An excellent company with a great range of products, some that I didn’t know I needed 😉. I buy washing sheets regularly, since I discovered them, which comes in a choice of 3 fragrances. I’d say the... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I have so far always had excellent products from this company. Fairly priced and do what they described. I’m particularly impressed with the washing sheets instead of liquid and powders. The wash is f... See more
I love my digital cordless air compressor. My bike is stored in a garage with no power so this portable compressor is perfect for keeping my bike tyres at the correct pressure. I keep it in the car bo... See more
My order was delivered very quickly and was really well packaged. The Aqua Jet is brilliant - I cleaned my whole car with it even though I bought it to just remove pigeon poo and clean the windows. I... See more
Company details
About Must Have Ideas
Written by the company
We're a family-run, UK based company on a mission to bring you the most unique and innovative products from around the world.
Being family-run, we understand the importance of fantastic customer service and we pride ourselves on delivering amazing service to our customers every single day.
If we can help in any way, please get in touch.
Written by the company
100-day no-quibble money-back guarantee
We offer our 100-day no-quibble money-back guarantee on all of our products. We want you to be 100% happy with your purchase. If there's anything we can do for you, just let us know!
Contact info
The Ideas Factory, New Hythe Lane, Aylesford, ME20 6WT, Snodland, United Kingdom
- 0800 999 66 55
- hello@musthaveideas.co.uk
- musthaveideas.co.uk
4.6
Excellent
171K reviews
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Excellent service 👍
Excellent service 👍. My parcel wasn't delivered so I contacted company and they sent me a replacement immediately.
27 July 2026
Came on time and happy with delivery.
24 July 2026
A very powerful little unit
A very powerful little unit. It inflated my totally flat Jeep Grand Cherokee tyre easily. A must have item for car journeys.
26 July 2026
excellent 100%
27 May 2026
All brilliant thank you
26 July 2026
JETWASH PRO CORDLESS
A great product, Aqua Jetpro cordless.
So useful during the hosepipe ban, easy to carry and use.
23 July 2026
Real speedy delivery
Real speedy delivery
Lovely products
Always happy with my purchases
Great range of products
26 July 2026
Brilliant customer service
Brilliant customer service. I had a broken lid on my item, sent an email with photos, had a reply in less than an hour and the new lid was delivered in two days. I bought the slice n dice as a gift for someone off to uni. It’s so fabulous I then bought a second one for me.
26 July 2026
I Trust these people they dont sell you…
I Trust these people they dont sell you rubbish. If you buy from here you know its good
26 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Awful
After placing an order at Must Have Ideas, I was inundated with emails from Amy so much so that I have had to unsubscribe.
26 July 2026
Reply from Must Have Ideas
Hello Colette, thanks for your feedback.
I'm sorry to hear that , that's very disappointing.
Our UK based customer services team will be more than happy to help with this - you can contact them by email at hello@musthaveideas.co.uk or by free phone on 0800 999 66 55 between 6am and midnight, seven days a week.
We look forward to hearing from you.
Fantastic variety of products super…
Fantastic variety of products super quick delivery fab prices
26 July 2026
A courteous experience and Very pleased…
A courteous experience and Very pleased with the washer.
26 July 2026
Great storage boxes with the support…
Great storage boxes with the support rods so they don't collapse and great value, would recommend.
24 July 2026
Good product and reliable service
I ordered the fold away fan during a heat wave , it was out of stock and I was advised of a delivery date which was kept to. I was informed when dispatched and it arrived in a day or two. Very pleased with the fan and the reliable service. Worth waiting for.
20 July 2026
The products are great quality
The products are great quality, exactly as shown. Very well packaged and speedy delivery. Well done!
26 July 2026
Great door mat
Clear description, just as advertised.
However, still curled up a little after several days
24 July 2026
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