Muista Reviews 

354
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and thoughtful design, often noting its aesthetic appeal and durability. Many appreciate the innovative user experience, which promotes active sitting and helps improve posture and reduce discomfort during long hours. The delivery service is frequently highlighted for its speed and the careful, protective packaging of items. Furthermore, people commend the customer service for being responsive, helpful, and providing excellent support. However, some people mentioned that shipping took longer than expected for their orders to arrive.

What people talk about most

Product

Customers consistently note positive experiences with the product, praising its high quality, unique design,... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing extreme satisfaction with their... See more

User experience

People report positive experiences with the user experience, highlighting the comfort and support provided... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast shipping times and... See more

Customer service

Reviewers consistently express satisfaction with customer service, describing it as exceptional and amazing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The chair was shipped and delivered on time, according to the website info, and I've been very happy with it sunce I received it! I very much enjoy the "active sitting" concept, and I like that this c... See more

Company replied

Rated 5 out of 5 stars

The rocking office chair arrived quickly and was well (efficiently) packed. We got the version with wood and wool. It's a very nice experience to sit on, and is often used in our house when we have... See more

Company replied

Rated 5 out of 5 stars

The chair is exactly what I was hoping for and expecting, per the reviews. It fits perfectly under my desk, and looks very nice. I do alternate between a couch, a regular chair, and using the Muista c... See more

Company replied

Rated 5 out of 5 stars

Fast friendly service and brilliant idea with possibility for rocking both side to side and forward and back, so long sitting still avoided. Recommended for gentle exercise after hernia operation. And... See more

Company replied


Company details

  1. Furniture Manufacturer

About Muista

Written by the company

Muista is a home office furniture design brand behind the original Muista chair concept. Founded in Vilnius, Lithuania, in 2017 by designer Aurimas Lažinskas and his cousin Gytis Staras, Muista's aim is to change the approach of long sitting at work desks, to encourage flexibility and movement and make sitting a more enjoyable experience.

Introduced for the first time at the Habitare 2018 design fair in Helsinki, Finland, Muista achieved big interest and positive feedback, both from health professionals and members of the public. Since then it was successfully showcased at various design fairs including Cologne (IMM), Paris (Maison & Objet), Vienna, Zürich, Hamburg (Blickfang), and sold the Muista ergonomic desk chair to hundreds of happy customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

354 reviews

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4.9

All reviews

(354)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, amazing Customer Service!

19 November 2025
Muista logo

Reply from Muista

Thank you — we’re so glad you had a great experience with us. 😊

Rated 5 out of 5 stars

Happy with our purchase

Easy to reach, quick and correct answers and solutions. Great product

17 December 2025
Muista logo

Reply from Muista

Thank you — we’re always happy to help.

Rated 4 out of 5 stars

Well-made chair

The chair is excellent - well-made and very pleasant for sitting. Looks sharp too. Shipping took longer than expected and caused some complications, but nothing we couldn't sort out.

11 December 2025
Muista logo

Reply from Muista

How exciting that you enjoy your chair! Apologies about the delivery delay and thank you for the patience!

Rated 5 out of 5 stars

Muista rocking office chair

The rocking office chair arrived quickly and was well (efficiently) packed. We got the version with wood and wool.
It's a very nice experience to sit on, and is often used in our house when we have the feeling we've been sitting 'motionless' for too long and our back is tired. Finally, the wool seat looks great.
Full marks, happy customer.

4 December 2025
Muista logo

Reply from Muista

Warms our hearts! Many thanks for sharing your experience!

Rated 3 out of 5 stars
Muista logo

Reply from Muista

We are very sorry about the delay during the busy time and truly appreciate your patience. Thank you for taking you time to review us!

Rated 5 out of 5 stars

Great customerservice

Great customerservice, quick reply to questions, correct shipping but the most important thing ...the chair is amazing. Thank you for your help.

26 November 2025
Muista logo

Reply from Muista

Thank you for the compliments! Happy swaying and rocking with Muista!

Rated 5 out of 5 stars

Great design

I like the design of the jojiko and muista chairs. It was not difficult to get accustomed with the chairs. I used them for multiple hours even in the first day.

19 November 2025
Muista logo

Reply from Muista

Thank you for sharing your experience!

Rated 5 out of 5 stars

Great Experience

My order was handled in a fast, friendly, and professional way. I had made a mistake when placing the order online. So I emailed the company and they adjusted my order right away (without any additional information from me, issues, or string of emails back and forth). It was amazing, functional, customer service!

The shipment itself was packaged with great care, so there was no damage despite it travelling so far.

The product inside is beautiful and my posture at my desk has improved significantly.
I am very pleased with the purchase of a Muista chair.

1 October 2025

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