Mr & Mrs ClarkeReviews 

263
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our agent,Lisa Valentine, has been absolutely brilliant during the whole process. She went above and beyond what would normally be expected i.e like having viewings occasionally on Sundays, when it s... See more

Rated 1 out of 5 stars

After the sale completed, communication became very difficult. My repeated messages about the for sale sign still being on the property were ignored and it was never picked up. Failed on expectations... See more

Rated 5 out of 5 stars

We recently purchased a property from Mr & Mrs Clarke. Mike guided us in a professional but friendly approachable manor. He was always responsive with clear and prompt communication throughout the wh... See more

Rated 5 out of 5 stars

Mike has been absolutely amazing right from the beginning of the process of selling our late mother's property. Nothing was too much trouble and he was available 24/7 (or seemed to be) including weeke... See more

Company details

  1. Real Estate Agents

Information provided by various external sources

Mr and Mrs Clarke is an estate agency like no other, an estate agency with a purpose. Our mission is to help everyone find a place to call home.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(263)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beth was fantastic from start to finish

Beth was really helpful and always easy and accessible to contact as and when needed. She managed to push the chain through really quickly and always kept us up to date with any changes from either side. She also had great communication with both solicitors and let us know as soon as any information became available.

Thanks for all your help Beth!

21 August 2022
Unprompted review
Rated 5 out of 5 stars

Mike was very helpful and patient when…

Mike was very helpful and patient when we were looking for tenants to our first investment property. He definitely has got the knowledge and experience, and we felt confident to rely on his suggestions. Higly recommend to anyone who needs decent agent!

18 August 2022
Unprompted review
Rated 5 out of 5 stars

Don’t even look elsewhere- Mike is the best!

I honestly don’t know what we would have done without Mike over the last few months. From start to finish he has been personable, kind, professional and organised (which always gets a double tick!). A lot of things needed chasing for the property we were purchasing, Mike was always on the case even late at night, and over the weekends, he has literally bent over backwards for us to make the process as smooth as possible. I’ve recommended Mike to everyone I know! Thank you! 🥂

18 August 2022
Unprompted review
Rated 5 out of 5 stars

All around amazing

Mike has been a pleasure to do business with. He has always communicated honestly and quickly. The transaction has been smooth and Mike has gone above and beyond to ensure it. Highly recommend!

17 August 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Grace!

We recently purchased our new house through Mr & Mrs Clarke, a fantastic experience from our first viewing to post completion. Grace was fantastic, nothing was too much trouble. She was super responsive and answered all of my questions quickly and authoritatively. Great experience from the start. I can not recommend more highly.

7 August 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Beth Shaw x

Once we had decided to sell our house, we knew straight away who we wanted to use. Having watched Beths videos online, we fell in love with her style and attention to detail and her social media presence was striking. Beth visited us and worked with us every step of the way. She has been on the end of the phone when we have needed her and nothing has been to much trouble for her. I want to thank Beth for everything as we creep towards our completion date and I would highly recommend getting in touch if you are thinking of selling. Thank you Beth Shaw! X

6 August 2022
Unprompted review
Rated 1 out of 5 stars

I sent an email enquiry about a…

I sent an email enquiry about a property and over 24 hours later have not even had the courtesy of a reply!

2 August 2022
Unprompted review
Mr & Mrs Clarke logo

Reply from Mr & Mrs Clarke

Hi David. I can’t see your email in any of our inboxes. Please email contact@mrandmrsclarke.com and we will jump on it immediately.

There is also a phone line that has a bunch of options to will either get you straight through to our reception or directly to our Agents mobile phone, so if you are very keen to get through to us, you can always go old school and pick up the phone… it would be more efficient that going to a review site 😳

Sometimes are Agents are super busy or they may be off for the a couple of days, so can’t reply to an email immediately. But our Agents always reply to messages and they make sure customers and clients are assisted with their enquiries.

Mr and Mrs Clarke

Rated 5 out of 5 stars

Beth was superb from start to finish

Beth was superb from start to finish. Her communication with us and the whole chain was first-rate. Her ‘Can-do’ attitude and ability to make things happen quickly should be highly commended. She listened to our concerns and addressed them quickly. I would strongly recommend her to anyone. Thanks Beth, you’re a star!

28 July 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Would thoroughly recommend. Their communication is excellent from start to finish with a concierge service which made the whole process flawless!

27 July 2022
Unprompted review
Rated 5 out of 5 stars

From the start of the house sale…

From the start of the house sale process to the completion Kara has been wonderful. Our home lent itself to the photography used by Mr & Mrs Clarke and it resulted in a very happy new owner.

21 June 2022
Unprompted review
Rated 5 out of 5 stars

Undertaking this whole process was made…

Undertaking this whole process was made so easy with Paul and the team. Started with the best photos I’ve ever seen of our house we nearly changed our minds! Followed up by a buyer found in 2 viewings days we had and then after it fell out Beth came to the rescue and found us another buyer in less than 3 days and although I can’t say my buyers been easy she has been a star ⭐️ every step managed brilliantly, the extra mile achieved and exceeded and even at the last hurdle of exchange Beth has been in comms whether it’s evening or weekend when urgent bits have arisen. After local estate agents pricing it quite clearly to sell quick the team got 145k over what we’d been told by the locals and so we are delighted to recommend them 100% and I’d go as far to say you don’t need an estate agent on your doorstep in the modern world, go for one with your best interest and the best price win mind as well as a service that has been amazing (if I could add a gif onto this, it would be the one where Obama drops the mic….

15 June 2022
Unprompted review
Rated 5 out of 5 stars

Forget the rest Mike IS the BEST!!!

Where to begin? If you are ever considering selling your home , don’t waste your time with other agents - go straight to Mr and Mrs Clarke. Mike has gone above and beyond to secure a sale for us. From start to finish there is only one word that could describe this level of service throughout one of the most stressful times!

AMAZING!

24 May 2022
Unprompted review
Rated 5 out of 5 stars

5 star attention to detail

Met Mike from Mr and Mrs Clarke a few weeks ago when we asked him to value our property. Mike changed my perception of estate agents for good as it was like a breath of fresh air. There was a real difference to the service offer by MIke compared to the other agents we had out. It was no competition in the end of who to choose to sell our home. He took time to understand every inch of the property, the features, the work that had been completed, highlighting key selling points that would really make a property description shine. He also knows lots about the local area, the pubs, schools, restaurants, cafes and shops which all helps to sell our home. Looking forward to selling our home with Mr and Mrs Clarke.

16 May 2022
Unprompted review
Rated 5 out of 5 stars

How estate agency should be done!

How estate agency should be done! Couldn't have asked for anymore, Ben was incredible from start to finish and worth every single penny. He knew how to showcase the house, sell its features and provide a personal experience that just isn't available for the high street.

13 May 2022
Unprompted review
Rated 5 out of 5 stars

Five stars from us

A discerningly different estate agent. Yes, that's correct. From the first consultation through all the trials, tribulations and vagaries of selling a non traditional build bungalow Mike was realistic, honest and completely supportive. Always available to provide advice and guidance to us even when in another part of the world, and when we encountered issues Mike was there to get us out of the fix. Would we use his services again, for sure. Would we recommend him, a resounding yes.

13 April 2022
Unprompted review
Mr & Mrs Clarke logo

Reply from Mr & Mrs Clarke

Thanks for taking the time to give Mike a big shout out. He is an incredible human who cares deeply for his clients. He is five star +

Rated 5 out of 5 stars

Excellent from start to finish! 👏🏻

As first time buyers, the market was a very daunting place and we had been struggling to even book viewings let alone have the opportunity to put in an offer! We were lucky enough to find Mike from Mr and Mrs Clarke who was an absolute dream from start to finish. He was genuine, flexible and always at hand had we got any queries. Mike always went above and beyond and made the process of buying our first home together a truly enjoyable experience. We would without hesitation use Mr & Mrs Clarke again should future sale/purchase occur. Thanks a million Mike!

11 April 2022
Unprompted review
Mr & Mrs Clarke logo

Reply from Mr & Mrs Clarke

"genuine, flexible and always at hand..." Oh Mike, we love you.

Rated 5 out of 5 stars

House Sale

Would recommend using Mike. He had to deal with a couple of interesting bidders who lead us up the garden path at the start of the sale process. His marketing was excellent and the use of professional photos enhanced the selling. Once purchase had been agreed he went over and above what other agents would do. He met builders and surveyors at the house. He has a good list of contacts for house clearance and removal services.

7 April 2022
Unprompted review
Mr & Mrs Clarke logo

Reply from Mr & Mrs Clarke

"Interesting bidders"! Mike is good at spotting dodgy buyers and will always make sure his clients get the best. Thanks for the review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look