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Rated 1 out of 5 stars

Terrible service! After confirmation of the booking the movers turned up then decided they wouldn't move our office leaving us in a very bad situation. I tried calling the 'boss' who rejected my call... See more

Rated 2 out of 5 stars

The move took much longer than needed. They were constantly reorganizing their truck instead of just packing it in as much to the back as possible. They have some of my missing items. They broke ha... See more

Company replied

Rated 1 out of 5 stars

Destroyed half of my stuff. Still waiting to be refunded. Don't trust them with your stuff. The movers only cared about getting the job done quickly regardless of the items actually being int... See more

Rated 2 out of 5 stars

The booking was great and also the reminder of the move. The moving team that came to make the move one never smiled or spoke and the other started out professionally up until he stated asking for ti... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Moving Squad is one of the most recognized and trusted local movers in South Florida. We offer professional, reliable, and friendly moving services. We’ve been successfully moving South Florida residents for 50 years.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

142 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Moving Squad was great

Moving Squad was great! The movers were professional and very efficient. They completed my move in just over 5 hours for a job that was estimated to take 6-7 hours. They carefully wrapped our furniture to prevent damage. If they saw a defect to any of our furniture they pointed it out to us. I would recommend Moving Squad to my friends and family.

2 January 2019
Unprompted review
Rated 4 out of 5 stars

The movers were in time and did the…

Costumer service was very good and helpful.
The movers were in time and did the work fast and effective.
My only comment will be that at the final destination the movers placed some boxes and small items not very organized, it was a bit hard to walk around.

2 January 2019
Unprompted review
Rated 2 out of 5 stars

Disappointed and Angered

Disappointed with this company by the damage created by movers and the movers themselves. Was told that furniture would be wrapped with padding, yet some pieces were wrapped with plastic only. A lot of damage to personal property. I’ll leave certain parts out, but I will say this....if you tip the movers, you tip what you think is right. Don’t be told what each person makes. Lastly, they got to my home at 11:00 because the first truck broke down. At 7:30 PM, they were all chomping at the bit to leave. Some parts of the move wasn’t completed. Choose wisely!

10 December 2018
Unprompted review
Rated 5 out of 5 stars

All good

All good. After they arrived, there was not a lot of time to load and then unload accordingly. But the 3 man crew worked hard and fast and diligently and made our move a very pleasantly endeavor. If moving can ever be a pleasant endeavor, this was it.

7 December 2018
Unprompted review
Rated 5 out of 5 stars

Great Job!

Moving squad were very professional, polite, efficient, helpful and easy to work with. I highly recommend them!

6 December 2018
Unprompted review
Rated 4 out of 5 stars

Move squad was peace of mind!! Whem moving was done the price jumped to $350 more after getting a high ball quote from the salesman John

Move squad was a peace of mind. Very professional, All 3 men were very polite and courteous !!!!!
The only problem was the price. When I called they high balled the estimate at $611.00, So there were no surprises at the end of the move and that made me feel good about it.
But just like every other movie company it ended up costing me $350 more.
Which totaled $950.
So as I was disappointed at the end of the move because it was $350 more ! When I first called the Move Sqaud salesman John high balled the price so there would be no more $$ surprises at the end of the move as far as payment.
Well he lied !
Otherwise I would highly recommend this moviing company for being professional courteous and very careful with your furniture and belongings.
In conclusion as far as the price and having a peace of mind with the high ball price the salesman gives you in the beginning, Poorly done and very wrong. Like every other moving company !!

6 December 2018
Unprompted review
Rated 1 out of 5 stars

Destroyed half of my stuff

Destroyed half of my stuff. Still waiting to be refunded.

Don't trust them with your stuff.

The movers only cared about getting the job done quickly regardless of the items actually being intact.

Save yourself the hassle and find another company.

6 December 2018
Unprompted review
Rated 1 out of 5 stars

Poor Business Practices

I contracted Moving Squad to move locally from my condo in Aventura, FL to my Townhouse in Coral Springs, FL on August 10, 2018. I was never offered insurance or extra insurance. The movers/workers were careless and although I repeated multiple times that my new Italian leather king size needed to be taken apart to fit thru doors, they said they would make it work. They damaged wood door frame, walls, my stereo console and the bed which I just purchased a few months prior for $600. Upon damaging the bed the worker in charge said no worries just take pictures, send it and I get the money. I opened as case with claims department where they said they come back to me in 60 days. After 2 months and continues calls to them, they came back with an offer of $50 which I rejected. Two weeks after they came back with $100 offer which I ignored. I decided at this time to put a formal complaint with Better Business Bureau. Do not hire this company. The workers they hire are reckless and dont care as well as the company dont seem to care for their reputation.

5 December 2018
Unprompted review
Rated 2 out of 5 stars

MovingSquad Moving Rating

The mover's only use three moving pads to move our furniture, which the used for glass items. I rented 24 pads, so 21 were not used, several items were scratched and even had holes in the backs of furniture because the pads were not used. they used one pad to rap up the weights of a Grandfathers clock and when the movers picked up the pad two weights were broken. I don't know how to make a claim through the Moving Squad.

11 October 2018
Unprompted review
Rated 3 out of 5 stars

Not Happy

The guys were very polite and dressed very neat and clean.
I had separated the boxes because I have (had?) China, crystal and collectibles and put them together in a separate space asking the guys to handle those boxes with care. That didn’t happen. Hopefully most of the precious things will be in good shape.
I also have three curio cabinets with 5 glass shelves in each curio. The glass shelves were taken out of the cabinets and put on the bottom (not wrapped to protect them) of a huge box. Well I was there when they emptied that huge box. 5 of the shelves were broken (surprise!).
This was a one way move into a storage unit because I still hadn’t closed on my new condo. So all of the items will need to be moved to my new condo eventually. Not sure if I want to use this company to move me to my new condo.
They were not happy with the tip I gave them either.

12 August 2018
Unprompted review
Moving Squad logo

Reply from Moving Squad

Hi Judith,

We apologize for the experience you had and would like to rectify this issue in the best manner as we do take our reputation very seriously. I have notified our upper management team of your concerns and someone will be in contact with you soon.

Rated 1 out of 5 stars

All our boxes were just dumped

All our boxes were just dumped. Boxes marked books put in garage and tools and Christmas ornaments put in house. Moved 2 pieces of furniture and one bookcase was nicked and chipped all over shelves and edges. Also Bose sound bar for my TV never made it off the truck but we inspected to make sure it was empty ..so I assume it was stolen!

10 August 2018
Unprompted review
Moving Squad logo

Reply from Moving Squad

Hello, we apologize for your experience and would like the opportunity to address this. We take great pride in our high level of service and this situation as described is unacceptable and not the standard we would like to be set. Our resolutions manager has been notified of your concerns and will be in touch with you soon.

Rated 5 out of 5 stars

Amazing Moving Company

This amazing moving company and phenomenal crew are so impressive! I have had them move me several times and always, always, excellent service! This is the only moving company I will use, from start to finish, they get the job done. Better than you can imagine and I want to point out that the crew is top notch, VERY professional and kind. I am a happy client and will spread the word on the excellent services received from the Moving Squad!!!!!!!!!

5 August 2018
Unprompted review
Moving Squad logo

Reply from Moving Squad

HI Deborah, thank you for trusting us with your move and being a repeated customer! We are pleased to hear that once again we exceeded your service expectations and look forward to working with you in the future :)

Rated 5 out of 5 stars

Very neat

Very neat, professional, move QUICKLY and most importantly safe. Love them

5 August 2018
Unprompted review
Moving Squad logo

Reply from Moving Squad

Thank you for being a client and trusting Moving Squad with your move. Please recommend us to anyone else looking to move and follow us on Facebook for helpful lifestyle blogs!

Rated 4 out of 5 stars

It was good

It was good! I don’t like people telling me when I have to give them a tip and how much. I can pretty much google how much I should tip you and really your tip with me is based on your service.

4 August 2018
Unprompted review
Rated 5 out of 5 stars

Excellent experience - over the TOP!!!

Excellent experience! Office staff very professional and they took a lot of time to be very helpful!! Moving crew very professional as well and took excellent care of my prized possessions! I would - Highly recommend “Anyhony’s Crew”! These men took great care and concern for all my belongings!!!!! I would definitely use this company & crew again!

13 July 2018
Unprompted review

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