MultiMedRx LLC. (MMRX) Reviews 

206
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 138 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the incredibly helpful and knowledgeable staff members who patiently guide them through every step of their personal weight loss journey. People deeply appreciate the excellent customer service and the easy, direct communication channels available to reach someone quickly. Many individuals note that the provided medical products work exceptionally well and consistently help them achieve their goals smoothly. However, some customers also noted persistent difficulties with communication, slow response times, and frustrating delays when trying to secure prescription refills. A few other people also felt that unexpected extra charges or occasional product storage issues negatively disrupted their overall satisfaction.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently expressing great satisfaction and... See more

Customer service

People report positive experiences with customer service, often praising helpful representatives who answer... See more

Product

Reviewers mention positive feedback about product, noting that the items are top notch and work very well for... See more

Service

Reviewers highlight positive aspects of service, noting that representatives answer questions quickly and... See more

Response time

Users describe ambiguous interactions with response time, as many reviewers highlight that customer service... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fredrick was very helpful and efficient in answering my questions and concerns. He is very informative and offers great advice.

Company replied

Rated 5 out of 5 stars

Frederick has covered all the "bases" during our phone call regarding my next step up of Tirzepatide. He made me aware of the medical grade supplements that are included. He even gave me a number to... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Multi Med Rx and the excellent customer service representatives that I have been associated with in my journey. Both Frederick and Neekon were always available to explain things and... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with Hannah D since December 2025. She is extremely helpful & knowledgeable. She definitely put my mind at ease. I would totally recommend MultiMedRx to everyone who is on the w... See more

Company replied


Company details

  1. Medical Group
  2. also in
  3. Doctor
  4. Mental Health Service

Written by the company

About MultiMedRx LLC. (MMRX) Written by the company Access a physician online through telehealth The physician will assess your condition and develop a personalized treatment plan tailored to your specific requirements. Services include the management of weight loss medications and comprehensive health evaluations conducted by licensed medical practitioners


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

206 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(206)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I believed that I had made a mistake by…

I believed that I had made a mistake by going with MMRX. I could not get anyone to respond to me and no one answered the phone at any of the numbers. Finally Neekon texted me and then he actually called me and calmed my fears. After that everything was fine and he texted often to keep me informed. My major problem was with the compounding lab out in California. They do not cold pack the medication. My orders arrived with 1 single, small cold pack. This is not acceptable at least to me. I live in Florida and it took over 5 days to get to me. They sent a small printed note that said it was ok for the medication to be delivered warm. I do not believe that. If they had used a real cold pack like other pharmacies I might still be with you/them. Thanks you for asking.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Good communication and help

When i was assigned to Hannah, I received a personal contact who knew the importance of communicating. She has kept my meds ordered, provided me when they were ordered and all the details. She kept abreast of what was needed from me and how to be able to keep my prescrptions ordered and sent in a timely manner so I won't run out of my medication. I am provided with Texts and Emails until my meds are received, and she verifies with me I have receiced them.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Very easy process and very effective

Everything has been extremely easy and convenient . Frederick has been absolutely wonderful. Answers every question and responds to messages very quickly. Would recommend using mmrx to anyone on the fence. Ive lost 19 pounds in 2 weeks now!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Hannah D

Hannah D. Has been amazing to work with, she has kept up with my orders as soon as I need them. MMRX has provided me with great weightloss, I started at 229lbs and I am currently at 189, in less than 6 months.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

I've been with MultiMedRx LLC

I've been with MultiMedRx LLC. (MMRX)
multimedrx.com since 2025. Overall customer service has always been awesome! I work with Frederick now and love him! He's the best, he's very knowledgeable and informative! He makes me so comfortable to communicate with him about anything regarding my weight loss journey. He responds so quickly every time I reach out. He is such a great asset to the practice! Monica B.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Communication and results

My correspondence with Hannah was very good. Hannah was very prompt in responding and never charged my card unless I told her I was ready to receive my medications. I have had excellent communication and results with MMRX and Hannah.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

I was very pleased with my sales rep…

I was very pleased with my sales rep Frederick. He was absolutely fantastic in providing me with all information in regards to my transition into my weight loss journey. He was very helpful and informative on all questions and concerns. I can’t thank him enough! Wonderful experience!!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

My experience with MultiMedRx has been excellent so far. Frederick, my coordinator, has been incredibly communicative and informative throughout the process, making everything smooth and easy to understand. Devin in shipping in shipping was great too! I really appreciate the level of care and professionalism from the team. I’m very happy with my experience and highly recommend MultiMed RX.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

First let me say my coordinator Hannah…

First let me say my coordinator Hannah D. was great, very helpful and knowledgeable. Hannah kept me informed by sending me messages and that let me know when ready to ship also checked on my experiences.
The only issue was the customer support team when I lost Hannah’s contact information they need to be a little more helpful. If I was to go back to them I would request Hannah!

24 February 2026
Unprompted review

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