Motoring  Reviews 

34
•
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

These people are scammers. I purchased a blue ford escort and got a black with a broken windshield. Drove it around the block and it caught fire. I am suing them because they stole my car and was hopi... See more

Rated 1 out of 5 stars

This company has gone bankrupt. Sam Self is bankrupt and has folded this company. Despite this he has set up immediately under the guise of Parley Car Centre. He has left people with faulty cars and o... See more

Rated 1 out of 5 stars

The suspension collapsed on my care 3 months after they sold it to me and they have gone bankrupt without registering the 12 month AA warranty I paid for. The car was dangerously corroded underneath a... See more

Rated 5 out of 5 stars

Marc and his team gave us excellent service all the way through from going down to see the car / buying it and then sorting out an issue with the car. We couldn’t recommend them more highly and wil... See more

Company details

  1. Motor Vehicle Dealer

Written by the company

.


Contact info

1.9

Poor

TrustScore 2 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(34)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Put a fully refundable deposit on a car…

Put a fully refundable deposit on a car with a view to seeing it on a day agreed. Phoned them and told them i could not make it due to covid isolating. Asked if they would hold the car or relist it. Was told they would ring me back but it didnt happen. Later noticed the car had been relisted the same day. Enquired about my refund, the lady said management would contact me. Nothing happened, phoned and text again but was ignored. They still have my £100 and will not communicate. My advise, do not leave a deposit with these people as it is clearly not fully refundable as i was told. I will now be reclaiming this through my card company. Terrible dishonest people.

5 May 2021
Unprompted review
Motoring  logo

Reply from Motoring

Dear Ian,

Thank you for your 1 star review and negative comments. I must say this is a very disappointing review and very misleading to all of the genuine buyers out there trying to navigate the internet to find trust worthy dealerships.

The reality of this transaction was some what different to what you are claiming on your review so I feel it would only be fair to disclose my side of proceedings to give an honest overview of goings on.

You approached us having showed interest in one of our vehicles but said you could not get down for a week or so to view. We asked you if you would like to secure the vehicle with a refundable deposit SUBJECT TO VIEWING you agreed to these terms and we’re very happy that we could hold the car for you till you could get down. As agreed we then prepared the vehicle by taking off sale, removing from our forecourt, having it MOT’d and given it health check so when you came to view, should you be happy the vehicle it would have been ready to drive away, sparing you two trips.

This can I point out is a costly and time consuming process.

A day or so before you were due to arrive you told us your wife had contracted coronavirus and had to isolate for 10 days. You then asked for your deposit back but we arranged to hold the car for you until your wife had the all clear but if it sold in the mean time we would return your deposit. This is the reason the car was re listed just in case another buyer came to market in between your wife isolating.

Could I now point out over 10 days have passed and you have decided not to travel down to view the vehicle?

Now if anyone reading this feels that this is a dishonest service then perhaps MTC is not for them but all I can take from this is you are not a man of your word and have very much wasted MTC’s staffs time in preparing a car for you and you have not even had the decency to come down to view the car when that was always the agreement from the get go.

I would be happy to discuss this further with you and refund your very minimal deposit should you wish as these damaging misleading reviews make such an impact on small independent companies and I would very much like to resolve rather than being made out to be running a dishonest dealership.

Rated 5 out of 5 stars

Great people!

First class service from the guys at MTC! They were helpful & polite & made the whole experience of buying a car, a pleasure. Would highly recommend!

19 March 2021
Unprompted review
Rated 5 out of 5 stars

BMW 350GT

We bought a second hand BMW 350GT from MTC and have to say we are delighted with the car, it’s presentation and after sales service. There was a minor issue which developed a few days after purchase and this was rectified immediately. No hassle.
Would definitely recommend.

19 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was very impressed with the professional service I received from MTC and I would have no hesitation in recommending them to my friends.

19 March 2021
Unprompted review
Rated 5 out of 5 stars

After sales customer service

Bought a Range Rover which had a couple of issues that kept coming up over the past few months. We had to keep bringing the car back.
Marc and his team took care of each issue as fast as they could, one time having to send it out to be fixed.
We love the car and we are very impressed with the level of after sales care we received. Pleasantly surprised.
Looking forward to upgrading to another newer Range Rover next year, and we'll be back.

19 March 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely so so caring and…

Absolutely so so caring and trustworthy. Buying a vehicle is always a huge worry. They take out that worry and make it a seamless process. 3 of my daughters have purchased their cars from Motoring Trade Centre and I always recommend when necessary.

18 March 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look