mycar Tyre & Auto - Box Hill Reviews 532

TrustScore 5 out of 5

4.9

8-10 Cambridge Street, 3128 Box Hill, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Very good information flow - advised on availability, contacted us when the brake parts were available, had the space in the workshop ready upon our arrival and had the job completed when they said it... See more

Rated 5 out of 5 stars

We use Mycar service in Box Hill often, even when we lived 30 minute-drive away. We found the staff are friendly, patient all the time, always offer prompt communication and service.

Rated 5 out of 5 stars

My experience was excellent. The staff were totally competent polite and explained exactly what the service was about and what was needed. I’m very impressed and will go there again I just wish I... See more

Rated 5 out of 5 stars

These guys are amazing. Trustworthy, genuine and clever with fixes. I'd recommend them to my Nana and anyone else who knows very little about cars.


Company details

  1. #3 of 4 best companies in Tire Shop
  2. #1 of 2 best companies in Auto Electrical Service
  3. #1 of 1 best companies in Car Battery Store
  4. #1 of 1 best companies in Car Repair and Maintenance
  5. #2 of 2 best companies in Mechanic
  6. #2 of 2 best companies in Oil Change Service

About mycar Tyre & Auto - Box Hill

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.9

Excellent

TrustScore 5 out of 5

532 reviews

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Rated 5 out of 5 stars

great service

great service, been their client for almost 20 years now, had no issues with them at all

28 August 2025
Rated 1 out of 5 stars

Lost my service logbook

Lost my service logbook, my costo card, a storage key, an inner tray in the last two service. The customer service didn’t even check with other people just said they don’t know. The worst experience I have ever had.

23 August 2025
Rated 5 out of 5 stars

Wonderful Service

My car broke down on 21/08/2025. Tina at "Mycar Tyre & Auto- Box Hill" arranged for a quick repair around her busy work schedule so that we could drive our family's only car for the same day.

Thanks to Tina and the Box Hill team for a great work.

21 August 2025
Rated 5 out of 5 stars

Friendly Staff

All staff are experienced and easy to talk to, which makes communication comfortable and stress-free

13 August 2025

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