Fabulosa
Hey Mayara,
Thank you for taking the time to share your feedback, and we’re really sorry to hear about the delays with your order. We completely understand how frustrating a two-week wait would have been, especially when you were looking forward to trying a large order of products.
We also appreciate your comments regarding the discount offered, and we’re sorry this felt insufficient given the delay you experienced. Your feedback has been noted and will be shared with the relevant team.
We’re disappointed to hear that the Baby Powder scent didn’t meet your expectations, as we know fragrance preferences can be very personal and subjective. However, we’re really pleased to hear you’re enjoying the Exotic scent and that it’s leaving a lasting impression—that’s great to hear 😊
Thank you again for your honest review and for giving our products a try.
Kind regards,
Fabulosa Team
Great products at fab prices
Great products at fab prices. Slight issues were put right very quickly. A problem is only a problem if its not resolved, and the team at Fabulosa were very good at making me feel like a valued customer.
6 April 2026
Unprompted review
Reply from Fabulosa
Hey Annette,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
I can't give a good review as I didn't…
I can't give a good review as I didn't receive it ,it got cancelled from your end ,I and was looking forward too it
16 April 2026
Unprompted review
Reply from Fabulosa
Hey Mandy,
Thank you for your feedback, and we’re really sorry to hear about your experience.
We understand how disappointing it must have been, especially if you were looking forward to receiving your order. Unfortunately, sometimes cancellations can happen due to factors outside of our control, but we completely appreciate the frustration this causes.
We’d really like the chance to look into this for you and make things right. Please get in touch with our support team with your order details so we can investigate what happened and assist you further.
Thank you for your patience, and we hope to have the opportunity to provide you with a better experience in the future.
Thanks,
Team Fabulosa
My house smells amazing very good…
My house smells amazing very good products
10 April 2026
Unprompted review
Reply from Fabulosa
Hey Gem,
We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!
Warm regards,
The Fabulosa Team
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