brightwheel Reviews 304

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Telemarketing nonsense. They found my daycares number via public records since its a licensed daycare in Canada. They used that number to proactively call me and try to offer me services. So i go t... See more

Rated 1 out of 5 stars

I wanted to deactivate my account and I was ghosted in chat. The moment I mentioned that had to cancel service I was left to figure out how I would be contacted- googling the internet for answers! Poo... See more

Rated 4 out of 5 stars

Start up has had some problems, maybe provide more couching on what to do when you have problems with parents being able to get into their child’s account. Some parents, family, pick ups, would get in... See more

Rated 1 out of 5 stars

As an educator, this software is time consuming and very clunky. In order to create one row of a lesson plan it takes no less than 16 clicks - for one row! Keep in mind that one row includes ONLY Circ... See more

Company details

  1. Software Company

Written by the company

Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

304 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy, fun, and convenient!!

I love how brightwheel is so easy to use. I use it as a teacher and being able to have everything that you need on one app is amazing. I spend less time trying to keep track and more time with the children.

6 September 2019
Unprompted review
Rated 5 out of 5 stars

Brightwheel is amazing!

So easy to use! All my parents love it. I love the premium option because there is so much more to include in a child’s day. It saves so much paper and ink compared to making multiple daily sheets every day for kids. The customer service is also great and friendly.

6 September 2019
Unprompted review
Rated 5 out of 5 stars

Loving Brightwheel

Loving Brightwheel. Payments are so easy now, and it really gives parents peace of mind to be able to see photos and videos. I find it gives me a leg up when it comes to competing with other daycares.

6 September 2019
Unprompted review
Rated 3 out of 5 stars

It has been a challenge navigating the…

It has been a challenge navigating the billing portion. Some of my parents have not been able to sign up. Making edits/ corrections doesn't work for parent info. I would like to choose what my assistant Director sees/ has access to when I give admin privleges.

But I do like the layout so I gave 3 stars.

6 September 2019
Unprompted review
Rated 5 out of 5 stars

Brightwheel is one of the best things…

Brightwheel is one of the best things to happen to our center to build and maintain communication with parents. It has so many features that allows for us to give parents comfort in being away from their child all day and still know what's going on with them.

6 September 2019
Unprompted review
Rated 4 out of 5 stars

Great app!

Great app! This app has worked great for my daycare. The parents love the ability to be in constant contact with their child’s teacher.

6 September 2019
Unprompted review
Rated 5 out of 5 stars

Brightwheel

I love how easy brightwheel is to use. I love being able to connect with the teacher and see what my child is up to throughout the day

6 September 2019
Unprompted review
Rated 4 out of 5 stars

Things I’d like to see.

The thing I found was that If I take photos through the app they are not saved to my phone for me to use later. It would be nice if that were a feature.

6 September 2019
Unprompted review
Rated 5 out of 5 stars

Review

I wish there was more of an opportunity to move children from one class to another throughout the day and there was a better way to communicate with staff rather than just staff only notes. Over all I love the setup, the accessibility for parents and staff, and the custom creations for activities. I very much recommend this app for anyone that needs a good system to run their center.

6 September 2019
Unprompted review
Rated 4 out of 5 stars

There have been a few surprise things I…

There have been a few surprise things I haven't liked, but Brightwheel has been quick to respond to my concerns. I wish there was a little more flexibility/customization options but otherwise I have been pleased with my choice to use brightwheel for our preschool.

6 September 2019
Unprompted review
Rated 5 out of 5 stars

Our after school and summer programs…

Our after school and summer programs have been using bright wheel and we love it. Parents can be alerted of their kids activities as they are completing them. The program also makes it easy to contact parents in any incident as well as generate detailed reports.

6 September 2019
Unprompted review
Rated 5 out of 5 stars

EXCELLENT Program!

EXCELLENT Program and Convince to assist in Operating A Child Care Program, We use it for the Staff/Teachers , Parents, & Children's Participation :)

6 September 2019
Unprompted review

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