Our underfloor heating decided to stop working just in time for the recent -7° temperatures. Original installer ghosted me but John at MPHG arranged to come out to see us within 2 working days. It too... See more
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See what reviewers are saying
The engineer of MPHG was the first person that really got to the bottom of our problem and made progress solving it. It concerned a part of our house where the underfloor heating never worked since w... See more
MPHG were brilliant. They undertook a full survey of my underfloor heating system at main house and bungalow and installed parts as required. This was first service of UFH system for 10 years; not alw... See more
Company replied
Recommended by neighbours. Very professional and friendly and made us aware of how the combi boiler actually works and the best settings to keep it on for economy and productivity. John also set up ou... See more
Company replied
Company details
Written by the company
Specialist in installation and servicing of wet underfloor heating systems and their associated control systems. Servicing of gas boilers and unvented cylinders. Balancing of heating systems. Thermal surveys of property with the view of saving energy.
Contact info
6 Pinefields Close, RG45 7PE, Crowthorne, United Kingdom
- 01344 535500
- info@mphg.co.uk
- mphg.co.uk
4.9
Excellent
100 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
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MPHG Limited - excellent service
MPHG Limited have been to our house twice now, the first time to assesss our underfloor heating system and the second to carry out the maintenance needed. On both occasions, the engineer has been punctual, friendly, extremely efficent and given us excellent advice about how to maximise the efficiency of our system.
2 February 2023
Unprompted review
Reply from MPHG Limited
Hi Jane,
Thank you for taking the time to leave us such a positive review. We are really glad that we were able to solve the issues you were having with your underfloor system and that you were pleased with our overall service. You know where we are if you need us again in the future!
Kind regards
MPHG
Water Tank Replacement
2nd time we have used this company and as good as the 1st. Very reliable, conscientious and reasonable. Many thanks for helping us out!
25 January 2023
Unprompted review
Reply from MPHG Limited
Hi Mel,
Thank you for leaving us a further review. We are glad that we've been able to help sort your plumbing and heating issues for you and are here if you need us again.
Kind regards
MPHG
A very skilled technician & very…
A very skilled technician & very supportive.
19 January 2023
Unprompted review
Reply from MPHG Limited
Hi Maria,
Thank you for taking the time to leave us a review and we are delighted that you were pleased with our service. We look forward to working with you again in the future.
Kind regards
MPHG
Underfloor heating issues
Finally we found someone who really knew what they were doing and very well equipped. We have a quite complicated underfloor heating system. The zones were not working properly (some too hot and some didn’t warm up at all) and John understood immediately what needed doing. We also had our boiler serviced. John showed us with the heat camera exactly where our underfloor pipes were running and he could check heat was unevenly distributed. We definitely will be using John for any future maintenance or problems as it was quite hard to find someone with his level of experience. He is also a very nice guy and explains things along the way. Will definitely recommend to my friends with underfloor heating as I know it is not easy to find someone.
10 January 2023
Unprompted review
Reply from MPHG Limited
Hi Beate,
Thank you so much for taking the time to leave such a lovely review. We are glad that we were able to help and get to the bottom of the issues you were having. We look forward to working with you again in the Spring.
Kind regards
MPHG
Great service and a very professional…
Great service and a very professional and informative approach. I John did a very thorough job and addressed all the issues with our underfloor heating. He even came to check all was good the following day. The house is lovely and warm for the first time in several weeks. We couldn’t be happier. Thank you.
11 January 2023
Unprompted review
Reply from MPHG Limited
Hi Sarah,
Thank you so much for leaving us a review - we are so glad that we were able to resolve your underfloor heating issues and delighted that you are now warm and cosy. We hope you don't have any more issues but if you do, you know where we are!
Kind regards
MPHG
Super responsive!
Super responsive, great communication and follow up, really polite and fixed the issue no problems at all!
19 December 2022
Unprompted review
Reply from MPHG Limited
Hi Aaron,
Thank you for taking the time to complete a review for us - we really appreciate it and are glad that you were pleased with our service and more importantly that we managed to resolve your underfloor heating issue for you. Have a great Christmas!
Kind regards
MPHG
Fixed our underfloor heating!
Our underfloor heating decided to stop working just in time for the recent -7° temperatures. Original installer ghosted me but John at MPHG arranged to come out to see us within 2 working days. It took him just over an hour to diagnose and fix the fault (burnt out motor on a switch, which John replaced). Thankfully, as it wasn't a major issue it didn't cost the earth either! No hesitation in recommending MPHG for resolving plumbing and heating issues. Thanks for your assistance John!
13 December 2022
Unprompted review
Reply from MPHG Limited
Hi Rich,
Thank you for taking the time to leave us such a positive review. We are glad we were able to resolve your underfloor heating issues for you and would be pleased to help again in the future if you need us.
Kind regards
MPHG
Very thorough...
John was very thorough in examining all parts of the heating system - also very patient in explaining how everything worked for my benefit!
13 December 2022
Unprompted review
Reply from MPHG Limited
Thank you for taking the time out to leave us a review and we were glad that we could help sort out your heating system. We look forward to working with you again if you ever need our services in the future.
Kind regards
MPHG
Thumbs up, would recommend
John replaced the magnetic filter on our heating system, and serviced the unvented system. Work was quick and tidy.
17 October 2022
Unprompted review
Reply from MPHG Limited
Thank you Catherine for taking the time to leave us a review and we are glad that you were pleased with our service. We look forward to working with you again in the future should you need us.
Kind regards
MPHG
Very informative and helpful
12 September 2022
Unprompted review
Reply from MPHG Limited
Thank you Jack for taking the time to complete a review for us. We hope to work with you further on your underfloor heating. Kind regards MPHG
MPHG are wall way on time and extremely…
MPHG are wall way on time and extremely polite they alway explain what they are doing, if there is an issue/ additional work it’s explained and costs are agreed.
The best Plummer we have had and will continue to use and recommend.
Regards
Mike Penrose (Hook)
8 August 2022
Unprompted review
Reply from MPHG Limited
Thank you Mike for such a lovely review. We are delighted that you remain happy with our work and that we are the best plumber you've had! We look forward to working with you again soon.
Kind regards MPHG
MPHG were professional,friendly and…
MPHG were professional,friendly and carried out the work on time to my satisfaction
6 July 2022
Unprompted review
Reply from MPHG Limited
Thank you Myles for taking the time to leave us a review. We are glad that we were able to resolve your underfloor heating issue and replace the manifold to your satisfaction and we look forward to working with you again, should the need arise.
Kind regards
MPHG
Great service
Great service. Felt fully informed & confident in the work completed
20 May 2022
Unprompted review
Reply from MPHG Limited
Dear SJW,
Thank you for taking the time to leave us a review. We are glad that you were pleased with the work that we carried out for you and look forward to working with you again.
Kind regards
MPHG
All’s well in Camberley
I am hoping that by marking the far right star I am indicating that I received a Five-Star service; I was extremely happy with the service.
12 May 2022
Unprompted review
Reply from MPHG Limited
Hi Graham,
Thank you for rating us 5 stars, we are really pleased that you were happy with the plumbing service that we have provided. We look forward to working with you again in the future.
Kind regards
MPHG
MPHG are professional and knowledgeable
Professional and knowledgeable the MPHG team have been great to work with. They installed and serviced our Quettle over the last few years and were not phased by something new. Friendly and approachable they get the job done with no fuss and at a good price too.
27 April 2022
Unprompted review
Reply from MPHG Limited
Thank you Debbie for taking the time to do a review. We are glad to be able to help and appreciate your feedback. Kind regards MPHG
Thank you for the excellent and honest…
Thank you for the excellent and honest service, will recommend MPHG to everyone in the future..
John is polite, helpful and responsible person.
5 April 2022
Unprompted review
Reply from MPHG Limited
Hi Vancho,
Thank you for taking the time to leave us a review and were are delighted that you were pleased with our service. Thank you also for recommending us to others - virtually all of our work comes from recommendations so we really appreciate it.
Kind regards
MPHG
A Heath Robinson experience…
Our underfloor heating was very unsatisfactory and erratic and when John looked at it he was not surprised! He had never seen an installation like it. He advised that we needed a new manifold which he fitted most professionally, and the system now works perfectly.
1 April 2022
Unprompted review
Reply from MPHG Limited
Hi Paul,
Thank you for taking the time to leave a review. John was indeed surprised when he looked at the existing manifold and set up for your underfloor heating! We are glad that you are pleased with the new manifold and that it is working well for you. Hopefully you won't need us again but you know where we are if you do.
Kind regards, MPHG
Local company that knows something about Under Floor Heating
This is the second time of using this company, They returned as promised on the appointed date, completing the work as agreed. The company representative was very friendly and professional throughout the visit. My days of looking for a company who know and can maintenance/Repairs on Under Floor heating are over. I highly recommend this company
7 February 2022
Unprompted review
Reply from MPHG Limited
Thank you Richard for taking the time to review the recent work that we carried out for you on your underfloor heating. We were glad to be able to resolve the issues that you were having and are delighted that you were pleased with our service. Hopefully you won't need us again for a while, but if you do, we are happy to help.
Kind regards
MPHG
I can highly recommend MPHG
I can highly recommend MPHG, they are competent, friendly and very reliable. We have used John and his team a few times, for annual maintenance as well as faults, and the response time has always been excellent, and the jobs were completed professionally, on time and within budget.
10 January 2022
Unprompted review
Reply from MPHG Limited
Hi Kat,
Thank you for taking the time to leave such a positive review. We are delighted that you are pleased with the service we have provided to you and look forward to working with you again in the future.
Kind regards
MPHG
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