Bought in a shop in Maastricht a silver mini bagpack for my daughter - She looks too cute with it. Really nice format/size and materiaal. Ordered via internet a red one as well, however this one had g... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
For me a perfect work-backpack. Slim, fits the essentials (notebook, iPad, charging cables, headphone, lunch etc). Quality is also very good. Very happy, that I finally found a bag (that fits my ex... See more
Company replied
There was a little problem with a shipping but I appreciate your quick response I’m very satisfied your product cute and easy to use I want to buy a different color and bigger size next time
Company replied
Long-time fan of your puffer bags! I've been buying them for over a decade now. They're so lightweight and well made, and people never stop asking me where I got them. I love having both mini and regu... See more
Company replied
Company details
Information provided by various external sources
Mueslii backpacks, bags, travel goods and accessories, all of the finest quality. Mueslii is 100% designed in Italy. Visit the website to find more!
Contact info
Via Zuara 16, 20146, Milano, Italy
- 00390239445950
- hello@mueslii.com
- mueslii.com
4.6
Excellent
149 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mueslii’s Customer Service
My experience with Mueslii’s customer service has been outstanding. When I have a question or checking the status of my order, their representatives are prompt and friendly when responding to my emails or phone calls.
27 September 2023
Reply from Mueslii
Hello Jessica, thanks for your very kind feedback. It's been a pleasure dealing with you, greetings from Milan!
The staff was very helpful and honest
The staff was very helpful and honest, there would be a delay with my product since it was out of stock.
20 September 2023
Reply from Mueslii
Hello Ioanna, we greatly appreciate your review, thanks for your patience!! Greetings from Milano
Perfect delivery and nice product!
30 August 2023
Good website and fast delivery
8 August 2023
Reply from Mueslii
Hello Greet, thanks for your nice review! Greetings from Milan
Excelente quality and service
5 May 2023
Reply from Mueslii
Hello Maite, thanks for taking the time to write a review for us, we appreciate! Greetings from Milan!
I love the products
I love the products - practical and aesthetically pleasing
Great customer service
Good website
Good price range but postage a bit high
23 February 2023
Reply from Mueslii
Hi Margaret, thanks for your great review. Greetings from Milano ::))
Mueslii is the best!
Perfect package arrival, the bag size is truthful. Color just as website. Material is resistant.
23 February 2023
Reply from Mueslii
Hello Masao, thanks for your great review! Greetings from Milan
Reply from Mueslii
Hello Selena, good to hear that you are happy with us! We hope your new Mueslii bags will keep you good company for long... Greetings from Milan!
LOved the bag and the shipment was fast.
18 January 2023
Reply from Mueslii
Hello Eslin, good to hear that you are happy with us! Thanks for your nice review, greetings from Milan!
👍👍👍👍👍everything ok
24 January 2023
Reply from Mueslii
Hello Christine, thanks for your nice review! We hope you'll enjoy your new Mueslii bags......Greetings from Milan
I like the quality of the bag and it’s…
I like the quality of the bag and it’s not my first bag of Mueslii. I hope in the future you’ll make more Colors for the collection RC1 Quadro. And I’ll buy it again :)
2 January 2023
Reply from Mueslii
Hello Camille, thanks for your super review! We are indeed adding new colors to Quadro range, they should be available next autumn....
Stay tuned for more :))
The order took very long to arrive.
25 November 2022
Reply from Mueslii
Hello Kaisa, thanks for your feedback. We are sorry that it took a long time to arrive, however this is not something we can fully control. The package was shipped within 24 hours as normal, UPS must have had some problem because it took 2 weeks to deliver it, which is indeed a long time. Apologies for this, we hope you are at least satisfied of the bag you purchased! Have a nice day
Fast service
Fast service, good packaging, giod shipping company choice UPS.
NO need to say the bag is amazing as usual.
THANKS.
17 September 2022
Reply from Mueslii
Hello Serra, thanks for your great review, we hope you'll enjoy your new Mueslii bag! Greetings from Milan
Reply from Mueslii
Hello Yehor, thanks for your nice review, we appreciate! Greetings from Milan
Reply from Mueslii
Hello Dain, thanks for your nice review! We. hope you'll enjoy your new backpack.... greetings from Milan
Great service
I found the bag on the internet, but could not really see the inside. On request I got a small video presenting the bag with a notice that it could be shipped to Denmark. I had a smaller accident with the strap, and immediately I got a replacement. I really enjoy the service that Lorenzo/Müeslii provides.
4 August 2022
Mini bagpacks
Bought in a shop in Maastricht a silver mini bagpack for my daughter - She looks too cute with it. Really nice format/size and materiaal. Ordered via internet a red one as well, however this one had glue on it. Customer service helped us professionally to resolve it.
13 July 2022
I love the backpack
I love the backpack. It’s beautiful and the inside is so good organised.
26 June 2022
Great bags and service
Great bags made from great materials. Had my old RC3 design, for at least 7 years and used it everyday. Just got off the website to buy new ones. Made to last, elegant and all-weather proof. Quality product and very good costumer service.
16 June 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.