Msdressly Reviews 

I placed an order for 4 items totaling $139.00 on 1/14/25. The following day I sent an email to request sizing changes for 2 of the items. Customer support, if you can call it that, replied to my email and indicated that sense the order wasn’t in fulfillment, changes could be made. Customer support then sent an email requesting that I verify the size changes, which I did, and asked for confirmation. Didn’t hear anything back. Have sent multiple emails about the status of my order, which has not even been fulfilled, much less shipped. Whenever I receive a reply, it always comes so quickly with a computerized message that is vague at best. According to their shipping policies, I should have received my order by now. It has been 2 weeks, and it is still in the order confirmed status. Email replies always indicate that my concerns will be forwarded to the team, whom ever this may be. I so wish I had read customer reviews before ordering from this scam operation. Their ads on Pinterest show pictures of popular boutique brands that I am familiar with, but I’ve come to understand that these items are nothing but a hoax to entice people to order from them. I’m turning this over to my bank to try to receive a refund of my money. I asked the seller to cancel my order and refund my money. However, “the team” hasn’t gotten back to me. As I see it, I just threw $149.00 in the trash.

I sent the following email to the company on 2/16/2025:

On 2/3/2025, I received a email from you stating that my order should have already been delivered, and you requested my feedback on an attached questionnaire. When I checked on this order status online, I saw that the order had only just arrived at the main shipping hub in China. Earlier, I had attempted calling you numerous times, but the calls go directly to voicemail.

Twelve days later, on 2/15/2025, the package arrived to my address. When I opened it, I was extremely displeased. The black pants that were the main thing I was interested in, were quite obviously a size for a small child! The second item I was hoping to wear was a pink pullover top. The one that I received was an unusual green color, and it was huge! The teal blue lace blouse received was the material of lingerie pajamas, not suitable for wearing in public. The striped pullover sweater was no where near the pretty colors that were featured on your website. Lastly, for some reason I received an item that I didn’t order, but would never wear, a short sleeve v-neck pullover sweater in a cream color.

I will not be wearing any of these clothes. They were not anything near like the pictures I saw online that resemble reputable boutique clothing brands that I am familiar with.
I do not want to make any exchanges. As I told you earlier, I wish for a full refund of my purchase. I am not going to pay shipping to return unacceptable merchandise, and surely wouldn’t send it overseas. If you send me a voucher for free shipping, I will mail the clothes back to you. If not, I will have no choice but to donate them to charity.

I will wait to hear from you about a free shipping voucher. Thank you.

Teri Frazier

Don't even deserve 1 star! Ordered a dress came in wrong size and dress. Sent 10 emails and all I get is they will turn my request to the team . This bussiness needs to be banned from selling in the states. Can't wait for Trump to push these people out of our country!!!!

I asked for a refund immediately after the purchase. I was told it would sent to the appropriate team who a week later still had not n issued me a refund but didn't mind saying my purchase had shipped. Never shopping here again. And anyone that reads this know that I SHOULD HAVE READ THE REVIEWS BEFORE SHOPPING HERE. DO NOT SHOP AT THIS STORE!
UPDATE: I RECEIVED THE CLOTHES AND THIS WAS THE CHEAPEST MADE CLOTHES I HAD EVER SEEN. NOT SEWN CORRECTLY NOR SIZED RIGHT. IT WAS HIDIOUS! I THREW EVERYTHING AWAY TO KEEP FROM DEALING WITH THIS CROOKED COMPANY AGAIN. PLEASE BEWARE OF THIS COMPANY. THEY HAVE NO BUSINESS SHIPPING TO OR IN THE UNITED STATES

Dress I bought for my daughters wedding was not the dress I received. Tried to return it. Paid $23 to ship back for a refund of $59.99. Received a RMA number from MSDressly that I used to return November 11th. I have not received my refund but I know they received the dress back because I paid for tracking. THIS IS A SCAM!

The problem with this company is the returns. Items reflect Chinese sizing and if you need to return....forget it. I have been trying for a month to return a too small jacket. They keep saying someone will send instructions and then they ghost you. I'm sure they are waiting for the 45 days to expire on returns so they keep my money. DON'T SHOP MSDRESSLY!!!!!

Never got item or refund for item ordered Nov 4

Trying for two months to return items that were too small (sizes are based on Chinese size charts). "Customer Service", if you want to call it that, is a nightmare!!! I sent items back at my expense. Even with the items returned to them, Msdressy is still telling me they have no record of my order even though I sent screenshots of the order and return. I also sent pictures of the items with msdressy bar codes on them. Once I sent the items back to them, the company no longer responds to me. Obviously, no refund was issued!!!

I still have not received the order. It says it delivered to Lodi post office but it has not shown up at my delivery
address. I would like my package. Please

First, this company needs to be honest. I've been contacting them since October. They keep lying saying someone will contact me about my return. Now theyve stopped responding. I say buyer beware don't buy from them.

Since I don’t have the item yet, how am I supposed to to rate it?????

Customer service is amazing. They have reached out to make sure I have received and am enjoying my product😃

Horrible customer service. I've been trying to return a jumper for 3 weeks now. No one will email me back and both phone numbers are non-working. What a scam.

I ordered two items from this company and the blouse that was shipped was the wrong item and the jumpsuit I ordered never shipped. I asked about canceling the refund for the jumpsuit and getting a refund but never got a response back. They supposedly gave me a credit for the wrong blouse, and I never received that either.

Love ❤️ it. Blouse was gorgeous.

My first order (23220046) never came. I got an email on 10/18/24 saying the sweater should have been here by now and asked how it was. I replied that I didn't get it and please help. It's 10/24 and still no package or an answer to my email. HELP!!!!!

even though message states it was delivered i have not received item and cannot get an answer from customer service what is going on expect to use the tracker - the tracking is a joke

I want to return this coat. It should be lined something for that price. It is also to bld

I was assured the correct size would be upgraded to 4xl.was not done..
no one has answered email messages. I will never order again. I lost
79.00 for my daughters shower gift and very disappointed.

Great product great company

This is a beautiful dress, But the top would fit better on larger bra sized women-LEWard