Mulberry Mongoose Reviews 284

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality and unique designs, often highlighting the meaningful story behind each piece. Many appreciate the staff's helpfulness and the personalized touches, such as handwritten notes and beautiful packaging, which make the overall experience special. The delivery service is frequently noted for being fast and efficient, even for international orders. Some people were dissatisfied with the product quality, stating that the jewelry was not much better than that of a cheap retailer and that the company did not address faulty items under their lifetime guarantee.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the unique, handmade designs and the... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the fast shipping,... See more

Order

Clients share positive opinions on order. Many customers appreciate the personalized and handmade nature of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

How many stars? All of 'em! I love my versatile snare link/white pearl necklace. It's stunning as-is (drops to the collar bone); but I like to shorten it to near-choker-length to wear with my everyday... See more

Company replied

Rated 5 out of 5 stars

I ordered the Big 5 bracelet and just received it. It is just perfect!! It was beautifully wrapped with a thoughtful note tucked inside. I think this jewelry is a good way to bring attention to the hu... See more

Company replied

Rated 5 out of 5 stars

Kate and her team at Mulberry Mongoose go the extra mile for their customers. Their passion for conservation spills over into high customer care. The handmade pieces are always fantastic and well made... See more

Company replied

Rated 5 out of 5 stars

The delivery to Europe was fast and the necklace and earrings were perfectly packaged, ensuring that the item arrived in excellent condition. I also want to mention the friendly customer service. I... See more

Company replied


Company details

  1. Jewelry Designer

Written by the company

Mulberry Mongoose is based in the African Bush, Zambia. Their rural African team hand craft award winning jewelry from reclaimed poachers' snare wire using locally sourced beads and semi precious stones. With each sale they donate to conservation and have raised over $130,000. Their sustainable accessories have been featured in National Geographic and Marie Claire magazine and seen in British Vogue. Famous for crafting Beauty from Brutality their ethical jewellery for conservation is stocked globally. They ship world wide using DHL.


Contact info

5.0

Excellent

TrustScore 5 out of 5

284 reviews

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Asks customers to review

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Rated 5 out of 5 stars

This company is everything! ❤️

This company is everything! From the customer service to the product to their mission. Absolute perfection!

19 April 2026
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Reply from Mulberry Mongoose

Hi Sara, gosh what a wonderful message. We massively appreciate your belief in our work and support in what we do. It makes all the magic possible A heartfelt thank you from all of us for your belief. Take care Clera and the Mulberry Mongoose team xx

Rated 5 out of 5 stars

A company worth supporting

Not only do I believe in the mission of the company, but every piece is handmade and every order is personalized. I love the designs, the materials used are locally sourced, and every piece keeps my memories of Africa alive in my heart. Kate and her team are so accommodating and have such warm hearts! I love gifting these items to spread the word of all the good that they do at Mulberry Mongoose!

9 April 2026
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Reply from Mulberry Mongoose

Hi Shirley, Thank you so much for this beautiful message. We’re so happy that our pieces can hold special memories of Africa for you, and it means even more knowing you share them with others through your gifting. Your support for our mission, our team, and the work we do keeps everything going. heartfelt thanks from all of us at Mulberry Mongoose 🤍Clera

Rated 5 out of 5 stars

Great company

Great company. Fast shipping. Nice products.

25 March 2026
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Reply from Mulberry Mongoose

Hi Kathleen, We’re thrilled you had a smooth experience, and thank you for your belief in our work. looking forward to connect in future. Clera and the MM team

Rated 5 out of 5 stars

Great service!

They were very good with getting in touch at every point of the order. I also got a call to make sure the address was correct. I forgot to add the unit # so that was very helpful! Great service overall and the cause is amazing in itself!

30 March 2026
Unprompted review
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Reply from Mulberry Mongoose

Hi Dipti, thank you so much for this lovely review. We so appreciate your time and sharing your thoughts and we loved creating your order. An heartfelt thank you from the team and I. Kate x

Rated 5 out of 5 stars

My necklace is beautiful and I love…

My necklace is beautiful and I love what Mulberry Mongoose do. Really thrilled to have found such incredible, ethical jewellery. Shipping to the UK was problem free too...

4 March 2026
Unprompted review
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Reply from Mulberry Mongoose

Hi Kerry, a massive thank you for this lovely review and for enjoying our story of Beauty from Brutality. It means so much to us and we can't wait to connect again .Take care, Kate and the MM team x

Rated 5 out of 5 stars

Repeat customer!

Love the products, unique designs and all for a good cause. Very responsive team, fast shipping! Would highly recommend either as personal jewelry item or as a gift for others

10 March 2026
Unprompted review
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Reply from Mulberry Mongoose

Hi Benoit, How amazing to get this wonderful review from you. your never ending support is always appreciated and it means a lot to the whole team. and your recommendation is always appreciated. Take care Clera and the team

Rated 5 out of 5 stars

Gazillion Stars

How many stars? All of 'em! I love my versatile snare link/white pearl necklace. It's stunning as-is (drops to the collar bone); but I like to shorten it to near-choker-length to wear with my everyday wardrobe (t-shirts)! The "S" closure makes it easy to adjust in length as well as to put on/take off. Plus the lovely fabric tote bag it arrived in--and the sweet postcard a team member wrote to me--made my necklace so special! What a nice reminder of Mulberry Mongoose and the wonderful work you do to protect Zambian wildlife.

8 February 2026
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Reply from Mulberry Mongoose

Hi Sandee, we want to give you that many stars for the most lovely review ever! Gosh thank you so much for your belief in our work and your generous comments. That means a huge amount to us and we are so happy you love your necklace and wear it in such cool, different ways! Take care and thank you, Kate and the Mulberry Mongoose team x

Rated 5 out of 5 stars

I purchased the cuff bracelet and drop…

I purchased the cuff bracelet and drop earrings for my daughter as part of a B-Day gift. We have been to the shop in Zambia and love all their creations. Incredible to see something so devastating to wildlife turn into something so beautiful. Thank you

15 January 2026
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Reply from Mulberry Mongoose

Hi Sherrie, thank you for this lovely note and for having such belief in our story. It means a huge amount to us. We hope your daughter had a wonderful birthday too!!! Take care, Kate x

Rated 5 out of 5 stars

"Beauty from Brutality" is exactly what…

"Beauty from Brutality" is exactly what the team at Mulberry Mongoose creates.

Their jewelry made from upcycled snares and traps truely is beautiful and made with care.

The also take the time to provide the highest level of customer service with communications and informations not only about the shipping logistics, but also "who" made it and their information included in the beautiful package it arrives in.

I would HIGHLY recomment this team and their hand-made products.

17 February 2026
Unprompted review
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Reply from Mulberry Mongoose

Hi Carolyn, gosh what a lovely message. We massively appreciate your belief in our work and support in what we do. It makes all the magic possible A heartfelt thank you from all of us for your wonderful passion and belief. Take care, Kate and the Mulberry Mongoose team xx

Rated 5 out of 5 stars

What fun to order my bracelet from…

What fun to order my bracelet from Mulberry Mongoose! The bracelet is very cool and will travel on my wrist this summer for a return white-water trip on the Colorado through the Grand Canyon. The follow-up on the order was super professional, and of course, there is always the pleasure of doing it all for a good cause.

11 February 2026
Unprompted review
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Reply from Mulberry Mongoose

Hi arline, Thank you for taking the time to leave us your wonderful review! We absolutely love imagining your bracelet heading off on a white-water adventure down the Colorado through the Grand Canyon what a special journey to be part of! We hope it travels safely on your wrist and carries a little piece of Zambia with you along the way. looking forward to connecting in future. Clera & the Mulberry Mongoose Team!

Rated 5 out of 5 stars

10/10 Recommend

The bracelets are amazing and delivered even quicker than I thought.

17 January 2026
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Reply from Mulberry Mongoose

Hi Emily, Thank you so much for a 10/10 recommendation, and such a wonderful review and for your lovely comments about our work, quality and efficiency. a heart felt thank you from the team and I for your support. Clera

Rated 5 out of 5 stars

Excellent Experience

They were very communicative through the whole process. When they found out my package was misplaced, they let me know and immediately sent out a replacement. I had an excellent experience and would highly recommend them.

29 December 2025
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Reply from Mulberry Mongoose

Hi Trinity, Thank you so much for your kind words! We’re thrilled you had a smooth experience, and we really appreciate your recommendation. looking forward to connect in future. Clera and the MM team

Rated 5 out of 5 stars

Incredible Experience - Thank You!

The team at Mulberry Mongoose was very communicative throughout the ordering process. I appreciate the quick and personal communication to ensure my order met my expectations. I did the custom sizes, and I really appreciated that option. Just make sure your measurements are accurate and you communicate your fit preference. The products themselves were stunning! They also arrived quicker than expected which I appreciated. And of course, the message behind the jewelry is really powerful. Thank you so much!

21 November 2025
Unprompted review
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Reply from Mulberry Mongoose

Hi Siobhan, What a lovely and encouraging message. We are so grateful and we appreciate your time in writing it and support in ordering from us. It means a lot. Thank you so much and we are so excited to stay connected. Clera and the MM Team

Rated 5 out of 5 stars

Excellent Performance- 5 Star

Easy to place and Order / Order shipped in a timely manner / Kept informed on shipment progress / delivered safely

14 December 2025
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Reply from Mulberry Mongoose

Hi Peter, Happy New Year! thank you so much for taking the time to write this wonderful review. It means a huge amount to the team and me and we loved creating your order for you. its so good to know the ordering process was good and order delivered on time. looking forward to connect. Take care, Clera and the team.

Rated 5 out of 5 stars

High-Quality Products, Great Service, True Community and Conservation Focus

Kate and her team at Mulberry Mongoose go the extra mile for their customers. Their passion for conservation spills over into high customer care. The handmade pieces are always fantastic and well made. This company and their products are true sustainable consumerism with an actual purpose. No green washing here. Just pure and true conservation and community development with timeless high-quality products.

11 December 2025
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Reply from Mulberry Mongoose

Hi Noelle, Wishing you a very Happy New Year. A massive thank you for believing in what we do and supporting our story of Beauty from Brutality. Thank you for this wonderful review too it means such a lot to us. Take care and I hope to connect again soon, Clera

Rated 5 out of 5 stars

A wonderful craft cooperative

My wife and I visited this cooperative several years ago in Zambia and the craftswoman were welcoming and talented. Repurposing materials developed for killing into beautiful jewelry, is an important project and we have continued to support it for the past 7 years.

30 November 2025
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Reply from Mulberry Mongoose

Hi Stuart, Happy New year! thank you for this amazing feedback. We absolutely love creating your orders and we are thrilled you connect so strongly with our work. A heartfelt thank you from the team and me for your amazing support which enables us to do what we do being part of our growth. looking forward to connect and that we meet again if you ever have a trip to Zambia. Take care, Clera

Rated 5 out of 5 stars

The experiences was personalized

The experiences was personalized. The product came quickly and was well made. It was a for a great cause and my husband loves the product.

4 December 2025
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Reply from Mulberry Mongoose

Happy New Year Julia! Thank you for your wonderful review. We loved creating the order for you and connecting with you. We so appreciate your positivity and are thrilled your Husband is wearing Mulberry Mongoose and that he loves it too! looking forward to connect, Clera and the team.

Rated 5 out of 5 stars

I would give 5 stars because the work…

This is a 5 stars group of people because the work they do is so important, the people are dedicated and the quality is so great. Everyone should support them.

25 November 2025
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Reply from Mulberry Mongoose

Hi Alan, Happy New Year! Thank you for taking the time to leave such a wonderful review and for your lovely comments about our work and quality. a heart felt thank you from the team and i for your support.

Looking forward to connecting in future.
Clera and the MM Team.

Rated 5 out of 5 stars

High quality and for a good cause!

The first time I encountered (and purchased) their jewelry was at their store when I was visiting Namibia. What a cool surprise and for a good cause. Since coming home, I have made numerous purchases of their earrings and have always been very happy with my choices as well as the neat cloth bags they are wrapped in. Keep up the good work ladies.

1 December 2025
Unprompted review
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Reply from Mulberry Mongoose

Hi Sue, WOW, what a beautiful message. We cannot thank you enough for believing in our work and for enjoying what we do. Thank you for taking the time to give this feedback and for wearing and sharing our story of Beauty from Brutality. Take care and I hope to connect again soon. XOXO Clera

Rated 5 out of 5 stars

Great concept

Great concept. Ordering was easy. Customer service was amazing. Fantastic product.

23 November 2025
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Reply from Mulberry Mongoose

Hi Stuart, thank you so much for this wonderful review and for believing in our work. It means such a lot to the team and me. Have a wonderful festive season. Take care, Kate and the Mulberry Mongoose team.

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