MyBudget Reviews 

1,574
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company, often praising the staff for their exceptional helpfulness and supportive approach. Customers consistently highlight the excellent service, noting that the team genuinely cares, provides non-judgmental assistance, and helps consolidate debts while teaching better money habits. Many feel that the customer service is outstanding, with staff members going above and beyond to simplify financial matters and offer peace of mind. The value for money is generally seen as excellent, with many feeling the service is worth the cost for the financial relief and assistance provided. However, some customers expressed concerns about the rising cost of the service, finding it makes maintaining a tight budget more challenging. Additionally, a few people mentioned issues with high fees and a lack of consistent, one-on-one support, preferring to deal with the same person for their budget management.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, friendliness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the staff as friendly, professional,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the staff for being helpful,... See more

Value for money

Users describe positive interactions with value for money, with many reviewers stating that the service was... See more

Price

Reviewers mention ambiguous feedback about price, with some customers expressing concern about fees being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

MyBudget is the best thing I have done for myself in years! The transition was slightly uncomfortable for a little while, but with supportive and very helpful phone calls with Jon and Cass i made the... See more

Company replied

Rated 5 out of 5 stars

Jon Absolutely amazing how he has helped achieve my inquiries and rectify my questions very helpful and given me reassuring that everything is all running correctly thanks feel so much in peace an... See more

Company replied

Rated 5 out of 5 stars

I honestly can’t thank MyBudget enough. They completely turned my financial situation around. Before I joined, I was constantly stressed about money and didn’t know how I was ever going to get on... See more

Company replied

Rated 5 out of 5 stars

My wife and I are just starting with my budget. We had some issues with payments on correct days due to bank changes etc. Being a FIFO worker with multiple different pays made things even harder. My B... See more

Company replied


Company details

  1. #12 of 19 best companies in Financial Consultant
  2. #3 of 13 best companies in Alternative Financial Service
  3. #1 of 1 best companies in Insolvency Service

Written by the company

MyBudget is Australia’s largest personal budgeting specialist. Since 1999, MyBudget has assisted more than 130,000 Australians live a life free from money worries and achieve their financial goals. MyBudget has helped Australians clear their debt, pay their bills on time and save money for the future.

Live your life without having to worry about money.

Written by the company

Pay your bills on time, have savings in the bank and achieve your financial goals faster!
1300 300 922 | Call now to request a FREE, no obligation consultation.

Book Your Free Phone Consultation Today

Bec and Jarrad thought they were doing a good job with their money, until they realised they could do even better.

Bec and Jarrad thought they were doing a good job with their money, until they realised they could do even better.
“We’ve had the confidence to go and buy our first investment property and we’ve also purchased a camper trailer, which means we can go away more with the kids on the weekends. It’s just given us the confidence that we’ve got the money there to do the things we’ve always wanted to do.” - MyBudget Clients, Bec and Jarrad

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,574)

164 reviews in the last 12 months

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Rated 5 out of 5 stars

Always willing to help

Always willing to help. Polite and courteous. Fast and efficient

10 December 2025
MyBudget logo

Reply from MyBudget

Thank you so much for your feedback, Martin!

You’ve really made our day. We’re thrilled to hear that our team continues to be accommodating and gets everything sorted efficiently while still showing genuine care.

Here's to many more years of care and ongoing support!

Kind regards,
Maddy and the MyBudget Team

Rated 4 out of 5 stars

Good Service

Good Service

7 December 2025
MyBudget logo

Reply from MyBudget

Thank you for this feedback, Richard!

It's wonderful to know you are enjoying the service.

Keep up the great work!

Kind regards,
Maddy and the MyBudget team

Rated 5 out of 5 stars

The full package

Just being so helpful and understanding, no judgement, just support in everything
Couldn’t ask for more
Thank you

4 November 2025
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Reply from MyBudget

Thank you so much for your lovely feedback, Mark!

We’re so glad to hear you’ve felt supported and understood. That’s exactly what we strive for. No judgment, just genuine help every step of the way.

We are grateful to support you on your journey.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

John is amazing

John is amazing he has made this experience. Dare I say it enjoyable for something that I hate doing and feel bad that we have to have people help us? He has made today feel like it hasn’t been an issue and really smooth and easy. He is amazing at his job and I can’t thank him enough.

18 December 2025
Unprompted review
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Reply from MyBudget

Thank you so much for sharing, Tanya!

We’re so glad to hear that Jon made your experience feel smooth, easy, and even enjoyable, especially with something that can feel overwhelming. There’s absolutely no judgment here, and we’re so pleased he helped you feel comfortable and supported throughout the process.

Jon is truly fantastic at what he does. We are glad you got to experience his expertise!

Thank you again for taking the time to share your experience!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Compliments for Talia

I have just signed up with MyBudget for the second time and I have had to call up a couple of times to change things around in my budget and I have been lucky enough to get Talia twice both calls and she has been amazing, so helpful and easy to talk to which makes my experience so much better as she was able to ease my immediate financial stress and understand my situation. Talia went above and beyond as an employee to be so polite and kind to help me in the situation I am in.

12 December 2025
Unprompted review
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Reply from MyBudget

Thank you so much for passing on this feedback, Kristen!

We are so pleased to know you got to experience Talia’s expertise! She truly understands what our clients are going through and always has their best interests at heart.

It’s wonderful to hear that you’re able to feel a little more at peace and supported with your finances after your interactions with her.

We cannot wait to see what else we can achieve together!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

I was stressing about money & the way…

I was stressing about money & the way my budget has been thus far which i feel has been really tight, too tight. Jon was excited to tweak & fix my budget exactly to what would make me relax more & not stress. Jon was so lovely, kind & enormously helpful! He went above & beyond, was patient & so friendly! Thank god for Jon :)

11 December 2025
Unprompted review
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Reply from MyBudget

Thank you for sharing your experience, Lidiya!

We’re so glad to hear that Jon was able to help ease your stress and create a budget that feels more comfortable and sustainable for you. He truly cares about making sure clients feel supported, understood, and confident!

We’re delighted that his patience, kindness, and dedication made such a difference.

Here’s to a relaxed and stress-free financial journey ahead!

Warmly,
Maddy and the MyBudget team

Rated 5 out of 5 stars

Get off the Merry Go Round

Amazing! For me personally, I feel empowered, confident and i have never looked back! From the very first phone conversation to my appointment, I was supported with no judgement, but with only kindness, compassion . A very professional Company with an absolute amazing Team! A well structured plan to help get you back on track! I am overwhelmed with gratitude for reaching out to my budget and wish I would of done it sooner. They help to neogiate with your creditors to help you get back on track. Now with my well balanced structured plan I can now sit back with instant ease to know I am well looked after by this incredible team who check in with you to see how your tracking and if any changes need to be made. When you have maxed out your options financially, by taking out loans to fix other loans with unmanageable high interest rates ! get off the merry go round and call my budget.I would recommend anyone who is living, paying Peter to Pay Paul , get out of the cycle and let My Budget transform your life, to live your best life!!!

9 December 2025
Unprompted review
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Reply from MyBudget

Thank you so much for sharing your story with us, Rhonda. Reading this has truly made our day!

We’re incredibly grateful you reached out when you did, and even more grateful that our team could support you through such a stressful and overwhelming time. It takes real courage to be honest about your situation, and you should be so proud of the strength you’ve shown in taking control.

We’re delighted to hear how supported you felt from the very first phone call, through your appointment, and throughout your budgeting journey. Our team works hard to create a compassionate, judgement-free space, and your words mean so much.

Thank you again for your heartfelt message.

We’re so proud of how far you’ve come, and so happy to hear how empowered you feel!

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

With My Budget's help I achieved my goals

With My Budget's help I achieved my main goal of clearing credit card debt.
Over the years I have also saved money, travelled, enjoyed life and purchased a home and a vehicle. I now feel confident that I can manage my money responsibly!

9 December 2025
Unprompted review
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Reply from MyBudget

Thank you so much for sharing this, Kimmi!

What an incredible journey! Clearing your credit card debt, building savings, travelling, enjoying life, and even purchasing a home and a vehicle.

We’re thrilled to hear you now feel confident managing your money. You’ve put in the hard work, and we’re so grateful to have supported you along the way.

Congratulations on everything you’ve achieved!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

They have given us financial peace of…

They have given us financial peace of mind!
No more stressing on how to pay which bill.

3 November 2025
MyBudget logo

Reply from MyBudget

Thank you so much for sharing this, Cindy!

We’re thrilled to hear you’re feeling peace of mind, that’s exactly what we’re here for. No more stress, just a clear plan and support whenever you need it.

You’re doing amazing!

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

We are now not only planners, we are achievers! 🤜🏻💥🤛🏻

With the help of my Budget we were able to achieve things that we were never able before, andf without the stress.

We now can plan and actually achieve!

4 November 2025
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Reply from MyBudget

Thank you so much for sharing, Vanessa!

We’re so thrilled that we have helped you move from planning to achieving, and that you’ve been able to reach goals without the stress.

Here’s to many more successes ahead. Keep up the fantastic work!

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Total professional awesome experience…

Total professional awesome experience great ideas to help just an amazing person had a laugh he is such an asset to your company

4 November 2025
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Reply from MyBudget

Thank you so much for your kind words, David.

We’re thrilled to hear you had such a positive experience! That is exactly what we aim for!

Thanks again,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Always Delivers

Always Delivers, we have been with my budget for years and they have been exceptional. They always find the best solutions and are creative with helping us manage our money to achieve our goals. They make things possible that we didn’t see ourselves.

They are the money managers we need as busy professionals, and it works for our family. Could not recommend them enough.

4 November 2025
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Reply from MyBudget

We really appreciate you sharing this, Jim!

It’s fantastic to hear that over the years, our team has been able to support you and provide so many creative options for managing your finances.

What's even more wonderful is hearing that you’ve achieved so many of your goals. What great milestones!

Keep up the amazing work! We’re here to support you every step of the way.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

I have been with my budget for many…

I have been with my budget for many years. When i was struggling as a widow bringing up my daughter they were amazing and they were instrumental in paying off all my debts. My new husband and I continue to be customer because my budget take all Tbe worries about money away. We never argue about money and communication is more about which holiday destination we will be going to next. We will be life customers. The staff are always amazing.

4 November 2025
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Reply from MyBudget

Wow. Thank you so much for sharing your story, Linda.

We’re truly honoured to have supported you through such challenging times and to have played a part in helping you pay off your debts.

It’s wonderful to hear that MyBudget continues to make a positive difference in your life and your family’s life, taking the stress out of money matters — and leaving you free to enjoy those exciting conversations about your holiday plans!

We’re so grateful to have you in the MyBudget family and will always be here to support you.

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

itsbeen great to be with my budget over…

itsbeen great to be with my budget over the years has helped me pay off bills and helped me save for a holiday definitely recommend this to anybody

4 November 2025
MyBudget logo

Reply from MyBudget

Thank you for taking the time to share your feedback!

We’re so glad to hear that we have made a real difference in your finances and helped you achieve your holiday savings goal. That is exactly what we are here for!

We are excited to see where else this journey will take you.

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Absolutely love my budget been with…

Absolutely love my budget been with them for two years now and I wouldn’t change it for the world!

4 November 2025
MyBudget logo

Reply from MyBudget

Thank you for the kind words!

Wow, two years already, that’s amazing.

We are so happy to hear that we have made such a positive impact on your life.

Here's to many more milsotones!

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

I think my my budget is fantastic they…

I think my budget is fantastic they have helped us out over a year and a half now and without them we wouldn't be what we are today thank you

4 November 2025
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Reply from MyBudget

Thank you for sharing this, Deborah.

It’s wonderful to hear that a year and a half on, you’re feeling supported and have made such great progress.

Knowing that we’ve been able to play a part in helping you get to where you are today truly means a lot to us.

We can’t wait to see what else we can achieve together!

Thanks again,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

If it wasn’t for My Budget I’m not sure…

If it wasn’t for My Budget I’m not sure where would be financially, they have been amazing. The customer service people are so kind, helpful and understanding.

4 November 2025
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Reply from MyBudget

Thank you so much for sharing this, Neola!

It has made our day to know how much we have been able to support you and your finances.

Our team will be so happy to hear your kind words; being helpful, kind, and understanding is exactly what we strive for.

We’re glad to be on this journey with you!

Kind regards,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Great company to help you organise your money

This company is great to help you organise your bills and payments. If you have a debt then they will help you pay it off by organising your money and even help you save when you couldn’t see it was possible before. They do charge you a weekly amount but it’s worth it.

5 December 2025
Unprompted review
MyBudget logo

Reply from MyBudget

Thank you so much for your wonderful feedback!

We’re really glad to hear that our support has helped you get organised, stay on top of bills, and work towards paying off debt.

It’s amazing to know you’re now able to save as well. That’s exactly the kind of progress we love to see!

Keep up the great work! We are here every step of the way.

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

Helped get my life back in order the…

Helped get my life back in order the app is brilliant and if I ever call up the staff are awesome helpful and know there job.
I highly recommend MyBudget

4 November 2025
MyBudget logo

Reply from MyBudget

Thank you so much for sharing your experience!

This has made our day! We’re so happy to hear that we have helped you get your life back on track. It’s great to know our team and the app have been so helpful along the way.

Cannot wait to see what else you can achieve with us by your side!

Warmly,
Maddy and the MyBudget Team

Rated 5 out of 5 stars

It has been a worthwhile decision to…

It has been a worthwhile decision to join. Ive had my little mishaps but im getting the idea of it thanks to my parents

4 November 2025
MyBudget logo

Reply from MyBudget

Thank you for sharing your honest feedback, Matthew!

We’re so pleased to hear that joining has been worthwhile for you. It’s fantastic to see that, despite the little hiccups, you’ve pushed through and are really getting the hang of it.

Keep going — you’re doing an amazing job.

Kind regards,
Maddy and the MyBudget Team

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