Mr Reactive Reviews 204

Awesome service. Engineer came out same day when British Gas gave us a 7 day wait time and refused to be beaten. Our old boiler is good as new. Can't recommend enough

Super fast service
My boiler stopped working on this cold weather I call them and reacted super fast arrived in 30min and fix the problem
Well done

Boiler Engineer T came to diagnose our Bosch boiler problem and immediately found what was wrong - our boiler had not been serviced correctly in late November. He immediately carried out a new service and we are delighted with the result. T has also been to fix a washer on our water meter stop cock. A most pleasant young man and a pleasure to have in the house.

The engineer came out within 24 hours we had no heating or hot water with young children. The engineer picked up on the issue straight away and managed to fix the issue temporary for us and ordered the parts he was very helpful would def recommend

Really good end to end service, called with a fault, job was logged, accurate timescales given, before the engineer arrived he called to let me know he was on his way and then sent a tracker via text message (like you get on Uber Eats) so you could see how far away he was etc. Prompt service, wore overshoes without asking if he needed to etc. Had a good chat and clearly explained the issue, diagnosis and solution!

Mr Reactive was appointed by our insurance company due to damp walls and ceiling in the attic bedroom. T from Mr Reactive attended my parents property and quickly diagnosed the cause of the problem and suggested a simple and hopefully effective solution to resolve the issue. He put this into practice for my parents and telephoned me to let me know what he had found and what he had done. Excellent customer service from a professional, caring and considerate gentleman.

He is brilliant quick service, really lovely gentleman, no faults at all and will be considering a plan.

This is the first time I used Mr Reacrive, I was a bit reluctant to sign up with new supplier but I am pleased and impressed with all services they provided and handled my request professionally from the start of logging my repair, provided regular update on the parts, and the engineer did the quick fix and replaced the defective parts in 5 minutes, owsome service Mr Reactive. Thank you

T fixed our boiler efficiently and with a smile. Great chat, friendly and radiators/hot water back up and running better than ever. Highly reccomend.

The engineer that attending our residents was very professional. Above all, he was a very caring, polite and a respectful young man from start to finish. The first day he came, he diagnosed the fault without a problem. He then waited a couple of days for the parts to arrive and came back and finished the job off. His energy was very warm throughout the whole process. You don’t meet many young individuals, who provide such a great face to face service in this day and age the way this young man did. God bless him 🙏

Boiler had a leak on a Saturday afternoon, prompt call out appointment and fantastic service. Would recommend.

Great experience, sent a message for a couple of issues, got a prompt call back booking me in within a couple of days. Engineer turned up within the timeslot given and had let me know when he was on way. All the work completed professionally and efficiently and the engineer took his time to explain and show me anything I was querying along the way. Will definitely look to use MrReactive again in the future.

I was in need of re connection to my gas appliance, the company was very polite, very professional with the booking in process. And arrived within the first half an hour of the 4 hour slot, the engineer who came was very polite and friendly. I like the monthly subscription idea also which is very rare to see I’ll def be using this.
Thankyou

Fantastic service, good communication with engineer, happy with this company.

Our insurance company Home tree sent a engineer out as our boiler pressure was going on the red they decided to void my policy due a non related issue. I called a local company and the issue was resolved in matter of minutes, the engineer said the boiler required a service. The boiler is good now and I would highly recommend

Polite young man explained everything that he was doing with the boiler would definitely recommend the house feels a lot warmer happy customer

Arrived on time, fixed the issue with in 20mins, very polite, would highly recommend. 6 stars

Excellent service from Mr T who did the annual boiler service. He was punctual, honest, respectful and he did a thorough job where previous companies had failed to notice a leak in the boiler. I am a very happy customer and will definitely recommend the company.

Judith
They asked if they could come sooner which was great. Mohammad was very helpful. Gave clear information and was very knowledgeable. My repair was done quickly and checked well before he left. Very pleased.