Muista Reviews 

355
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality, thoughtful design, and robust construction, often noting its longevity and aesthetic appeal. Many people appreciate the chair's ability to promote active sitting, improve posture, and alleviate discomfort during long working hours, significantly enhancing overall productivity. The delivery service is frequently highlighted as fast, smooth, and exceptionally well-packaged, ensuring products arrive in perfect condition. Furthermore, consumers commend the customer service for being amazing, responsive, and providing helpful, human contact, making interactions pleasant and efficient. While a few individual comments touched on minor aspects like an adjustment period or the chair's footprint, these were isolated observations and did not represent recurring themes across multiple reviews.

What people talk about most

Product

Consumers find the product to be positive, with many expressing satisfaction with their purchases and... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with products like rocking... See more

User experience

Clients share positive opinions on user experience, highlighting the comfort and support provided by the... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast shipping... See more

Customer service

Reviewers consistently express satisfaction with customer service, describing it as exceptional and amazing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The chair was shipped and delivered on time, according to the website info, and I've been very happy with it sunce I received it! I very much enjoy the "active sitting" concept, and I like that this c... See more

Company replied

Rated 5 out of 5 stars

Fast friendly service and brilliant idea with possibility for rocking both side to side and forward and back, so long sitting still avoided. Recommended for gentle exercise after hernia operation. And... See more

Company replied

Rated 5 out of 5 stars

The rocking office chair arrived quickly and was well (efficiently) packed. We got the version with wood and wool. It's a very nice experience to sit on, and is often used in our house when we have... See more

Company replied

Rated 5 out of 5 stars

The chair is exactly what I was hoping for and expecting, per the reviews. It fits perfectly under my desk, and looks very nice. I do alternate between a couch, a regular chair, and using the Muista c... See more

Company replied


Company details

  1. Furniture Manufacturer

About Muista

Written by the company

Muista is a home office furniture design brand behind the original Muista chair concept. Founded in Vilnius, Lithuania, in 2017 by designer Aurimas Lažinskas and his cousin Gytis Staras, Muista's aim is to change the approach of long sitting at work desks, to encourage flexibility and movement and make sitting a more enjoyable experience.

Introduced for the first time at the Habitare 2018 design fair in Helsinki, Finland, Muista achieved big interest and positive feedback, both from health professionals and members of the public. Since then it was successfully showcased at various design fairs including Cologne (IMM), Paris (Maison & Objet), Vienna, Zürich, Hamburg (Blickfang), and sold the Muista ergonomic desk chair to hundreds of happy customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

355 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(355)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loved everything about the experience

Loved everything about the experience. Easy delivery, easy mounting and now enjoying a great seat during my home office and hobbies times

23 May 2025
Muista logo

Reply from Muista

Fantastic to hear! Wishing you comfortable and active time spend on work and hobbies with Muista!

Rated 5 out of 5 stars

Just as advertised

It shipped quickly and the quality is good. It takes some getting used to from a postural standpoint but it's worth it.

28 May 2025
Muista logo

Reply from Muista

Thank you for giving some time for the chair, indeed, it takes a moment to get used to the unconventional sitting. Glad you like it and thanks for sharing!

Rated 5 out of 5 stars

Best work chair!

My chair arrived quickly and I have been sitting on it all day at work ever since, 9+ hour days. I thought I might get tired of having to pay attention so I don’t fall back, but I don’t even think about it. I love the ability to rock and fidget.

21 May 2025
Muista logo

Reply from Muista

Thanks for sharing! We're thrilled your chair become a natural part of your workday. It's awesome that the rocking and fidgeting feel so effortless (we were actually secretly hoping for that to happen!)

Rated 5 out of 5 stars

Happy with my purchase

Happy with my purchase. Helps me maintain an active posture while at my desk.

23 May 2025
Muista logo

Reply from Muista

Thanks for sharing! Muista is always there to have your back ;)

Rated 5 out of 5 stars

Service is great

Service is great! I received my Muista chair very rapidly even if I live in Quebec, Canada.

7 May 2025
Muista logo

Reply from Muista

That's fantastic! So glad your Muista chair zoomed all the way from Kaunas, Lithuania to Quebec for you. The couriers just have an uncanny knack for knowing when a good product simply can't wait ;) Thanks for the review and enjoy the active sitting with Muista!

Rated 5 out of 5 stars

Everything perfect

Everything perfect. Fast shipping and great product. My girl loves her new chair a lot!

30 April 2025
Muista logo

Reply from Muista

How fantastic! Wishing many active sitting hours with Muista ;)

Rated 5 out of 5 stars

Fast service

Fast service. Great chairs. Really happy with my purchase
I tend to move very little when I am at my desk. So the swinging is very helpful !

4 April 2025
Muista logo

Reply from Muista

Thank you for sharing and may the swaying and rocking brighten up the time spent sitting!

Rated 5 out of 5 stars

Amazing Chair!

Great communication, top quality product, fast shipping in thoughtful packaging! I love my new Muista.

20 March 2025
Muista logo

Reply from Muista

Fantastic! Wishing you many active sitting hours with your Muista!

Rated 5 out of 5 stars

Excellent service!

I got swift replies to all my questions before and after the purchase, making it a very smooth experience.

20 March 2025
Muista logo

Reply from Muista

Thanks for sharing about your experience with us!

Rated 5 out of 5 stars

This is a fantastic stool- the quality…

This is a fantastic stool- the quality is excellent and it’s very comfortable. I convinced my partner to buy one also because I loved mine!

4 March 2025
Muista logo

Reply from Muista

How cool! Wishing you both many comfortable and active sitting hours with Jojiko!

Rated 4 out of 5 stars

Great Company

Overall, I had a great experience with this company. The product shipped promptly, and the packaging was excellent and eco-friendly.

19 February 2025
Muista logo

Reply from Muista

Many thanks for the kind words!

Rated 5 out of 5 stars

After one month

I have been using the muista chair for just a month, so far I really like the experience. Besides being great for my back it helps focusing.

14 February 2025
Muista logo

Reply from Muista

Love to hear that you enjoy it! Who would have thought that active sitting helps the body and the mind, right?

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look