MOYOU Reviews 

377
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, ease of application, and impressive durability, often lasting two to three weeks or more. Many users highlight the wide range of designs and colors available, noting that the products help their natural nails grow stronger and healthier. Reviewers frequently commend the exceptional customer service, describing the team as helpful, quick to resolve issues, and efficient in sending replacements or offering advice. However, some customers also noted occasional inconsistencies with product durability, experiencing issues like lifting or shorter wear time than expected. A few other people also felt that customer service was unhelpful or unresponsive in certain situations, with some reporting rude interactions or no follow-up.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the ease of application, durability,... See more

Quality

People report positive experiences with quality, with many reviewers praising the durability and appearance... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the team for being helpful,... See more

User experience

Clients share positive opinions on user experience, highlighting that products like gel strips and press-on... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the speed... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Started using these pre cured nails after retirement as more economical than having my nails done at beauticians. Although my nails are more brittle now on removal, they have grown to a nice length. I... See more

Company replied

Rated 4 out of 5 stars

I love MoYou’s new non UV gel nail strips, they are pretty easy to apply, they do take a bit more time than it says, but still much easier than doing a normal gel manicure. And they lasted really well... See more

Company replied

Rated 5 out of 5 stars

I love, love, love MoYou gel strips. I used to spend a fortune on getting my nails done but since I’ve discovered MoYou, no more! I was never any good at doing my own nails, they always looked like... See more

Company replied

Rated 5 out of 5 stars

A set of semi cured nails I purchased were not their usual thickness which meant they didn’t stick to my nails as they were too rigid. The customer service team could not have been more helpful and so... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

GEL STRIPS💅 Last For 2 WEEKS With no Nail Damage👌 Vegan & Cruelty Free🐼 Free UK Shipping✈️ New Release EVERY Friday! Use #moyoulondon to be featured 👀


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

377 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(377)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best nail experience I have ever had

I have severe eczema and skin issues and because of the amount of moisturiser and skin treatments I have to use no matter what type of nail kit I have used have never lasted for more than a few days. Dip, builder gel, gel polish, normal nail polish, acrylic etc have all lifted chipped or simply not adhered properly to my nail. These gel nail strips have all lasted over a week after application and have allowed me to grow my natural nails.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

A very pleasant surprise

A very pleasant surprise - quality is much better than alternative products I tried. “Lovely results that actually last and the only product I’ve come across that not only left my nails in good condition but allowed them to recover from damage

24 April 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend

So I thought i would give these a try as all other nails I try just come off working days, whether they have been done by a professional or I have tried at home gel kits. My nails are also ruined after they come off. I tried the press on nails from this company, not too expensive so why not. I am very impressed they have been on for a week now with no signs of coming off and I have not been gentle with them! I've been digging in the garden, washing my car, opening drink cans. These press on nails have been through a lot in a week. I really am impressed they are still on. I wpuld really recommend these for people that also find it had for anything to stay on their nails!!

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Love them!

I've been using MoYou gel nail strips for a while now. They really are so quick and easy to apply and remove. On average a set lasts me between 2 and 3 weeks. Much less damaging to nails than other options, and lots of designs to choose from. I love them

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

I bought these as I was sick of my own nails getting ruined by salons, and looking for a more affordable way to get nice nails. Wow these are amazing! I had my first set on for 2 weeks & could have gone longer but I wanted a change- I done gardening, CrossFit, gym, cleaning, dishes and they didn’t budge! Removing them was simple and quick & my nails are perfect 👌🏽 follow the instructions carefully and you can’t go wrong

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

Very happy with the speedy delivery of my nail selections and the uv pen and the travel bag. Found the nails very easy to apply, trim down the length, curing the nails and then filing them into shape. The nails lasted two weeks before they started to lift slightly and they still looked good. When removing them it was very easy to do with no damage to my own nails.

29 March 2025
Unprompted review
Rated 5 out of 5 stars

Great nails

Easy to follow tutorials on how to apply gel strips, which is really as easy as it looks. Lasted just over 2 weeks. Easy to remove and my nails look much healthier and ready to reapply the next amazing colour.
Quick postage service which is great.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

I love my MoYou subscription

I love my MoYou subscription. Its really easy to set up and there's tonnes of choice for every mood and occasion.

It's such great value for money and the gels are really high quality and last at least 3 weeks. They're super easy to apply and even easier to take off with no damage whatsoever to my nails.

I am always complemented on my nails and I love getting to choose new styles every month.

I recommend to anyone!

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Extremely good customer service…

Extremely good customer service ,quickly and easily resolved my problem of me not ordering my free UV lamp with my nails .
As to the product, I’m a convert ! I’m trying to grow my nails but suffering all the time with breakages . These nails have protected my own nails and are long lasting too. I took my time to follow the instructions and have been rewarded with my nails lasting really well .

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Great

The strips are really easy to use and adjust, I have had the same set on for more than a week and feel like they are keeping my natural nails protected from breakage as I am a really clumsy person.
So far the strips haven't lost their shine or colour at all which makes me really happy.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Hands & Toes

This is my second purchsse from MOYOU and have been very happy with both .Purchased 1 for nails and 1 for my toes,they are so easy to do ,lots of variety in colours and designs and they don,t damadge your own nails .

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Great product if you follow the instructions.

I’ve been using Moyou nails for a year now, and for me they are perfect. Easy to apply, and if you follow the instructions to the letter, they remain in place for 2 to 3 weeks.
The small UV lamp is perfect for travel and allows me to change my design whilst on holiday. I’m really pleased with them and am happy to recommend.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

These nails have changed my life

These nails have changed my life, they are soooo good and stay on for 2 to three weeks at a time! Highly recommend and also really worth the price! 🙌🥰

23 March 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hello,

Thank you so much for your enthusiastic feedback! We're thrilled to hear that our gel nail strips have made such a positive impact on your nail care routine. It's wonderful to know they last for 2 to 3 weeks and that you find them worth the price. If you have any questions or need further assistance, please feel free to ask.


Best wishes,
Julie

Rated 2 out of 5 stars

Wouldn’t recommend or buy again

Not great for the price. They come up at the edges early after application. I don’t think there’s enough adhesive on the nails and the sizing doesn’t suit everyone’s hands. All disappointing for the price.

4 March 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hi there,

I'm sorry to hear that you're not satisfied with your experience. We strive to provide high-quality products and it's disappointing to know they didn't meet your expectations. Your feedback is important to us. You are welcome to send us a DM or email for assistance.


Best regards,
Julie

Rated 5 out of 5 stars

Absolutely love! Highly recommend.

First time ordering, and so pleased! The order arrived well packaged, within two days of ordering. The nails were so easy to put on and fit my nails perfectly despite me having small hands (great range of sizes). I love the fact the kit came with clear instructions and helpful tools. It’s coming up to two weeks since I put the nails on, continued doing my normal activities and they are still stuck on. The nails are simple and pretty french tips in light but glow in the dark. The nails actually glow, even from being in any light for a few seconds. Definitely my favourite purchase in a long time and I have already placed another order. Highly recommend if you want a cheaper, easier alternative to getting your nails done or if you want to stop biting your nails like me.

11 March 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hey,

Thank you so much for sharing your positive experience with our gel nail strips! We're thrilled to hear that you found them easy to apply and that they fit your nails perfectly. It's great to know that the glow-in-the-dark feature added an extra touch of fun to your nails. We appreciate your recommendation and are delighted that you've already placed another order. If you have any questions or need further assistance, please feel free to let us know. We're here to help!


Warm regards,
Julie

Rated 5 out of 5 stars

The delivery was quick and all items I…

The delivery was quick and all items I ordered arrived on time. I've used gel polish on my own nails for a long time, struggling somewhat when using my none dominant hand. I thought I'd give semi-cured gel strips a go, and wow, I am genuinely happy that I did. MOYOU have so many different designs to choose from too, something for everyone. I bought 3 different designs, and a design for my toe nails, making me qualify for a FREE mini UV/LED lamp. I haven't used it yet, but it's a very attractive metallic blue. I know that I will definitely buy regularly from MOYOU as gel strips have made my manicure so much easier.

19 February 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hello,

Thank you for sharing your experience with our gel strips! We're thrilled to hear that you're enjoying the ease and variety of our designs. It sounds like the semi-cured gel strips have made your manicure process much simpler, especially with the added bonus of a free mini UV/LED lamp. If you have any questions or need further assistance, please let us know if you would like to speak to a human for more help.


Best regards,
Julie

Rated 5 out of 5 stars

Easy to use and last

I bought three packs, the first pack I didn’t quite get right but the second was so good. I’ve had lots of compliments about them. Will be ordering more. So much choice. They are strong enough to do housework and bathing

12 March 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hello Jodie,

Thank you so much for sharing your experience with our products! We're thrilled to hear that you received compliments and found them strong enough for daily activities. If you have any questions or need further assistance, please let me know. I'm here to help!


Best wishes,
Julie

Rated 5 out of 5 stars

Love these nails!

These nails are really easy to apply and remove! My nails have grown so much since using them. They last much longer than gel nails and normal nail polish. There’s also loads of cool designs!

20 February 2025
Unprompted review

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