MyExpatTaxes Reviews 5,187

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the process easy, intuitive, and straightforward. Many highlight the helpfulness and friendliness of the staff, noting their professionalism and knowledge. The service is frequently described as excellent, with people appreciating the quick response times and the overall efficiency of the tax filing process. However, some customers also noted occasional difficulties with the user interface, finding it confusing or experiencing glitches. A few people mentioned slow response times from customer service or a lack of real-time support, which led to frustration.

What people talk about most

User experience

Customers generally report a high degree of satisfaction with the user experience. Many reviewers found the... See more

Service

Customers consistently note positive experiences with service. Many reviewers appreciate the user-friendly... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the responsiveness and helpfulness of... See more

Staff

People report positive experiences with staff. Customers consistently praise the team's helpfulness,... See more

Response time

Reviewers mention positive feedback about response time. Many customers appreciate the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Employee experience is great! Much better than any other tax service I have used. My only comment is that it would be useful to see what amounts were entered in the prior year, as you're entering t... See more

Company replied

Rated 5 out of 5 stars

I had some concern regarding my taxes, and I was happily helped my Joey, who went beyond to help me out. He was fast, accurate, friendly and helpful to get the answers that I needed! though the servi... See more

Company replied

Rated 5 out of 5 stars

It is very easy to do each year because all the information is saved. I believe the whole process took me about 10 minutes but only because I have been doing this since 2019. In addition, a representa... See more

Company replied

Rated 5 out of 5 stars

I heartily recommend acting early! Thanks to prompt inscription and filing, I am done, paid and free until next year. Thank you for this easy to understand process and to the whole MyExpaTaxes team. W... See more

Company replied


Company details

  1. Tax Preparation Software
  2. Financial Planner
  3. Tax Advisor
  4. Tax Consultant
  5. Tax Preparation
  6. Tax Preparation Service

Written by the company

MyExpatTaxes was the first US expat tax software, created in 2018 by Americans living abroad. Designed specifically for the needs of US citizens overseas (we've helped expats in over 185 countries), our platform makes it easy to file your US tax return in just 30 minutes. 🦅 We include essential expat tax features like FBAR, FATCA, the Foreign Earned Income Exclusion (FEIE), and the Foreign Tax Credit (FTC) at no extra cost. Whether you're dealing with a simple federal return or a complex case involving self-employment, foreign pensions, or business ownership abroad, our expert expat Tax Professionals are here to help. 🦅 We go beyond basic filing to offer full-service expat tax support. Our platform is fast, affordable, and IRS-compliant — built to simplify the process for Americans living overseas. 🦅 Looking to optimize your entire financial situation abroad? Our additional services include MyExpatPlanning for long-term tax strategy and MyExpatInvest for global investment planning tailored to US expats. 🦅 With MyExpatTaxes, expat tax filing is no longer a burden — it’s a streamlined, secure, and stress-free experience.

100% IRS Tax Compliancy

Written by the company

Regardless of how complicated your tax situation is!
We help tens of thousands of Americans from 190+ countries worldwide file their US tax return annually! E-file your tax return in minutes, and rest assured that everything is done right, every time.

Contact info

Promotion box for MyExpatTaxes

Welcome to the Tax Year 2025!

Get started today and e-file in minutes!

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used this service and I love how user-friendly and fast it is. I didn't like using accountants in the past because of all the work I would have to put in only to pay someone else to finish it. This allows me to make sure all of my papers are in order with a digital guide that makes answering the questions easy. Plus the turn around after filing was so fast. I had a refund in my account within a few days.

10 April 2026
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Reply from MyExpatTaxes

Thank you so much for the kind words!

Rated 5 out of 5 stars

Expat taxes made easy

Despite a complicated tax situation, it is so easy to fill out the forms. I feel confident in the results, as until we moved to Germany, I had done our tax preparation - for over 30 years - so I have some idea what to expect. Very satisfied customer!

22 April 2026
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Reply from MyExpatTaxes

Thank you so much for the kind words!

Rated 2 out of 5 stars

Software seems okay, service is deeply frustrating

Have you ever dealt with a company that just left you *deeply* frustrated after almost every interaction? Like… repeatedly taking weeks to respond and then “answering” concrete questions with general information that does not address them (non-answers). This is that company. The software seems okay. Or not? One of my questions was about an observed inconsistency in the *software*, and they asked me to upgrade if I want an answer. Frustrating service? Absolutely! Does the fairly pretty software have problems lurking inside? Who knows… unless you pay for the answer. Deeply, deeply frustrating.

17 April 2026
Unprompted review
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Reply from MyExpatTaxes

I'm sorry you didn't have a great experience with us! I'll ask the team to take a closer look at your account.

Rated 5 out of 5 stars

Easy expat taxes

Easy to use software. No issues e-filing even with foreign spouse.

14 April 2026
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Reply from MyExpatTaxes

Thank you!

Rated 1 out of 5 stars

No contact

You never contacted me within the 5-7 day period before filing my taxes.

22 April 2026
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Reply from MyExpatTaxes

I'm sorry you didn't have a great experience with us! Since you filed with us on the BASE plan which doesn't include a review by one of our tax professionals, I'll ask the team to look into what happened with your case.

Rated 5 out of 5 stars

Getting to know the software has…helped.

Getting to know the software has helped. Glad about the early purchase discount...I missed the first time around but will always take advantage of a discount in a timely manner now.

18 April 2026
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Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Easy

Easy, fast and very clear!

17 April 2026
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Reply from MyExpatTaxes

Thank you!

Rated 5 out of 5 stars

great job

I've used MyExpatTaxes for several years, and I've been completely satisfied with their work. For a reasonable fee, they have relieved me of a task I find most unpleasant!

3 March 2026
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Reply from MyExpatTaxes

Thank you for the kind words!!

Rated 5 out of 5 stars

Easy and affordable

MyExpatTaxes made it easy for me to do my own taxes for the first time in years. Definitely recommend to other expats needing to file their taxes, and a fraction of what it would have cost to have an accountant do it for me.

21 March 2026
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Reply from MyExpatTaxes

Thank you for the kind words!!

Rated 5 out of 5 stars

It´s so easy to use the app

It´s so easy to use the app , this is the most that I like. I´ve been doing my taxes with ExpatTaxes for 5 years already.

15 April 2026
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Reply from MyExpatTaxes

Thank you for the kind words!!

Rated 5 out of 5 stars

Quick and Intiitive

I’ve been using My Expat Taxes since 2020. What I like most is how intuitive the software is. This year I was able to do my taxes in less the 30 minutes thanks to all of my date being saved and nothing has changed. All in all, I feel secure knowing that my taxes are prepared correctly.

14 April 2026
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Reply from MyExpatTaxes

Thank you for the kind words!!

Rated 2 out of 5 stars

Misleading text, complaint ignored

I had a complaint about the app that was completely ignored. I feel part of the app was not clear enough given its target audience of expats. I was then forced to pay more to correct a mistake that I felt I was led into.

Otherwise, it was a friendly and professional experience.

25 March 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

I'm sorry you didn't have a great experience! I'll ask the team to look into your case.

Rated 5 out of 5 stars

Great

Easy to use, peace of mind

13 April 2026
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Reply from MyExpatTaxes

Thank you!

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