Multitrip.com Reviews 

31,628
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,247 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of navigating the website and the clarity of information provided, making the process of obtaining insurance straightforward and quick. Many people highlight the reasonable and competitive pricing, even for those with medical conditions, and appreciate the extensive coverage offered. The staff are frequently described as professional, helpful, and friendly, contributing to an excellent overall service experience. However, some customers also noted significant price increases upon renewal, with explanations not always provided, and occasional difficulties with logging into the online portal or retrieving passwords. A few other people also felt that some staff members exhibited a brusque or unhelpful attitude, and experienced issues with customer service response times.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the website is easy to navigate,... See more

Price

Consumers generally express satisfaction with the pricing, often describing it as reasonable, good, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, quick, and easy... See more

Staff

Users describe positive interactions with staff, often highlighting their professionalism, helpfulness, and... See more

Website

Reviewers highlight positive aspects of the website, noting it is easy to navigate, clear, and simple to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to navigate the quote system. When detailing medical information they give concise instructions and choices. Good targeted benefits. For example a 3 hour delay at an airport can grant you access... See more

Company replied

Rated 5 out of 5 stars

I have been using multi trip insurance for number of years and have always been very satisfied with the service. My renewal quote this year was quite expensive. That said I still wanted to use them... See more

Company replied

Rated 5 out of 5 stars

Firstly I am not the best at doing things online, This site was easy to navigate and very clear to understand. Great prices even with my medical issues. Would definitely recommend.

Rated 5 out of 5 stars

I had problems logging into my account and could not cancel before my policy was renewed. Temi, from the customer team, was very quick to respond and help with both issues, which are now resolved. Tha... See more

Company replied


Company details

  1. Insurance Agency

Written by the company

Multitrip.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At Multitrip.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver. There are also special deals for families and couples for you to enjoy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

32K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(31,628)

1,174 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company really good offers on…

Great company really good offers on always this is My 3rd year with the company

30 May 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Lesley,

We're so happy you've been with us for three years and appreciate your kind words about our offers! Thank you for your loyalty.

Kind regards,
Dominik

Rated 5 out of 5 stars

That was not a problem to buy insurance…

That was not a problem to buy insurance for travel. Good price 👍 👌

28 May 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Eric,

Love hearing this! Thank you for sharing your experience with us. It’s always so helpful—and heartening—to hear that what we do is working well for you. Thanks for being part of the journey.

Kind Regards,
Victoria

Rated 5 out of 5 stars

An easy to navigate website and the…

An easy to navigate website and the terms were very clear.

29 May 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Micheal,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great value for the money and easy to…

Great value for the money and easy to arrange

29 May 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Catherine,

Thanks so much! Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Very easy to use

Very easy to use. Good price. Happy.

30 May 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Gerard,

Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Very very easy to deal with.

Very very easy to deal with.

29 May 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Damian,

Thanks for the shout-out! We’re happy to have delivered a great experience. Whether it's something small or big, we want every moment with us to feel smooth and supportive—glad to know we hit the mark for you!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Very helpful and nice girl

Very helpful and nice girl. Was disappointed to learn that you cannot insure me for the USA as I am over 75.

28 May 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Margaret,

What a great message to receive—thank you for your kind words. We’ll definitely share this around the team. It’s exactly the kind of motivation that keeps us focused and grateful.

Kind Regards,
Victoria

Rated 5 out of 5 stars

I went through a comparison site and…

I went through a comparison site and paid and got confirmation immediately and all the information I needed

28 May 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Sue,

We're so glad to hear you had such a positive and efficient experience with us! Thank you for sharing your feedback.

Kind regards,
Dominik

Rated 5 out of 5 stars

Full transparency

Full transparency

28 May 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Robbie,

So great to hear this! Thanks for trusting us and taking the time to share. We know trust has to be earned, so it really means something special when someone says we got it right. Thank you!

Kind Regards,
Victoria

Rated 2 out of 5 stars

Price of yearly insurance worldwide ex…

Price of yearly insurance worldwide ex usa gone way up since my last dealings with you. And I have used you several times. Explanation of increase not provided.

28 May 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Joe,

Your satisfaction is important to us. I will follow up with you directly to ensure your concerns are properly addressed.

Kind Regards,
Victoria

Rated 4 out of 5 stars

Helpful engaged assistant who took time…

Helpful engaged assistant who took time with explanations

28 May 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Dolores,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Victoria

Rated 4 out of 5 stars

Easy purchase

Easy to purchase. I hope it is as easy to make a claim if I need it

25 May 2026
Multitrip.com logo

Reply from Multitrip.com

Dear Brendan,

Thank you for taking the time to leave a review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Very good customer service

I had problems logging into my account and could not cancel before my policy was renewed. Temi, from the customer team, was very quick to respond and help with both issues, which are now resolved. Thank you Temi for being so efficient.

28 May 2026
Unprompted review
Multitrip.com logo

Reply from Multitrip.com

Hi Veronique,
Thank you for taking the time to share your feedback. We don’t take feedback lightly, and knowing we made a positive impact keeps us motivated—glad that we could resolve the issues for you.
Kind regards,
Temi.

Rated 5 out of 5 stars

I have found them to be friendly and…

I have found them to be friendly and professional. There policies are excellent and very competitively priced.

27 May 2026
Multitrip.com logo

Reply from Multitrip.com

Dear Brian,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Straight forward

Straight forward. so easy to get cover. thank you

27 May 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Robert,
Thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.
We'll keep doing our best to make every experience just as positive.
Kind regards,
Temi.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look