mybaker.co Reviews 

58
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Based in Hertfordshire this is the second time I have used My Baker and on both occasions the cake provided and the service was really exceptional. We have had a sublime black forest cake and now a su... See more

Rated 5 out of 5 stars

This is a wonderful restaurant, based next to a Garden Centre, a hidden gem, on the Fylde Coast, Great Food, Great Lattes, lovely cakes, will definitely return, wot a great find, we will return as a... See more

Rated 2 out of 5 stars

I used MyBaker when I missed ordering a birthday cake in advance and the company managed to deliver one the following day. Here's the whole experience: - Ease of ordering 9/10 - Delivery 8/10 -... See more

Company replied

Rated 5 out of 5 stars

Everything was just perfect with the cake I ordered for my wife's birthday. From the initial help with the order to the cheerful delivery on a Sunday afternoon. The cake was glorious---Pistachio butte... See more

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4.6

Excellent

TrustScore 4.5 out of 5

58 reviews

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4.6

All reviews

(58)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb birthday cake for my son

Superb birthday cake for my son. We get a cake from My Baker every few months and they’re always beautifully presented and delicious! The little personalised message was a lovely finishing touch and I was kept informed about an exact delivery time in real time.
As for the cake itself, the buttercream was rich without being overpowering and the sponge was wonderfully moist and light. Massive thanks to Mark and the team for another stress-free cake experience, we’ll be ordering again soon!

18 May 2025
Unprompted review
Rated 5 out of 5 stars

Splendid cake

Splendid cake! My very lovely colleagues decided to get me a cake to mark my first year at our workplace, and surprised me with this (gratifyingly large) superb personalised cake. The design was clearly tailored to a specific sartorial predilection of mine, and the inside was also delicious. Highly recommend this baker!

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Mybaker

Mybaker, wow … what a delicious wedding cake! You considered all our special request and guests’ needs whilst crafting the best cake we’ve ever tasted! Thanks so much for all your work with this - so many of our guests wanted your details so expect a barrage of emails!

21 June 2025
Unprompted review
Rated 5 out of 5 stars

5* service always!

We have used my baker a few times now for spechial events and everytime they have exceeded our expectations! They are now our go to bakers for any spechial occasions and events. The cakes are always delicious and customer service is always 5*!

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Delicious!

Delicious cake, great communication experience, attention to details and on time with delivery!
Will order again and is recommended!

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Can’t recommend enough

We have used MyBaker a number of times now and the cakes have been incredible not just in the flavour profiles but also stunningly decorated, we have requested different cakes and decorations for various celebrations and everyone has been fantastic - really cannot recommend mybaker enough, the service and speed of delivery have been brilliant too

10 May 2025
Unprompted review
Rated 5 out of 5 stars

BEAUTIFUL

"Our wedding cake was absolutely incredible – a true masterpiece that exceeded all our expectations! From the moment we saw it, we were in awe of its stunning design, which perfectly captured the essence of our special day. The intricate details and elegant presentation made it a showstopper that left our guests raving.

But the real magic happened when we took our first bite. The flavors were nothing short of heavenly – layers of moist cake and creamy, perfectly balanced frosting that melted in our mouths. Each flavor was distinct yet harmonious, showcasing the skill and creativity of the baker.

It wasn’t just a dessert; it was an experience that added so much joy to our celebration. We couldn’t have asked for a more beautiful or delicious wedding cake. Thank you for making our day even sweeter!"

10 November 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a cake at short notice from…

Ordered a cake at short notice from mybakerco. Everyone loved the cake - said it was the perfect blend of chocolate and sponge. It is pricy but they make cakes at short notice and they deliver it to your door. They also send you text messages to let you know around what time it will be arriving. They have different options for cakes such as halal, vegetarian, vegan etc. Cake looked great and was delicious!

3 November 2024
Unprompted review
Rated 5 out of 5 stars

Delicious wedding cake

We had our wedding last weekend and the cake was fantastic. Arrived on time, looked stunning and the flavour (salted caramel) was really good. The buttercream and sponge was delicious. Mark was wonderful helping us through the process. Totally recommend.

27 April 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous Big Birthday Cake!

Mark was absolutely outstanding with the advice he gave me for my special requirements for my cake. The cake was delivered on time, looked lovely and tasted delicious. Thank you!

12 April 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a expensive birthday cake

Ordered a expensive birthday cake. The customer service was absolutely outstanding before I made payment. One the day of the party. We found out the cake base was dry. So clearly the base wasn’t made fresh. With Tim two days after the party I received many messages from the friends attended party said they were shocked with the quality of the cake I ordered from My Baker. I then called the company, the customer service told me it was customer’s fault for not call them and ask them to take the cake back during the party and just leave all the guests celebrate the birthday party with birthday cake.
I’m strongly suggest everyone to avoid this company.

4 November 2023
Unprompted review
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Reply from mybaker.co

We're very sorry to hear that you were disappointed with the cake — we always want our customers to be delighted with what we create.

The cake was freshly baked to order, but we understand that texture and taste are subjective and can vary from person to person.

When we heard from you after the event, we asked for some of the cake to be returned so we could investigate and address the issue properly — but without that, it’s very difficult for us to verify what went wrong or offer a resolution.

We’re a small business that takes great pride in our service, and while we can’t always meet every individual’s preferences, we always act in good faith and strive to improve.

Rated 5 out of 5 stars

Superb customer service and absolutely…

Superb customer service and absolutely delicious cakes….bonus delivered to my door the next day. What more can a busy working mom of three ask for! I highly recommend My Baker, having used their service for a number of years for vegan and eggless birthday cakes. Mark and the My Baker team are friendly, extremely helpful and easily accommodates bespoke requests. The add on cupcake option to means we can extend the celebrations, when the party is over.
Thank you My Baker

10 September 2023
Unprompted review
Rated 5 out of 5 stars

My Baker to the rescue

My Baker to the rescue! We were let down by a supplier the day before our daughter’s 2nd birthday party. I spoke to Mark who could not have been more helpful. It would have been tight to get the order made and delivered in time for her party, but they managed it and with hours to spare. On top of that, the cake was stunning and absolutely delicious. Thank you again for all of your help. I will be recommending to others!

23 July 2023
Unprompted review
Rated 5 out of 5 stars

Lovely food

Lovely food, all freshly baked and such a good value for money. Definitely the best way to start your morning. Would highly recommend a visit!

10 August 2021
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing. This is a hidden gem. They don’t just promise - they deliver and really really came through. Highly highly recommend and will be my goto for the future. 100%

20 January 2021
Unprompted review

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