Bandou Reviews 

229
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers had a great experience with this company. Customers frequently praise the fast shipping services and the clear, exceptionally smooth tracking process that keeps buyers completely well-informed from ordering until final delivery. Consumers truly love how comfortable and practical these unique headphones are, noting that toddlers thoroughly enjoy wearing them during long flights and family trips. However, some reviewers were not happy with sizing, mentioning that the headbands were occasionally much too large for younger infants and small babies. A few other people also felt that delivery times were sometimes delayed or that parcels arrived later than expected for upcoming journeys, causing inconvenience.

What people talk about most

Product

Consumers find product quality to be a mix of satisfaction and minor design flaws, noting that while the... See more

User experience

Clients share positive opinions on user experience, noting that ordering and delivery are smooth processes... See more

Quality

Users express mixed feelings regarding quality, as many reviewers highlight clear sound, cute design, and... See more

Delivery service

Reviewers express general satisfaction with the delivery service, often praising fast shipping times and... See more

Order

Reviewers highlight mixed experiences regarding their orders, as some consumers praised the quick delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From ordering to delivery a very smooth process and I was able to track my parcel with ease. My little granddaughter loves Peppa Pig so she has been wearing her headband round the house without pullin... See more

Rated 5 out of 5 stars

Loving the Bandou so far. My son slept the entire flight - it was a short flight but usually he struggles to sleep with all the announcements and people around us. The only thing is it was too big f... See more

Rated 5 out of 5 stars

Purchased for my daughter for an upcoming plane trip. We tested them at home first to make sure she would be happy to wear them, and she loved them! She was so happy to watch her favourite show while... See more

Rated 5 out of 5 stars

We were trying to get our granddaughter used to wearing headphones to protect her ears from loud noises, bands, music etc. and she just didn't leave them on, until we ordered a Bandou and played music... See more


Company details

  1. Toy and Game Manufacturer
  2. Pediatrician

Written by the company

Bandou offers the perfect headphones for kids, keeping them entertained and comfortable while providing peace of mind for parents. With a focus on entertainment, comfort, and safety, our headphones are designed to eliminate tantrums and discomfort.


Contact info

4.2

Great

TrustScore 4 out of 5

229 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.2

All reviews

(229)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product.

Great product and my son loves them . I like how the volume is limited so I know his ears are being protected . They are super soft and fit both my 3 and 7 year old .

28 July 2024
Unprompted review
Rated 5 out of 5 stars

Perfect for little ones!

My daughter absolutely LOVES these head phones! They are comfy, soft and are not too loud so their little ears are protected!

Super fast delivery, and really good quality! 10/10

23 July 2024
Unprompted review
Rated 4 out of 5 stars

Got her done

It’s very cute, but it was a rough start. I could not get the volume to get louder. I couldn’t even hear it and then the next day it was perfect. It is very cute. I haven’t had the chance to try with them yet. I purchased them for the airplane, we don’t need them till September but I’m gonna try them out at home first thank you Keely

17 July 2024
Unprompted review
Bandou logo

Reply from Bandou

Thanks for the feedback Keely, if you have any questions, reach us out at support@mybandou.com

Rated 1 out of 5 stars

Sound so low! Complete waste of money!

These are so terrible and a complete waste of money. I bought 3 of these for our kids to use on the airplane and they couldn't hear a thing, so my husband and I spent the entire 4 hour flight listening to our kids say "I can't hear anything!!!" Both my husband and I made sure the volume was at max capacity and put them up to our ears and honestly, I could hear the tiniest muffle of sound. Save yourself the money and go to K-mart and get Bluetooth headphones! I will absolutely never recommend these to anyone!

20 July 2024
Unprompted review
Bandou logo

Reply from Bandou

Hi Anna, I am sorry for your experience. Our support team is here to help you recover from this bad experience. We have an article here to help you with sound issues. Please contact us at support@mybandou.com and we'll make things right.

https://bandou-help-center.gorgias.help/en-US/my-bandou-isnt-loud-enough-493394

Rated 5 out of 5 stars

Top notch!

Bought these for my two year old grandson ahead of a 14 hour flight. His parents said they were “perfect”. Very impressed with the headphones and the whole ordering and despatch process. Highly recommended.

12 July 2024
Unprompted review
Bandou logo

Reply from Bandou

Awesome! We like feedback like these!

Rated 5 out of 5 stars

Happy with experience

Quick delivery, good product that I think my child will get a lot of use out of

30 April 2024
Unprompted review
Bandou logo

Reply from Bandou

Awesome, thank you for your feedback Kelly :)

Rated 5 out of 5 stars

Quick shipping

Quick shipping! Easy instructions and set up! Daughter loves her new headphones!

1 July 2024
Unprompted review
Bandou logo

Reply from Bandou

We're glad everyone likes it :) thanks for the review

Rated 5 out of 5 stars

I’m so glad I found these before I…

I’m so glad I found these before I bought standard wireless kids earphones!.

I was looking for earphones for my son that were volume adjustable to keep his little ears safe and the cost of them was in some cases ridiculous for kids earphones which would ultimately break within two maybe three uses at a push! (You’ve got to remember toddlers are like mini hulks!) so when I saw bandou I didn’t hesitate! Yes you can find dupes on a very well known business platform …. But I didn’t want to risk anything when it came to electronics for my child. Especially things that are for his ears!.

He’s obsessed with baby shark and finny the shark from super simple songs soooo when I saw Bandou have a finny the shark well you bet I pressed add to basket quick as a flash!.

Not only do they look cute as! But they save my ears from listening to paw patrol, bluey and the whole array of children’s tv and songs that they listen to/watch ON REPEAT. And they keep my boys ears safe too! Win win in my opinion and I’m looking forward to using them for our plane journey! Earphones and eye mask in one ;) I just wish they fit my head haha!

1 July 2024
Unprompted review
Bandou logo

Reply from Bandou

omg, awesome review, thank you :)

Rated 5 out of 5 stars

We absolutely love the Bandou…

We absolutely love the Bandou headphones and would recommend them to all our friends in a shot. I also can't believe the incredible customer service and support, especially when we had an issue with charging and we were sent a replacement straight away! Thank you

4 July 2024
Unprompted review
Bandou logo

Reply from Bandou

Glad our customer service was able to help, thank you for the feedback :)

Rated 5 out of 5 stars

Very happy with my ember headphones

Ordered the ember headphones for my daughter to go to Tenerife her first holiday. They were amazing. She’s 7 months old & fitted her head perfectly. Everyone loved how cute they looked on her head. Sound is very good on them Would highly recommend !

7 June 2024
Unprompted review
Bandou logo

Reply from Bandou

We're glad everyone likes bandou :) thank you for the review

Rated 4 out of 5 stars

Good design, poor volume

My kids loved the design but the volume levels aren't ideal for travelling on a plane. The noise within a cabin is too loud for movies, etc to be heard clearly.

18 June 2024
Unprompted review
Bandou logo

Reply from Bandou

Hey Ari, thank you for your feedback! We have a troubleshooting guide for the sound level. Maybe it can help for a future flight? https://bandou-help-center.gorgias.help/en-US/my-bandou-isnt-loud-enough-493394

Rated 5 out of 5 stars

don’t buy any other kids’ headphones!

Got these headphones for my kiddos for an upcoming road trip. My youngest (3) hates wearing headphones and usually chucks them after about 5 minutes. Which means either we all have to listen to her iPad at full blast or she’s angry… these headphones were a game changer! Both my girls have been happily wearing them for 4 hours so far (we’re literally on our road trip as I write this) and the sound quality is fantastic! Big big fans over here!

29 June 2024
Unprompted review
Bandou logo

Reply from Bandou

Awesome review, thank you very much!!

Rated 5 out of 5 stars

Kitten Bandou …

The headband is very easy to setup and fun for a child to wear also so soft , the ordering was easy and customer support was excellent

13 June 2024
Unprompted review
Bandou logo

Reply from Bandou

Thank You very much Ruth :) It's very appreciated

Rated 5 out of 5 stars

Great product! Great Customer Care!

Tracking updates were sent the moment I ordered my two Bandou’s. They are just as described and advertised! They’re comfy, sounds great, volume is safe on the ears, adorable, and easy to store! When I needed customer care to help set up, they were so quick to respond to my emails and made sure I was taken care of. I highly recommend these for any trip coming up OR just in case you need a little help keeping the kids occupied at a doctors appointment when the babysitter can’t make it!

25 June 2024
Unprompted review
Bandou logo

Reply from Bandou

AWESOME, thanks for this amazing review :)

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