I can’t believe how amazing this experience has been. Great purchase first of all, updates spot on regards post and delivery and then the packaging was the best I’ve seen. It’s rather nerve racking pu... See more
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Review summary
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Reviews shaping this summary
From order to delivery4 days, ordered on a Friday and delivered on Tuesday. Beautifully packaged and secure, and so pleased that I remembered there was someone who sold oddments of China and then find... See more
Company replied
This is my second review thanking Mr Pottery. I very stupidly did not check the postcode on my order which l think FB somehow changed. This resulted in my order not being delivered. I spoke to Mike an... See more
Company replied
I chose Mr Pottery because I liked how the items were graded with what sounded like an honest explanation. This was enhanced by the option of returning and I was prepared to pay more for these featur... See more
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Company details
Written by the company
We are one of the UK's leading china matching and replacement services for discontinued tableware, in china, pottery and stoneware. We deal in all makes of retired china and are specialists in Denby Pottery, Hornsea, Johnson Brothers, Poole Pottery and Royal Doulton of which we carry large stocks. If your tableware has been discontinued, then we can help to find replacements for you. We charge NO SEARCH FEE and NO REGISTRATION FEE. We ship worldwide and are often complimented on our environmentally friendly packaging and speed of shipping, ensuring no breakages door to door, whether you are next door to us in Dorset, UK or thousands of miles away in Abu Dhabi, UAE. So whether you are seeking replacement tea cups for your Adams tea set or dinner plates for your Wedgwood dinner service, check out our website to see if we have your missing pieces in stock, and if we don't, simply register to be notified when we do! We look forward to helping you complete your tableware collection.
Contact info
34 Coventry Close, BH213UP, Wimborne, United Kingdom
- 0800 772 3428
- emailus@mrpottery.co.uk
- mrpottery.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The quality of the item as I expected…
The quality of the item as I expected the only negative problem was the wrong postcode
1 September 2025
Reply from MrPottery
Hello Yvonne. Thank you for your positive review. Regarding your note re the postcode, the system is entirely automated so the postcode used is the one provided to us at the time of the order. You can confirm this by checking your order confirmation email. Please let us know if we can help further. Best regards, The MrPottery Team.
Arrived beautifully wrapped and in…
Arrived beautifully wrapped and in perfect condition
31 August 2025
Reply from MrPottery
Hello Janie. Thank you for your 5* review. Do get in touch if we can help again. Best regards, The MrPottery Team.
Thank you so much
Received the china as promised and perfectly packaged to prevent damage during transit. Great for me to be able to replace items from a set I received as a wedding present 30 years ago. Thank you so much.
23 August 2025
Reply from MrPottery
Hello Jacqui. Thank you very much for your 5* review. That's very kind. Please do let us know if we can help again in the future. Best regards, The MrPottery Team.
Great quality and service
Plate was in perfect condition, very well packaged and fast delivery. Would definitely recommend.
28 August 2025
Reply from MrPottery
Hello Sophie. Thank you for your 5* review and kind feedback. Please get in touch if we can help again. Best regards, The MrPottery Team.
Excellent service
Excellent service. Well packaged item that was delivered safely. Great quality , just as described
25 August 2025
Reply from MrPottery
Hello Judith. Thank you for your 5* review and great feedback. That's most kind. Please get in touch if we can help again in the future. Best regards, The MrPottery Team.
Perfect service
Perfect service, plates in excellent condition coupled with quick delivery and very good packaging. Thank you!
2 September 2025
Unprompted review
Reply from MrPottery
Hello Richard. Thank you for your 5* review. That's very kind. Please get in touch if we can help again in the future. Best regards, The MrPottery Team.
Excellent service
Straightforward shopping experience- I wanted seals for pre owned storage jars and found them really easily. They were delivered earlier than was promised and well packaged. Great service all round, Thank you.
23 August 2025
Reply from MrPottery
Hello Diane. We are delighted we were able to help with your replacement storage jar seals on this occasion. Thank you for your 5* review. Please do let us know if we can help again. Best regards, The MrPottery Team.
Accurate picture
Picture from site and plate received were accurate, very weĺ packed and marked as fragile.
Good service and comunication.
22 August 2025
Reply from MrPottery
Hello David. Thank you for taking the time to give us a 5* review. That's very kind. Please do let us know if we can help again. Best regards, The MrPottery Team.
Easy transaction
Easy transaction
Ordered the goods and received very quickly. Well packed and arrived intact.
23 August 2025
Reply from MrPottery
Hello again. Thank you very much for your 5* review. Please do get in touch if we can help you find any further replacement china. Best regards, The MrPottery Team.
I'd use MrPottery again.
I was delighted to find more pieces of my Old Colony available, and reasonably priced. Delivery was within the anticipated timescale, and the parcel was carefully packed.
15 August 2025
Reply from MrPottery
Hello Linda. Thank you for your 5* review and kind feedback. That's very kind. Please do get in touch if we can help again. Best regards, The MrPottery Team.
Highly recommend Mr Pottery
My item arrived just as described and was delivered quickly. Excellent communication. I'm very happy with my purchase
15 August 2025
Reply from MrPottery
Hello Karen. Thank you for your 5* review. We really appreciate it. Please get in touch if we can help again. Best regards, The MrPottery Team.
First Class
Excellent communication, fast delivery. One item was damaged prior to delivery and a refund was issued immediately. Would definitely use again
27 May 2025
Reply from MrPottery
Hello Gilly. Thank you for your 5* review. That's very kind. Occasionally mistakes happen, but when they do, we will do our best to put them right asap. Please get in touch if we can help further, and thank you again for your understanding. Best regards, The MrPottery Team.
Thank you so much
It’s all been first class I would not hesitate to recommend Mr Pottery to anyone. So a big thank you Mr Pottery.
12 August 2025
Reply from MrPottery
Hello Michelle. Thank you for your 5* review. That's very kind. Please don't hesitate to get in touch if we can help again. Best regards, The MrPottery Team.
All around positive transaction.
7 August 2025
Reply from MrPottery
Hello again. Thank you for your 5* review. We really appreciate it. Do get in touch if we can help again. Best regards, The MrPottery Team.
Well worth the wait.
I left my details on this site a while ago and was surprised and delighted when I was contacted to say that the replacement, original M&S cups and saucers were in stock. I ordered them and they arrived speedily and in excellent condition and I now have a complete set again.
8 August 2025
Reply from MrPottery
Hello Denise. Thank you for taking the time to give is your 5* review with such great feedback. That's very kind. Please let us know if we can help you find any further replacement M&S tableware. Best regards, The MrPottery Team.
Highly recommend MrPottery
The pottery was, as they said, in excellent condition.
It was also very well packed.
I placed the order several weeks ago, when it was not in stock. When it became available I received notification so I could make an order.
Prompt, helpful advice to a couple of queries.
I have used the company before and will not hesitate to use them again.
7 August 2025
Reply from MrPottery
Hello Yvonne. Thank you so much for taking the time to give us a 5* review and such great feedback. We appreciate both the review and your ongoing business. Please do not hesitate to get in touch when we can help again. Best regards, The MrPottery Team.
My plate arrived well packaged and in…
My plate arrived well packaged and in perfect condition.😊
5 August 2025
Reply from MrPottery
Hello again. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Perfect service
The item arrived when it was supposed to, properly packed, and in perfect condition
26 July 2025
Reply from MrPottery
Hello Jennifer. Thank you for your 5* review. and kind feedback. That's very kind. Please let us know if we can help again. Best regards, The MrPottery Team.
Incredible service fantastic packaging…
Incredible service fantastic packaging really happy with product will use again
24 July 2025
Reply from MrPottery
Hello Georgina. Thank you for your 5* review. We really appreciate it. Please get in touch if we can help again. Best regards, The MrPottery Team.
Replacement Denbyware
I received my order in good time, well packaged. It was a pleasure to do business with Mr Pottery. I will recommend to friends. Thank you
20 July 2025
Reply from MrPottery
Hello Anne. Thank you very much for your 5* review and kind feedback. Please get in touch if we can help again. Best regards, The MrPottery Team.
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