This is my second review thanking Mr Pottery. I very stupidly did not check the postcode on my order which l think FB somehow changed. This resulted in my order not being delivered. I spoke to Mike an... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Excellent company to deal with. My latest order has arrived. On time, the cereal bowls are in brilliant condition, well packed as always . Thankyou Mike your service is without fault xxx
Company replied
I chose Mr Pottery because I liked how the items were graded with what sounded like an honest explanation. This was enhanced by the option of returning and I was prepared to pay more for these featur... See more
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From order to delivery4 days, ordered on a Friday and delivered on Tuesday. Beautifully packaged and secure, and so pleased that I remembered there was someone who sold oddments of China and then find... See more
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Company details
Written by the company
We are one of the UK's leading china matching and replacement services for discontinued tableware, in china, pottery and stoneware. We deal in all makes of retired china and are specialists in Denby Pottery, Hornsea, Johnson Brothers, Poole Pottery and Royal Doulton of which we carry large stocks. If your tableware has been discontinued, then we can help to find replacements for you. We charge NO SEARCH FEE and NO REGISTRATION FEE. We ship worldwide and are often complimented on our environmentally friendly packaging and speed of shipping, ensuring no breakages door to door, whether you are next door to us in Dorset, UK or thousands of miles away in Abu Dhabi, UAE. So whether you are seeking replacement tea cups for your Adams tea set or dinner plates for your Wedgwood dinner service, check out our website to see if we have your missing pieces in stock, and if we don't, simply register to be notified when we do! We look forward to helping you complete your tableware collection.
Contact info
34 Coventry Close, BH213UP, Wimborne, United Kingdom
- 0800 772 3428
- emailus@mrpottery.co.uk
- mrpottery.co.uk
4.9
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Discovered missing plates!
Great to find the plates I was looking for here. Excellent service all round. Thank you.
2 April 2026
Reply from MrPottery
Hello Penny. Thank you for your 5* review. That's very kind. We are delighted you were able to find your replacement plates with MrPottery. Please get in touch if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Roy. Thank you for your 5* review and for letting us know your order safely arrived. Please do let us know if we can help again. Best regards, The MrPottery Team.
Replacement cereal bowls
Excellent company to deal with. My latest order has arrived. On time, the cereal bowls are in brilliant condition, well packed as always . Thankyou Mike your service is without fault xxx
14 April 2026
Unprompted review
Reply from MrPottery
Hello Branda. Thank you so much for that glowing review. I am delighted the bowls arrived without delay. As always, do not hesitate to get in touch if we can help again. All the best, Mike, MD, MrPottery.
Arrived in perfect condition...
Very nice teapot in as new condition and very well packed.
29 March 2026
Reply from MrPottery
Hello Mr Mills. Thank you so much for your 5* review. We are delighted we were able to supply your replacement teapot. Please do not hesitate to get in touch if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Philip. Thank you for your 5* review. That's very kind. Please do get in touch if we can help again. Best regards, The MrPottery Team.
Excellent service
Found exactly what we needed and Mr Pottery sent everything out immediately. Very well packed excellent service.
2 April 2026
Reply from MrPottery
Hello Janet. Thank you very much for your 5* review and feedback. We are delighted you found what you need in our china replacements shop. Please get in touch if we can help again. Best regards, The MrPottery Team.
Goods were well described and of…
Goods were well described and of excellent quality. Very well packaged. Delivery a little slower than suggested but it was Easter.
31 March 2026
Reply from MrPottery
Hello Jennifer. Thank you for your 5* review and feedback. We really appreciate it. Please get in touch if we can help again. Best regards, The MrPottery Team.
Accurate with time of delivery
Accurate with time of delivery. Very well wrapped to ensure no breakages would occur. The plates themselves were as described in excellent condition. I highly recommend Mr Pottery
28 March 2026
Reply from MrPottery
Hello again. Thank you very much for your 5* review and kind feedback. Please get in touch if we can help you find any further replacement plates. Best regards, The MrPottery Team.
Pleased with service and delivery
Pleased with service and delivery. Will use this company again
24 March 2026
Reply from MrPottery
Hello Ali. Thank you so much for your 5* review. Don't hesitate to get in touch if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello again. Thank you for your 5* review for our china replacement store. Please do not hesitate to get in touch if we can help again. Best regards, The MrPottery Team.
Parcel packed with exceptional care and…
Parcel packed with exceptional care and product top notch. Thank You Mr Pottery
24 March 2026
Reply from MrPottery
Hello Jon. Thank you for your 5* review and kind feedback. That's very kind. Do get in touch if we can help with any further china replacements. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Victoria. Thank you for your 5* review. That's very kind. Do get in touch if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Kate. Thank you for your 5* review for our china replacements shop. We really appreciate it. Please do let us know if we can help again in the future. Best regards, The MrPottery Team.
First class service perfect replacement coffee cup
First class service . Parcel packed with care . Arrived with no problems . Will definitely use again .
2 March 2026
Reply from MrPottery
Hello again. Thank you so much for your 5* review. That's very kind. Please do not hesitate to get in touch if we can help again in the future. Best regards, The MrPottery Team.
Found exactly what i was looking for to…
Found exactly what i was looking for to complete a crockery set we inherited from my in-laws.
The plates arrived in perfect condition , well wrapped and in a timely manner.
16 February 2026
Reply from MrPottery
Hello again. Thank you for your 5* review for our china matching service. We are delighted you are pleased with your order. Please do let us know if we can help again. Best regards, The MrPottery Team.
Mr Pottery gave a good service when looking for replacements pottery
Excellent service very prompt delivery it was great all round dealing with this company
28 February 2026
Reply from MrPottery
Hello Mrs Baker. Thank you very for your 5* review and kind feedback. Do get in touch if we can help again. Best regards, The MrPottery Team
Great service
Searching for replacement pieces for a vintage dinner service led us to Mr Pottery and I've been so pleased to receive such well packaged and delivered items.
4 March 2026
Reply from MrPottery
Hello Jean. Thank you very much for your 5* review. We really appreciate it. Please get in touch if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Jean. Thank you for your 5* review for our replacement china shop. Please do get in touch if we can help again. Best regards, The MrPottery Team.
Great quality
I broke a friend’s plate that had sentimental value and while I can’t replace it…I found the plate here. They didn’t expect there would be a replacement. Quality was perfect!
2 March 2026
Reply from MrPottery
Hello again. Thank you for your 5* review. That's very kind. We are delighted you were able to replace your friend's broken plate. We certainly don't wish you any more breakages, but please get in touch if we can help again. Best regards, The MrPottery Team.
A great service for Hornsea Pottery and Denby owners
We have had our Hornsea Pottery (Cornrose) for over 40 years. We don't have a lot of it but, what we do have, is in daily use. When our gravy/sauce jug got broken recently, we thought that was that. I went online to see if any was available and your website popped up! You had a jug in stock so I placed my order and it arrived this week. Ordering was easy and straightforward. It's reassuring to know that we can replace pottery that is no longer made. We also have a Denby dinner service so, if anything happens with any of the pieces, it's great to know we can get replacements.
Thank you for a brilliant service!
26 February 2026
Reply from MrPottery
Hello Gillain. Thank you so much for taking the time to write such a lovely review. That's very kind. We are delighted we could help with your replacement gravy jug. Please do not hesitate to get in touch if we can help with any Hornsea or Denby replacements in the future. Best regards, The MrPottery Team.
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