Outstanding Performance great team professionalism respect and expertise. I was flustered when I came in and they fixed it fast and without question. Exactly the same level service as 18 months ago, s... See more
Location
Switch locationCastle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154 Castle Hill, NSW, AU
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See what reviewers are saying
Prompt attention when leaving the car and later when collection. Costs explained up-front. No surprises. Kept in contact regarding anything extra found. Friendly and helpful staff. Very clean Works... See more
All work done as described. Was given a discount on the service and repairs unfortunately no one noted the discount on the invoice so when my wife came to pick up the car she payed the undiscounted pr... See more
Booked in for rego check, told completion time on leaving car, returned shortly before that time, vehicle was ready and fully passed the checks
Company details
- #3 of 4 best companies in Tire Shop
- #1 of 2 best companies in Auto Electrical Service
- #1 of 1 best companies in Car Battery Store
- #1 of 1 best companies in Car Repair and Maintenance
- #2 of 3 best companies in Mechanic
- #2 of 2 best companies in Oil Change Service
About mycar Tyre & Auto - Castle Hill
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Castle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154, Castle Hill, NSW, Australia
- (02) 9212 8930
4.7
Excellent
675 reviews
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good price & service
16 May 2026
My car service was carried out in a…
My car service was carried out in a timely manner and the staff were helpful.
19 May 2026
Outstanding Performance great team…
Outstanding Performance great team professionalism respect and expertise. I was flustered when I came in and they fixed it fast and without question. Exactly the same level service as 18 months ago, so very consistent despite being a completely new team.
18 May 2026
Dropped in with a great service tyre puncture
Dropped in with a tyre puncture, they fixed it free of charge under warranty. Took an hour. Great service.
15 May 2026
All work done as described
All work done as described. Was given a discount on the service and repairs unfortunately no one noted the discount on the invoice so when my wife came to pick up the car she payed the undiscounted price. Only discovered a couple days later when I saw CC statement.
8 May 2026
Work was completed on time and so far
Work was completed on time and so far, no problems. Staff were very helpful.
7 May 2026
Easy to book on the phone
Easy to book on the phone, on time great service and the staff really welcoming
10 May 2026
Great experience
Booking was easy. Pre-appointment communications were clear (shoutout: Sam), as were the communications during the appointment. Saturday appointments were convenient. Roadside assist is a nice bonus. 10/10 would come back again.
3 May 2026
I completed my pink slip renewal rego…
I completed my pink slip renewal rego at Mycar Castle Hills on May8,2026, but I didn't know why a change wiper refill was required. Was it reasonable to add extra service for the brake check? So it is unnecessary to put an extra item on.
9 May 2026
Good experience overall
1 May 2026
Booked in for rego check
Booked in for rego check, told completion time on leaving car, returned shortly before that time, vehicle was ready and fully passed the checks
6 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Trying to rip off with unnecessary work…
Trying to rip off with unnecessary work as mandatory for pink slip
6 May 2026
Reply from mycar Tyre & Auto - Castle Hill
Hi Jpj,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Good Team. Good Car Service
Prompt attention when leaving the car and later when collection. Costs explained up-front. No surprises. Kept in contact regarding anything extra found. Friendly and helpful staff. Very clean Workshop.
30 April 2026
Had a great experience with mycar…
Had a great experience with mycar castle hill. The guys were super helpful and finished my tyre replacement very quickly, thankyou!
5 May 2026
Quick and easy
Easy booking process. Quick drop off. Efficient turn around and communication.
24 April 2026
Staff were knowledgable and the service…
Staff were knowledgable and the service fast. Great communication about work required.
1 May 2026
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