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Absolutely excellent service received from Joe when buying a diamond ring. Expert knowledge and advice received that made the experience really enjoyable and resulted in a perfect and bespoke ring.
Dealt with Tustains previously to purchase
My omega. Told them I wanted to be in and out quickly, communication from Tom was excellent, service very good, and now on waiting list for Tudor black bay!
Not a good customer experience really. Person serving was a bit surly and I did not feel the reply to my questions convincing. Hence I felt the need to write a negative review is unusual for me.
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