Bandou Reviews 

229
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers had a great experience with this company. Customers frequently praise the fast shipping services and the clear, exceptionally smooth tracking process that keeps buyers completely well-informed from ordering until final delivery. Consumers truly love how comfortable and practical these unique headphones are, noting that toddlers thoroughly enjoy wearing them during long flights and family trips. However, some reviewers were not happy with sizing, mentioning that the headbands were occasionally much too large for younger infants and small babies. A few other people also felt that delivery times were sometimes delayed or that parcels arrived later than expected for upcoming journeys, causing inconvenience.

What people talk about most

Product

Consumers find product quality to be a mix of satisfaction and minor design flaws, noting that while the... See more

User experience

Clients share positive opinions on user experience, noting that ordering and delivery are smooth processes... See more

Quality

Users express mixed feelings regarding quality, as many reviewers highlight clear sound, cute design, and... See more

Delivery service

Reviewers express general satisfaction with the delivery service, often praising fast shipping times and... See more

Order

Reviewers highlight mixed experiences regarding their orders, as some consumers praised the quick delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From ordering to delivery a very smooth process and I was able to track my parcel with ease. My little granddaughter loves Peppa Pig so she has been wearing her headband round the house without pullin... See more

Rated 5 out of 5 stars

Loving the Bandou so far. My son slept the entire flight - it was a short flight but usually he struggles to sleep with all the announcements and people around us. The only thing is it was too big f... See more

Rated 5 out of 5 stars

Purchased for my daughter for an upcoming plane trip. We tested them at home first to make sure she would be happy to wear them, and she loved them! She was so happy to watch her favourite show while... See more

Rated 5 out of 5 stars

We were trying to get our granddaughter used to wearing headphones to protect her ears from loud noises, bands, music etc. and she just didn't leave them on, until we ordered a Bandou and played music... See more


Company details

  1. Toy and Game Manufacturer
  2. Pediatrician

Written by the company

Bandou offers the perfect headphones for kids, keeping them entertained and comfortable while providing peace of mind for parents. With a focus on entertainment, comfort, and safety, our headphones are designed to eliminate tantrums and discomfort.


Contact info

4.2

Great

TrustScore 4 out of 5

229 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(229)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy with purchase

Very happy with it, 2yr old granddaughtr used it on a recent flight, kept her quiet the whole trip watching her ipad.

7 June 2024
Unprompted review
Bandou logo

Reply from Bandou

Thank You for your review, it's appreciated :)

Rated 4 out of 5 stars

Our son ripped them off his head BUT

Our son ripped them off his head about ten times. He is a NICU graduate and is good with things on his head. He had a DocBand helmet for a while. That being said, when he heard Moana coming through it on the airplane he finally got comfy with them and even fell asleep!

19 June 2024
Unprompted review
Bandou logo

Reply from Bandou

Awww so cute :) Thanks for the review Heather

Rated 5 out of 5 stars

Soft stretchy & oh so lovable

Great website full of detail.
The product is so soft & stretchy, which was part of my decision to buy these over others, due to some big headed children.
My 2yo calls Mittens the cat "mow".. that was the most recognisable character & she loves her "mow".
My boys sleep with them on. They love their Finnys (shark). One has sensory issues impacting getting off to sleep, and I think he just feels cosy and a little closed into his world, which is really helpful for getting him to sleep.
Love love love them!
Just wish I'd known the fox was coming out. He looks great too!

16 June 2024
Unprompted review
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Reply from Bandou

Awesome review, thanks Rachel!

Rated 5 out of 5 stars

child loves it

i got two bandaus thinking they would help on a lengthy plane trip this summer for my toddler grandchildren. The younger one has never let ANYTHING stay on her head for more than a few seconds. But with her favorite music playing as we put the bandau on, she was immediately delighted and wore the bandau the rest of the day, asking for it again upon her return this morning A hit!

12 June 2024
Unprompted review
Bandou logo

Reply from Bandou

Thank You for your awesome review :)

Rated 5 out of 5 stars

Perfect for little ones!

The sound is really good and the material is super soft. Great for little kids who don’t like a bulky hard headset.

14 June 2024
Unprompted review
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Reply from Bandou

Thank You for your feedback!

Rated 4 out of 5 stars

Great for the little ones

After some initial set up issues, due to user incompetence, these have proved to be a great investment and thoroughly enjoyed by our two youngest grandchildren. Would definitely recommend.

7 June 2024
Unprompted review
Bandou logo

Reply from Bandou

Thank You for your awesome review :)

Rated 1 out of 5 stars

Worst company

Worst company, I believe its a total scam, I ordered 20 days ago.. nothing. My flight with my baby is tomorrow morning, total waste of money and hopes. GIVE ME A REFUND

I tried posting on their Instagram where I was targeted with their Ads, and it won't let me post my complaint. They've taken my money,and I feel cheated. Please do not trust them.

9 May 2024
Unprompted review
Rated 5 out of 5 stars

I purchased 2 headphone bands for my…

I purchased 2 headphone bands for my grandchildren. They both love them (3 and 5 yrs) and they will be perfect for their long haul flights. The cases are well designed too and save the headbands getting damaged. Thoroughly recommend. 10/10

26 April 2024
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery . Well packaged .
We bought these fantastic eye catching bandou’s when our twin granddaughters were 8 months old on our recent flight. Perfect and they looked so cute in them.

Lucky little girls as able to be reused on another flight recently this year too with other grandparents and will do so again in June with us again .

Perfect present , easy to use , pack in hand luggage bag and appear comfortable for them as they don’t want to pull them off immediately, which is a godsend !!

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Will continue to support!

Their products are made of quality material, soft, easy to wash and cute!
The company helped me track the product so I knew when to expected it and followed up to ask for my opinion. I did hace to go to FAQ sections of their website for help (because I was too eager and threw away instructions) but I found the help I needed instantly.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

So pleased with my purchase

So pleased with my purchase! The headphones are well made and very easy to set up. My daughter loves them and looks so cute with it on. The customer service I received when I had an issue with my initial order was fantastic. Macel was so helpful and so kind. I highly recommend them!

28 April 2024
Unprompted review
Bandou logo

Reply from Bandou

Thank you for your review, and thanks to Macel for being proactive :)

Rated 4 out of 5 stars

Great safe product for kids

Easy to order online, fast delivery and they not only look fun the manufacturing is great, and so soft I can’t wait to give them to the grandchildren for their birthdays 😊

13 March 2024
Unprompted review
Bandou logo

Reply from Bandou

Awesome! I'm sure they'll be happy :)

Rated 5 out of 5 stars

My grandson loved this

My grandson loved this! My phone ran out of battery because he wouldn’t put it down. Lovely product. Arrived quickly and I can’t say a bad thing about it!

12 January 2024
Unprompted review
Bandou logo

Reply from Bandou

Thank you for your review, it's very appreciated!

Rated 1 out of 5 stars

Ordered these 2 weeks before our…

Ordered these 2 weeks before our flight. Never arrived, didn't realise they were coming direct from china. Don't waste your time or money on these. Order from Amazon etc

7 April 2024
Unprompted review
Bandou logo

Reply from Bandou

Hi Mike, I'm sure our support team can work this out with you. We'll contact you (by the time I reply this, I'm sure they've already reached out)

We want offer the best possible experience, please let us do so.

Rated 5 out of 5 stars

It's the only headphone my son is able…

It's the only headphone my son is able to keep on for hours at a time. Very practical for travel, and shipping was fast

2 April 2024
Unprompted review
Bandou logo

Reply from Bandou

That's why we designed them that way! Thanks for the review :)

Rated 5 out of 5 stars

Peace and quiet

This is a great product and it actually works!

28 February 2024
Unprompted review
Bandou logo

Reply from Bandou

Thank you for your feedback Carol, it's really appreciated!

Rated 5 out of 5 stars

3 kids 5-6.5 yo on an airplane enjoyed…

3 kids 5-6.5 yo on an airplane enjoyed them very much ! The headphones were very comfortable for them they were even able to fall asleep with them on. They loved them

6 April 2024
Unprompted review
Bandou logo

Reply from Bandou

Wow awesome! Glad they love them! Thanks for the review

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