mycar Tyre & Auto - Sylvania Reviews 276

TrustScore 4.5 out of 5

4.7

Port Hacking Road, 2224 Sylvania, New South Wales, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Gabe's knowledge and advice was so valuable when making our decision as to what tyres to choose and replace and the services required. He and Austin provided excellent customer service from beginning... See more

Rated 5 out of 5 stars

I can't recommend this place high enough. Its my second time getting a safety check, they fitted me in quickly both times. They're really friendly, I appreciate they don't pressure you to get extras d... See more

Rated 5 out of 5 stars

I have my 2012 model car serviced here for many years and the customer service experience is always excellent. Shannon and his team can be trusted to do the required repairs as the need arises. They a... See more

Rated 5 out of 5 stars

The team at Sylvania Mycar Tyre & Auto looked after my pink slip even though I didn’t have a booking. They completed the inspection within two hours, which was incredibly convenient. I’ll happily use... See more


Company details

  1. #3 of 4 best companies in Tire Shop
  2. #1 of 2 best companies in Auto Electrical Service
  3. #1 of 1 best companies in Car Battery Store
  4. #1 of 1 best companies in Car Repair and Maintenance
  5. #2 of 2 best companies in Mechanic
  6. #2 of 2 best companies in Oil Change Service

About mycar Tyre & Auto - Sylvania

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Port Hacking Road, 2224, Sylvania, New South Wales, Australia

  • (02) 9212 8939

4.7

Excellent

TrustScore 4.5 out of 5

276 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Great Service, communication and hassle free as usual. Thats guys, job well done. I can't go past them.

20 September 2025
Rated 5 out of 5 stars

Reliable and Trustworthy Team

I had my Audi towed to mycar Sylvania due to an EPC/engine fault. The team carried out a thorough diagnostic, clearly explained the fault codes, and even swapped components between cylinders to help pinpoint the issue.

What I really appreciated was their transparent approach – they provided a clear inspection report, outlined possible causes, and advised me to monitor before spending on unnecessary repairs. I also had a routine service done at the same time, which was handled smoothly.

The staff were professional, helpful, and easy to communicate with. It gave me peace of mind knowing the car was in safe hands.

Highly recommend this location if you’re looking for honest diagnostics and reliable servicing.

8 September 2025
Rated 5 out of 5 stars

Excellent place to have your car serviced.

I have my 2012 model car serviced here for many years and the customer service experience is always excellent. Shannon and his team can be trusted to do the required repairs as the need arises. They also let you know of any issues which will need to attended to at a later date.

15 August 2025
Rated 2 out of 5 stars

Long waiting times for everyone

Said the car would take one hour to be fixed. I returned one hour later and they hadnt started on it.

A further one and a half hours of waiting and it was finally done.

13 August 2025
Rated 5 out of 5 stars

Outstanding Customer Service

Gabe's knowledge and advice was so valuable when making our decision as to what tyres to choose and replace and the services required. He and Austin provided excellent customer service from beginning to end. This is why we are repeat customers and bring our entire company fleet to MyCar at Sylvania.

11 August 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look