Unfortunately, this device doesn't function very well. My son was in my backyard less than 50 feet away from my phone, but I kept getting alerts that he was out of range and "near water." There isn't... See more
Company replied
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See what reviewers are saying
Doesn't work. My 3yo gets 150ft (approx 50m) on the 'near' setting and it still has 1/5th of the proximity bar left before the alarm will go off. Presuming on the 'far' setting, he'll be able to... See more
My daughter has ADHD and some autism this watch gives me peace of mind when she gets ahead of us. Especially by water we are never more than one step behind her anyway but just an extra comfort measu... See more
Company replied
We haven’t used it yet, but I am disappointed in that no written instructions were sent with the device. The instructional video is very difficult to understand, the female voice sounds very jumbled... See more
Company replied
Company details
Information provided by various external sources
My Buddy Tag is a child safety device utilizing Bluetooth technology to help prevent lost children and accidental drowning.
Contact info
4105 W. Spring Creek Pkwyk, Suite 708, 75024, Plano, United States
- +1-888-258-2488
- mybuddytag@le-vise.com
- mybuddytag.com
3.0
Average
91 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, they answer all my questions, I even have a unique situation that I need something from them for my son sports and they say yes immediately. I'm very satisfied overall.
31 January 2019
Unprompted review
Excellent service
Excellent service! Great product! Highly recommended.
28 January 2019
Unprompted review
Glad to have found my BuddyTag
Thank you, Maria, for your help troubleshooting and getting me a replacement when my Buddy Tag stopped working. I appreciate your patience and follow through. My little one likes her "bracelet" and is able to use the panic button so I am glad to have this useful device.
16 January 2019
Unprompted review
great service
29 November 2018
Unprompted review
Thank you for your good services
27 November 2018
Unprompted review
Didn’t work at all at Disney
Tried at home in the U.K., worked fine. Got to the USA, at Disney. Alarm didn’t go off once all day despite other parent walking off with child repeatedly. Complete waste of money!!!
6 November 2018
Unprompted review
Reply from My BuddyT
Hello Clare,
Thank you for the feedback you have provided on our product! If you contact us directly we can process a refund for you. Alternatively we can issue a replacement tag for the defective tag that did not work.
Buddytag may not fit all rests
I like the buddy tag, but I have to make an extra hole in the tag to get it to fit my little , he has autism and is nonverbal . he is also a runner / wonder. I live the improvements done to the app. the visual of where the child is is better . have not used the alarm yet since improvement so not sure if anything changed there . alarm would go off randomly even when child was very close . please keep improving . thank you
21 October 2018
Unprompted review
Reply from My BuddyT
Hello Christina,
Thank you for the feedback that you have provided on our product! We will take this into consideration as we update the product and continue to make improvements on our wristbands and our application.
I bought 4 of them
I bought 4 of them. Tried them 3 different times. They alarmed when they shouldn’t and didn’t alarm when they should have. Totally unreliable! I returned them and would never recommend them.
17 October 2018
Unprompted review
Reply from My BuddyT
Hello Catherine,
We appreciate the feedback you have provided on our product. Please feel free to contact us at buddytag@le-vise.com or call us at 888-258-2488 regarding the issues you were having.
I have 4 kids so I bought 4 not knowing…
I have 4 kids so I bought 4 not knowing what to expect! But honestly I’m Beyond grateful that I did they’ve been such a blessing and a sigh of relief in my our home with my husband being military he is gone a lot and that leaves me alone with 4 littles to take care of! Beyond thankful for the buddy tag ❤️
17 October 2018
Unprompted review
Reply from My BuddyT
Thank you for the feedback on our product! I am happy to hear that the My Buddy Tag is working well for you! If you have any further comments or questions please feel free to contact us at buddytag@le-vise.com or call us at 888-258-2488. Thank you for your support!
I am a case worker and work with…
I am a case worker and work with children and families. I have been using this product and children and families have said that it is amazing and works great. It gives them "peace of mind".
12 October 2018
Unprompted review
Reply from My BuddyT
Hello Jane,
Thank you for the review on our product! We are happy to hear that the My Buddy Tag has benefitted the families you work with. If any of the families you work with have any comments or issues please let them know they can contact us at buddytag@le-vise.com or they can call us directly at 888-258-2488
Tweak this idea?
This item iworks perfectly for the children I purchased them for, but needs tweaking. The wrist bands are larger than the 2 and 3 year olds for whom they were purchased. We talked about designing a pocket or pouch that can be affixed to the back of their clothing with Velcro or snaps. The younger child tries to remove the wristband constantly so the pouch would benefit him immensely.
10 October 2018
Unprompted review
Reply from My BuddyT
Hello Cynthia,
Thank you for the feedback on the My Buddy Tag! We have the Velcro wristband as an option, it can be looped through a belt loop or through a child's shoelaces. The tag itself can also be taken out of the wristband, and a shoelace can be looped through the hole in the tag. If you have further issues please feel free to contact us at buddytag@le-vise.com or you may call us at 888-258-2488.
It's cute and durable but the range is…
It's cute and durable but the range is awful I bought it because my son is school age and the school is about a 4 min drive and it doesn't even cover from upstairs to down stairs in my house I thought it would have range but it doesn't only works when my son is sitting right next to me :( that was disappointing.
10 October 2018
Unprompted review
Reply from My BuddyT
Hello Natherine,
Thank you for the feedback on the My Buddy Tag! We appreciate the review you have provided and we will continue to improve our product based on your feedback. The My Buddy Tag uses Bluetooth signal to connect to your phone so the maximum range your child can be away from you prior to triggering the alarm is about 80-100 feet. Once your child is out of this range you will receive an alert and you will not be able to track him.
This item worked less than 30 days
This item worked less than 30 days. It sends off false alarms constantly. It only notifies you when your child is so many feet away from your phone. It does not help you locate them. Poor choice.
9 October 2018
Unprompted review
Reply from My BuddyT
Hello Connie,
Thank you for the feedback on the product! The purpose of the product is to keep your child within a safe distance to you. Since it uses Bluetooth to connect to your phone the maximum distance your child can be away from you is about 80-100 feet. Once the child is out of this range you will receive a notification letting you know they are out of your range and you will not be able to track them.
Great idea but such poor execution
Great idea but such poor execution. A bad app that doesn’t function properly. No ability to track the direction of the wristband. A waste of money.
8 October 2018
Unprompted review
Reply from My BuddyT
Hello Kirt,
Thank you for the feedback on the product! The product will alert you once your child is out of your range. Since the product uses Bluetooth to connect to your phone, the maximum range is about 80-100 feet. Once the child is outside of this range you will not be able to track them since this is not a GPS device. If you have further feedback on the application please contact us ab buddytag@le-vise.com or you can call us at 888-258-2488. We will use your feedback to make improvements to the product in the future.
It was a gift n they enjoyed it very…
It was a gift n they enjoyed it very much.
8 October 2018
Unprompted review
Reply from My BuddyT
Hello Evelyn,
Thank you for the feedback on our product! I am glad to hear the My Buddy Tag is working well for you. If you ever have any questions please feel free to contact us at buddytag@le-vise.com or 888-258-2488
so easy to use but could be louder
8 October 2018
Unprompted review
Reply from My BuddyT
Hello Mo,
Thank you for the feedback on the alert sound! We will use your feedback to make improvements to the sound and the application in the future. If you have any further feedback or questions don't hesitate to contact us at buddytag@le-vise.com or 888-258-2488
Reply from My BuddyT
Hello Silvia,
Thank you for the feedback on our product! I am glad to hear the My Buddy Tag is working well for you.
Disappointed in purchase
Unfortunately, this device doesn't function very well. My son was in my backyard less than 50 feet away from my phone, but I kept getting alerts that he was out of range and "near water." There isn't any water anywhere around us. Also, he continuously pressed the alarm button and I couldn't explain to him why he shouldn't do this. It would be helpful if the alarm button could be dismantled in situations where the wearer doesn't understand when to engage it.
8 October 2018
Unprompted review
Reply from My BuddyT
Hello Kimberlynn,
Thank you for the feedback on our product! We will use your feedback to make improvements to the product in the future. When the tag is connected to your phone you can turn off the Panic Alarm by clicking on the name of the tag from the My Buddy Tag's home page on the application. You will see a new screen showing "Arlarm," "Alarrm Distance," and "Panic Alarm" next to the panic alarm there is a switch that you can turn off to disable the panic alarm.
Since the product uses Bluetooth signal to connect to your phone, you will receive an alert once the Bluetooth signal between the application and your phone is broken. If there is any interference such as walls between the product and your phone, the Bluetooth signal will not be connected and you will receive an alert. If you have further questions or concerns please contact us at buddytag@le-vise.com or 888-258-2488
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