We had been let down by Sky when moving 19 Dec 25 and faced having no connectivity until after Christmas with new central heating (managed via WiFi) and a 13 yr old and a 6 yr old. A quick search foun... See more
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Provides temporary internet access router to access the internet while waiting for your broadband installation, for your holiday home or small business. No installation required, just plug to power source and connect to the router through wifi to start accessing the internet.
Contact info
20-22 Wenlock road, n1 7GU, London, United Kingdom
- info@movinginternet.co.uk
- movinginternet.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
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Basic but effective
Quick delivery, easy to set up and use and simple return and refund of deposit
It’s a great solution for a situation like ours moving into a new house but important to understand it won’t allow a busy house to stream, game, work etc
internet worked like a dream
internet worked like a dream. easy to set up and the order and returns process was super quick and easy. A great temporary solution
Came dead on time and had a great signal
Came dead on time and had a great signal
Fantastic service
I would give 5 stars for the fact that this service merely exist. Besides the fantastic and quick customer representative response, delivery and follow up
Internet speed was good for our travel…
Internet speed was good for our travel to lake district. Timely response from customer support for any questions. Overall satisfied support.
Emergency GCSE hire due to move
Hired this service for my daughter to revise for her GCSEs. This internet had a reported speed of 1.51mbps and failed to work.
No refund offered, but they offered to extend a service that did not work.
I hired the device Friday to Friday and posted it next working day (Monday) as post offices are not open on Saturdays where I am....and they charge me late fee.
Dont waste your time or money on this company.
Poor service, and money grabbers!

Reply from Moving internet
Great service
Great service, next day delivery, worked well to be able to keep me working from home!
Deposit returned quickly.
Thanks again
Received the device on time as…
Received the device on time as arranged. There were no issues with using the internet, and the speed of broadband was fairly good. Good support from the company.
DO NOT TRUST this company
DO NOT TRUST this company. They are lots of hidden costs. They never delivered the internet and took £60! I have been unable to get my money back. The customer service is appalling. Do not use.

Reply from Moving internet
Absolutely terrible experience
Absolutely terrible experience, router was sent out early to a new property (prior to the date i asked)...shock that no one was in to accept the delivery so it was returned to sender, zero contact from the company despite knowing that it was returned and i would be without internet, they now expect me to pay a re-delivery fee and are refusing to extend my hire by the days lost which is now approaching one week, complete lack of customer service or awareness of how to treat people, left me completely isolated and unable to WFH, Shocking! Avoid at all costs.

Reply from Moving internet
Utter trash company - STAY AWAY.
Awful, awful company. Emailed to ask about internet at new property and was told absolutely no problems and would expect good speeds. In fact they even went so far as to send me a picture of a map of the area which showed these good speeds.
Now, a few days before the move, and having taken the money, they say that they have checked again and actually can't provide the service they told me was available.
Please note the same parent company Lime Enterprise Ltd also has another website set up with the same sort or products. The website is designed to appear completely separate and is called WiFi Hire UK. But it's the same people and service. And, of course, no phone number available for either company.
They have just sent me a very unofficial looking refund form ... I won't hold my breath waiting for that money to arrive.
Absolute scumbag company. STAY AWAY!

Reply from Moving internet
Overall a pretty bad experience for me
Overall a pretty bad experience for me. First the router came damaged and missing pieces this is likely on Royal mail but the company could definitely ship in a box instead of an envelope. Then for my area (further outskirts of London) the wifi was effectively useless 😅 like the absolute highest speed I could get was 10mbps and that was on a good day, on average I would get about 2mbps. I ended up needing to rely on my phones hotspot in the end anyway. Definitely would not try them again.
---
Response to their Reply:
As mentioned, if you shipped with a box the damaged product would not be an issue. Additionally when providing a service for only a few days, sending an additional router from a different provider is not really a valid solution (as it will take time to arrive), hence why I did not contact you.

Reply from Moving internet
Be cautious …
Paid extra to have the unit 3 more days. Used until the afternoon of the last day (which was a Friday) Post office not open during the weekend. Device posted first opportunity on Monday. Received back safely.
The scam company charged me an extra £30 as I did not return during a weekend!!! Impossible, since the post office is closed.
The unit was unused during this period since I had fibre installed.
Refuse to give full payment back. Case opened with credit card company.

Reply from Moving internet
Everything as promised
Everything happened as expected. Delivered on time, you literally plug the router in and it works. Deposit returned. Really handy for when you move.
Got in touch with this company during…
Got in touch with this company during our house move. Brillant service and just to be able to plug something in and it works straight away was such a relief. Totally recommend and I would definitely use them again.
Absolutely brilliant service and used…
Absolutely brilliant service and used while our normal fibre was connected. Great signal and used for working from home. Would definitely use again.
I was honestly really skeptical as i…
I was honestly really skeptical as i never new this was such a thing I can't get a contract and just needed internet until ours was set up and having 5 children I may have ended up crucified with no Internet for a month
The box arrived the next day and managed to run all the xbox and PlayStations and I Evan managed to set up a sky stream box it did lag a bit but as to be expected then easy to return and refunded within a couple of days honestly couldn't have managed without 😀
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