Our underfloor heating decided to stop working just in time for the recent -7° temperatures. Original installer ghosted me but John at MPHG arranged to come out to see us within 2 working days. It too... See more
Company replied
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See what reviewers are saying
The engineer of MPHG was the first person that really got to the bottom of our problem and made progress solving it. It concerned a part of our house where the underfloor heating never worked since w... See more
MPHG were brilliant. They undertook a full survey of my underfloor heating system at main house and bungalow and installed parts as required. This was first service of UFH system for 10 years; not alw... See more
Company replied
Recommended by neighbours. Very professional and friendly and made us aware of how the combi boiler actually works and the best settings to keep it on for economy and productivity. John also set up ou... See more
Company replied
Company details
Written by the company
Specialist in installation and servicing of wet underfloor heating systems and their associated control systems. Servicing of gas boilers and unvented cylinders. Balancing of heating systems. Thermal surveys of property with the view of saving energy.
Contact info
6 Pinefields Close, RG45 7PE, Crowthorne, United Kingdom
- 01344 535500
- info@mphg.co.uk
- mphg.co.uk
4.9
Excellent
100 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thoroughly Recommended
Prompt. Efficient. Professional. Expert.
Highly Recommend!
12 January 2024
Unprompted review
Reply from MPHG Limited
Hi,
Thank you so much for leaving us such a lovely review. We are glad you are pleased with our service and that you would recommend us to others. We are here if you need us again!
Kind regards
MPHG
Really professional service
Really professional service, went out of their way to phone the original suppliers of our underfloor heating from 12 years ago which now, understandably needs some parts upgrading, solved the problem and now is all fixed and working beautifully. Thanks very much. Would definitely recommend. (Also minor point but i really like the detailed invoices showing broken down costs so you know exactly what you’re paying for)
20 December 2023
Unprompted review
Reply from MPHG Limited
Hi Alaine,
Thank you for taking the time to leave us such a lovely review. We were pleased to be able to resolve your underfloor heating issues for you and glad that it is all now working effectively. Thank you for the comment about the invoices too - we are glad that you found it helpful. Hopefully, you won't need us for some time to come but if you do, we'd be delighted to help you again.
Kind regards
MPHG
Reply from MPHG Limited
Hi Keri,
Thank you for taking the time to leave us a review. We are so glad that you were pleased with our overall service and that your underfloor heating is now working satisfactorily. Thank you for booking your boiler service with us too and we look forward to seeing you in the New Year.
Kind regards
MPHG
First-rate, reliable underfloor heating and plumbing
John and his team offer first-rate, reliable service, including on complex underfloor heating replacement and repairs, backed by an efficient and responsive office team.
19 November 2023
Unprompted review
Reply from MPHG Limited
Thank you Alan for leaving us such a positive review. We are glad we have been able to help to sort your underfloor heating issues and look forward to working with you again, should we be required.
Kind regards
MPHG
Excellent professional service received.
16 November 2023
Unprompted review
Reply from MPHG Limited
Hi Danny,
Thank you for taking the time to leave us a review and for your prompt payment too. Happy to be of service and look forward to working with you again should the need arise.
Kind regards
MPHG
Prompt, professional and reasonably priced.
John messaged before his arrival and came promptly.He removed our old leaky kitchen taps and fitted our new ones. Good job done, trustworthy and professional.
6 November 2023
Unprompted review
Reply from MPHG Limited
Hi Phil,
Thank you for taking the time to leave us a review. We are glad that you were pleased with our service and look forward to assisting again, should the need arise.
Kind regards
MPHG
VERY VERY HAPPY TO RECOMMEND THIS…
VERY VERY HAPPY TO RECOMMEND THIS COMPANY SOR ANY CENTRAL HEATING PROBLEMS. VERY FAST SERVICE BY AN EXTREMELY PLEASANT YOUNG MAN.
19 October 2023
Unprompted review
Reply from MPHG Limited
Thank you very much for taking the time to leave us a review. We are really glad that you were happy with our service and would recommend us. We look forward to working with you again should you need us.
Kind regards
MPHG
Amazing service
Amazing service. The MPHG team has fixed the issue in the first attempt. Definitely will recommend him.
18 October 2023
Unprompted review
Reply from MPHG Limited
Thank you Nargiza for leaving us such a lovely review. We are delighted that you were pleased with our service and that we were able to fix your underfloor heating issue for you. We look forward to working with you again, should the need arise.
Kind regards
MPHG
Professional and knowledgeable
John was professional and knowledgeable. He explained the problem clearly and kept me involved with the plan to rectify it. The company is responsive and easy to work with. I would not hesitate to work with them again.
10 October 2023
Unprompted review
Reply from MPHG Limited
Hi Justin,
Thank you for taking the time to leave us a review and we are pleased that you were happy with the work we did for you and the overall service we provide. We'll see you soon for the follow up servicing work.
Kind regards
MPHG
Replacement of old radiator
Very helpful and knowledgeable workmanship
28 September 2023
Unprompted review
Reply from MPHG Limited
Thank you Elizabeth for taking the time to leave us a review. We are glad that you were pleased with our service and look forward to working with you again.
Kind regards
MPHG
John arrived when promised
John arrived when promised, carried out service quickly and efficiently and left everything clean and tidy.
20 September 2023
Unprompted review
Reply from MPHG Limited
Thank you Jeff for taking the time to leave us a review. We are glad that you were pleased with your service and look forward to working with you again in the future.
Kind regards
MPHG
MPHG were brilliant
MPHG were brilliant. They undertook a full survey of my underfloor heating system at main house and bungalow and installed parts as required. This was first service of UFH system for 10 years; not always easy to understand; and some parts hard to source but done. Their engineer was excellent. I would gladly recommend MPHG to others. They were also very good value.
21 September 2023
Unprompted review
Reply from MPHG Limited
Hi Andrew,
Thank you for taking the time to leave us such a great review. We are glad that we were able to get your underfloor heating working properly again for you. We look forward to working with you again.
Kind regards
MPHG
Friendly and professional plumber
A neighbour recommended MPHG to us and now I know why. John is a very friendly and professional plumber who did a great job for us. Highly recommended.
21 June 2023
Unprompted review
Reply from MPHG Limited
Thank you Nigel for taking the time to leave us a review. We are delighted that you were pleased with our service and look forward to working with you again, should the need arise in the future.
Kind regards
MPHG
John was polite
John was polite, explained what he was doing and thoroughly checked out everything.
22 June 2023
Unprompted review
Reply from MPHG Limited
Thank you Michael for taking the time to leave us a review. We are glad that you were pleased with our service and look forward to working with you again, should the need arise in the future.
Kind regards
MPHG
Great service again
Great service again. Arrived promptly, completed all work (replacement radiator valves) efficiently and professionally, friendly and highly competent. Happy to recommend to others.
15 June 2023
Unprompted review
Reply from MPHG Limited
Thank you so much for taking the time to complete a further review. We are delighted that you were pleased with our service and look forward to working with you again, should you need us.
Kind regards
MPHG
Excellent company…
Very pleased with the work carried out very professional and pleasing
I would definitely recommend this company to all my friends and anyone in need of underfloor heating expertise
8 June 2023
Unprompted review
Reply from MPHG Limited
Thank you Graham for taking the time to complete a review. We are glad that you were pleased with our service and underfloor heating knowledge and look forward to working with you again, should you need us.
Kind regards
MPHG
5 star service from MPHG
I found MPHG after reading google reviews for underfloor heating. We just had extension done and our builder installed the underfloor heating but we needed someone expert to do the commissioning. I am so glad I found MPHG. John came to assess the job to give an estimate for commissioning the heating and fitting new gas hob in our new kitchen. I was pleased with his quote and went ahead. John accomodate us to the job in 2 visits so we can have gas hob working. He installed the gas hob and did the necessary gas pipe work and got that running.
Second visit he came to commison the heating. Did all necessary pipe work and got the U/F heating running. He then contact me to say he need to visit again to do the final checks. He fixed the little issue which was caused intially when the heating was installed.( not by him)
I would say all through this John was very calm and professional and he definitely know his trade. I am delighted we found him and would definitely will recommend MPHG to family and freinds.
Many thanks John really appreciated the great work done by you and you will be our go to man from now on.
Nirmal Virdi
23 May 2023
Unprompted review
Reply from MPHG Limited
Hi Nirmal,
Thank you so much for taking the time to leave such a comprehensive and positive review. We are delighted that we were able to complete the work to your satisfaction and that you feel able to recommend us to family and friends. We look forward to working with you again.
Kind regards
MPHG
It's always a pleasure to have MPHG fix…
It's always a pleasure to have MPHG fix my plumbing
3 April 2023
Unprompted review
Reply from MPHG Limited
Thank you for taking the time out to leave us a review and it is always a pleasure to fix your plumbing! Glad that we were able to get that sorted for you. We look forward to working with you again.
Kind regards
MPHG
Respectful
Experienced professional, with respect and care for my property.
Friendly and happy to help, and delivered quality work.
29 March 2023
Unprompted review
Reply from MPHG Limited
Thank you Dennis for taking the time to leave us a review. We are glad that you had a positive experience and look forward to helping you again in the future should you need our services.
Kind regards
MPHG
Excellent service
The Heating Engineer, John, arrived on time and was very friendly. We discussed the problem and he set to work and solved it by fitting a new timer. He took care to explain to me how the new timer worked and will send me an instruction leaflet. He cleared up after the work and was very professional. Thank you.
14 March 2023
Unprompted review
Reply from MPHG Limited
Hi,
Thank you for taking the time to complete a review for us and we are delighted that you were pleased with our work. We are glad we were able to assist and look forward to working with you again should the need arise.
Kind regards
MPHG
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