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Rated 5 out of 5 stars

Amazing service. first order with mutts.ie. right after ordering I got messages to say it was being processed and ready to ship. Arrived the next morning. Brilliant service.

Rated 5 out of 5 stars

Great service.. almost always next day delivery 😻. Good selection of stock. They also provide an email service to inform when an item is back in stock. And most importantly this business appears to... See more

Rated 5 out of 5 stars

Next day delivery as usual, wonderful grain free Irish dog food (Go Native) and treats. Living in a very rural area it’s more environmentally mindful to order from Mutts and have it delivered (while t... See more

Rated 5 out of 5 stars

Always get my deliveries in great time so I know I can rely on them. They stock some small animal products that are very hard to find elsewhere and their prices of most things are very competitive. If... See more

Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Family Run Irish Pet Shop


Contact info

4.8

Excellent

TrustScore 5 out of 5

589 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Quick and reliable

Next day delivery. Super quick service with everything I need for my pets. My cats love the salmon dreamies.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and Fast Delivery

I live in County Wexford so am not always able to shop in store that often. I have been using Mutts online store for a couple of years and find the service very reliable with good communication and fast delivery. Would highly recommend.

26 March 2024
Rated 5 out of 5 stars

Great!

Just recently used this site for the first time and I will definitely use again! Great customer service and really fast delivery!

25 January 2024

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