JustCover Travel Insurance Reviews 4,555

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and clear explanations, making the process easy and stress-free. Many appreciate the personalized approach and the staff's extensive knowledge. The overall service is frequently described as excellent and efficient, with many finding the user experience straightforward and quick. Reviewers also highlight the fair and reasonable pricing for the coverage offered. However, some customers noted that their travel quote significantly increased after disclosing minor health details. A few other people also felt that the premium for a single trip was exorbitant, while some experienced issues with being transferred to multiple agents or having to complete the process online themselves.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

User experience

Clients share positive opinions on user experience, consistently highlighting the ease of use and clear... See more

Customer service

Reviewers highlight positive aspects of customer service, praising agents like Eda, Liz, Joseph, Curtis,... See more

Service

Customers had positive experiences with service. Many reviewers praise the staff for being helpful,... See more

Price

People report positive experiences with price. Many customers found the prices to be fair, reasonable, and... See more

Based on these reviews

Rated 5 out of 5 stars

I had a great experience arranging my travel insurance, especially thanks to Joe. As a first-time buyer, I didn’t have a clue where to start, but Joe was incredibly helpful from the beginning. He to... See more

Company replied

Rated 5 out of 5 stars

Spoke to Nathan,who was excellent. He explained everything clearly and without rushing me.He informed me he would ring me back the following morning,which he did. Even the payment method was eas... See more

Company replied

Rated 5 out of 5 stars

Firstly the phone number 1800+++ was answered by the 3rd ring , a good start . Brian /Bryan answered the phone with a very long questionnaire. He could not have been more helpful . Explanations were... See more

Company replied

Rated 5 out of 5 stars

The representative Curtis, was very pleasant. Explained everything very clearly and carefully. Checked that I understood all that was said. The quote for the year was great. Service provided was... See more

Company replied


Company details

  1. Travel Insurance Company
  2. Insurance Agency
  3. Insurance Broker
  4. Insurance Company

About JustCover Travel Insurance

Written by the company

JustCover is Ireland’s Most Trusted Travel Insurance Provider. Established in 2003, JustCover has been delivering comprehensive travel insurance solutions for 20+ years.

  • 98% of customers would recommend us
  • Up to unlimited medical cover including pre-existing conditions
  • 24/7 emergency medical assistance
  • Cancellation cover up to €10,000
  • No upper age limits, so seniors can explore with the same great benefits

With policies underwritten by Zurich and regulated by the Central Bank of Ireland, you can travel with confidence knowing you’re backed by industry-leading expertise. Our 24/7 emergency medical assistance ensures help is always at hand, while cancellation cover of up to €10,000 and unlimited medical cover, including pre-existing conditions, offer peace of mind on every journey.

Our Trustpilot profile boasts an “Excellent” overall rating, with customers consistently rating our website experience highly for its clarity and speed. Getting a quote is quick and simple online or via our freephone our award-winning specialists on 1800 024 024.

Whether you’re planning a Single Trip, Annual Multi-Trip, family getaway, seniors adventure, Cruise holiday, or travelling with pre-existing medical conditions, JustCover provides flexible, competitively priced cover tailored to your needs. Enjoy competitive pricing, award-winning service, and worldwide assistance throughout your journey.

Join thousands of satisfied travellers who trust JustCover to protect what matters most. Experience worry-free travel every single trip. Get your quote today and see why we’re Ireland’s go-to travel insurance provider.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Straight forward and easy to use with…

Straight forward and easy to use with everything covered

17 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Thomas,

Thank you for taking the time to provide feedback. I am pleased to see that the process was straightforward and easy to navigate.

We appreciate you for choosing JustCover, and we hope you have a fantastic time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars

Excellent service from Danielle.

Excellent service from Danielle.

15 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning,

Thank you for taking the time to provide feedback. I am pleased to see that you received an excellent service from Danielle.

We appreciate you for choosing JustCover, and we hope you have a great time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars

Sorted out really quick

Sorted out travel insurance really quick

12 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Anne,

Thank you for taking the time to provide feedback. I am pleased to see that the process was quick.

We appreciate you for choosing JustCover, and we hope you have a wonderful time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Mrs. Ryan,

Thank you for taking the time to provide feedback. I am pleased to see that Brian was nice and helpful on your call.

We appreciate you for choosing JustCover, and we hope you have a lovely time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars

Specific information on insurance cover…

Specific information on insurance cover explained.
Danielle Humphries provided excellent customer service.

16 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Rich,

Thank you for providing feedback. I am pleased to see that the agent you spoke with took time time to explain your cover to you.

We appreciate you for choosing JustCover, and we hope you have a fantastic time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars

Very happy with service hope to use…

Very happy with service hope to use again in future

16 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Mr. Courtney,

Thank you for taking the time to provide feedback. I am pleased to see that the you are happy with the service provided by our agents, and that you will consider us again.

We appreciate you for choosing JustCover, and we hope you have a great time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars

Very simple process

16 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Mr. Crowe,

Thank you for taking the time to provide feedback. I am pleased to see that the process was simple.

We appreciate you for choosing JustCover, and we hope you have a fantastic time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars

Nice and smooth

Nice and smooth

16 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Eugene,

Thank you for taking the time to provide feedback. I am pleased to see that the process was nice and smooth.

We appreciate you for choosing JustCover, and we hope you have a fantastic time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars

While the process was quick I do…

While the process was quick I do believe it was AI - Powered Customer Support . I did ask was he AI he said no. ..?

15 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Deirdre,

Thank you for taking the time to provide feedback. I am pleased to see that the process was quick for you. I can confirm that our agents are all human and we do not have a way of using AI on our phone lines. We appreciate how important that human touch is for our customers.

We appreciate you for choosing JustCover, and we hope you have a lovely time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars

Easy to use greBest Value Travel Insurance at value for money.

Easy to use great value for money.

15 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Phil,

Thank you for taking the time to provide feedback. I am pleased to see that the process was easy, and that the premium was reasonable.

We appreciate you for choosing JustCover, and we hope you have a wonderful time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars

Very easy to navigate the website

Very easy to navigate the website

16 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Carolanne,

Thank you for taking the time to provide feedback. I am pleased to see that the websit was easy to navigate. It is important to us that our process is accessible to our customers.

We appreciate you for choosing JustCover, and we hope you have a fantastic time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars

Excellent very professional and in…

Excellent very professional and in plain English

15 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Daniel,

Thank you for taking the time to provide feedback. I am pleased to see that the agent you spoke with was professional, and used plain English to explain everything.

We appreciate you for choosing JustCover, and we hope you have a great time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars

Really helpful staff

Matt was very nice to talk it through with no pressure thats what works for me. Thank you Matt

15 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Cathy,

Thank you for taking the time to provide feedback. I am pleased to see that Matt was nice and took the time to talk you through the prcoess with no pressure.

We appreciate you for choosing JustCover, and we hope you have a lovely time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars

Travel insurance

Spoke to Liz , very helpful and explained everything, and got cover to suit ,

15 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good morning Donal,

Thank you for taking the time to provide feedback. I am pleased to see that Liz was helpful, and explained everything.

We appreciate you for choosing JustCover, and we hope you have a great time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars

Clear website/ low call telephone…

Clear website/ low call telephone number,and the icing on the cake must go to Joseph who was superb in every aspect of his job,a jewel in an organisation.A please to deal with.Well done

15 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good Afternoon Mary,

Thank you for taking the time to provide feedback. I am pleased to see that Joseph was such a pleasure to deal with and provided a superb service.

We appreciate you for choosing JustCover, and we hope you have a wonderful time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars

Value for money and v,goog ,

Value for money and v, help full,

14 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good Afternoon Miss. Morley,

Thank you for taking the time to provide feedback. I am pleased to see that the agent you spoke with was helpful and that the premium was of a reasonable value.

We appreciate you for choosing JustCover, and we hope you have a great time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars

Lovely helpfull operator

Lovely helpfull operator
made the process very easy

15 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good Afternoon Kevin,

Thank you for taking the time to provide feedback. I am pleased to see that the agent you spoke with was lovely, and made the process easy for you.

We appreciate you for choosing JustCover, and we hope you have a fantastic time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars

Just Cover experience

We spoke to the Rep Lena, who was extremely helpful and explained everything in detail and was easy to understand. She answered any questions we had which satisfied all our requirements.
We are more than happy to go with Just Cover.

15 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good Afternoon Monica,

Thank you for taking the time to provide feedback. I am pleased to see that Lena was extremely helpful, and made she she explained everything in detail, while also answering any questions.

We appreciate you for choosing JustCover, and we hope you have a wonderful time on your travels!

Kind regards,

Gareth

Rated 5 out of 5 stars

They have knowledge and expertise

Service and staff are good help

14 April 2026
JustCover Travel Insurance logo

Reply from JustCover Travel Insurance

Good Afternoon Chitra,

Thank you for taking the time to provide feedback. I am pleased to see that the agents you spoke with were helpful and provided a good service.

We appreciate you for choosing JustCover, and we hope you have a great time on your travels!

Kind regards,

Gareth

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