Mulgas Reviews 

Arrived on time for the annual boiler service and, as always, was exceptionally efficient and tidy. Based on the work Mulgas has done for me over many years I have absolutely no hesitation in recommending them.
Mike

I’ve been using Mulgas for 12 years for all heating and plumbing issues and they’ve been absolutely exceptional. Their engineers are thorough and highly skilled. I can’t recommend them highly enough.

Excellent service and highly recommended. Replaced leaking bath waste, shower valve, central heating pump and programmer over several visits. Engineer was very professional, polite, friendly and made sure Covid measures were followed.
Good communication from the office staff as well.
Thank you

I wanted to say thank you for such amazing service yet again. The response time to our request for an engineer was very impressive and we were incredibly grateful due to the very cold weather at the time. The knowledge and persistence to find the issue continues to increase our confidence with Mulgas. The administration of ordering replacements parts and booking a return slot is highly co-ordinated.
Thank you again for such outstanding service, it is very much appreciated in times of need.

Excellent service and fantastic communication. Serviced an unvented water system at a very reasonable price as well! Highly recommend.

Excellent service - easy to arrange an appointment, the engineer was on time, polite, friendly and was happy to explain everything in detail.

Mulgas complete the replacement of 6 radiators and the capping and making safe a Gas supply.. The engineer arrived at the appointment time and took time to discuss exactly what we wanted. He completed the work efficiently and professionally.

Our gas boiler developed a fault which caused it to cut out and create a horn like noise at attempted start up. Mulgas were contacted and an engineer was sent to find the fault and effect a repair. In the event it proved impossible to repair the fault but we were impressed with the engineer. His report convinced us that a new gas boiler should be fitted and this was done very quickly and efficiently by another engineer. Both engineers were polite and considerate and left the site clean and tidy. The new boiler is excellent.

I would like to thank Helen George and the team for arranging to carry out work on a Saturday to replace the hot water tank at short notice. My nephew his wife and two children appreciated having hot water again. Mulgas were very helpful and not overpriced. I would not hesitate to recommend this company. Many thanks Tina Addy

George from Mulgas came to replace our old backboiler. Couldn't praise him highly enough for the work he carried out and the assistance given. Wouldn't hesitate to recommend the company.

First time was have used Mulgas after being let down by British Gas and another emergency plumber. The services was great, they pulled out the stops as we had been left without heating or hot water for a week. The engineer was on time, friendly fixed the problem and it cost half the price the emergency plumber quoted. I don't do reviews but its so nice to be warm and have a hot shower I feel Mulgas deserve a special mention!

Excellent service. Easy to book in for a boiler service, prompt, tidy and efficient. Would highly recommend

Had Mulgas to service our boiler. After the service was done, the F75 fault started developing repeatedly. Telephoned and agreed for engineer to come and fix it, which they’ve done by cleaning the pressure sensor. My expectation was it would be rectification of incomplete service provided earlier, but I found them to behave unethically - billing £90 in addition to service charge paid earlier, and insisting I pay, trying to justify that ‘water system is not touched on a service’. After conducting some independent research, I conclude that F75 fault was really due to lack of adequate boiler servicing. Providing my arguments back to Mulgas and requesting a checklist of what should had been done and what was actually done during the service, I did not hear back for a month now... only email from accounts department chasing for the payment. I am now considering 3rd party dispute resolution.

Very impressed with Mulgas yet again. Major boiler repair last year, boiler service this year and now very prompt resolution of my leaking rad valve. Antonio, the engineer on each occasion, has been excellent, instilling confidence in Mulgas service levels.

It was a large job taking 3 days to carryout. Mulgas did a fantastic job keeping me informed throughout the work. George, the engineer, solved a number of problems along the way. May I thank you for your excellent work and I have already recommended you to a number of other people.

Great - 100% recommend this company. Initial appointment was cancelled due to staff sickness but they quickly rearranged another appointment to get my boiler serviced and kept the original appointment date.

The Engineer "Steve" was friendly and knowledgeable and got on with the work without disrupting me whilst I worked from home.

The service was quick and efficient and the job was completed very well.

The engineer did a great job sorting out my leaking boiler - and behaved in a very professional manner the whole time. The office team were very helpful and communicative in organising the 2x visits we required

Mulgas installed my boiler 13 years ago and have serviced it every year since and it is still in perfect working order. The engineers have always been punctual, polite and very friendly.

My 90 year old Mother’s underfloor heating stopped working. Antonio from Mulgas came out and quickly diagnosed the problem, a valve had stopped working. He didn’t have the part in his van but he said he’d get it as soon as he could. He called into a plumbers merchant between jobs and came back the same day and got the heating working. We also had a heated towel rail that wasn’t working, he took a look and the “pin” on the control was stuck. He fixed it in seconds! One happy Mother! I would recommend this company.