While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing service. first order with mutts.ie. right after ordering I got messages to say it was being processed and ready to ship. Arrived the next morning. Brilliant service.

Rated 5 out of 5 stars

Great service.. almost always next day delivery 😻. Good selection of stock. They also provide an email service to inform when an item is back in stock. And most importantly this business appears to... See more

Rated 5 out of 5 stars

Next day delivery as usual, wonderful grain free Irish dog food (Go Native) and treats. Living in a very rural area it’s more environmentally mindful to order from Mutts and have it delivered (while t... See more

Rated 5 out of 5 stars

Always get my deliveries in great time so I know I can rely on them. They stock some small animal products that are very hard to find elsewhere and their prices of most things are very competitive. If... See more

Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Family Run Irish Pet Shop


Contact info

4.8

Excellent

TrustScore 5 out of 5

589 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Will purchase again

Irish owned, family run, extensive selection of high quality dry dog food, good description of nutritional information, very quick delivery. Will 100% repurchase with this company.

28 October 2024
Rated 5 out of 5 stars

Decent selection, fast delivery

Ordered my stuff on Sunday morning, by Monday 8:30am it had already been shipped and I received it by Tuesday morning. I received everything I ordered, and my guinea loved his new food and treats :)

3 September 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look