Move motorcycles Reviews 

1,765
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 590 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for being extremely prompt, efficient, and well-organized, ensuring bikes arrive safely. Many consumers note that the staff are exceptionally polite, professional, and careful when handling valuable motorcycles during transit. Some reviewers were happy with the clear communication and regular updates provided by the team throughout the entire transport process. People also highlighted that the dedicated team went above and beyond to accommodate tight schedules and ensure complete customer satisfaction. Buyers looking for reliable vehicle transport often mention they would gladly use this exceptional service again in the future.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting prompt and efficient transportation of... See more

Staff

Reviewers highlight positive aspects of staff, describing them as consistently polite, professional, and... See more

Service

People report high satisfaction and appreciation with the service provided for motorcycle transport.... See more

Customer service

Customers had positive experiences with customer service, highlighting excellent communication and friendly... See more

Product

Clients share positive opinions on product and motorcycle delivery services. Consumers consistently report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The suppliers chosen delivery company. MOVE informed me of thier company practise and workings by Email/text. Provided a delivery date then a time on the day. Simple and efficient delivery of my bike.... See more

Rated 5 out of 5 stars

Despite BMW's best efforts, there was clearly a breakdown in communication with regards to my bike delivery. That said, a big thankyou to Andy who went above and beyond, to deliver my bike on time.... See more

Rated 5 out of 5 stars

Top notch A1 service, collected my bike from Ashford/Kent delivered the following day to Redruth/Cornwall. Cant praise them enough for their super quick response and extremely competitive price would... See more

Rated 5 out of 5 stars

Move delivered my motorcycle today they kept me updated at all the stages of the process from collection to delivery via text messages once it was ready for delivery Justin Called to advise me of... See more


Company details

  1. Shipping Company
  2. Courier and Delivery Service

Written by the company

Nationwide Motorcycle Transport, long distance Collection & Delivery Specialists, all makes & models, Covid compliant using PPE & social distancing. 30 years experience in the motorcycle trade.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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5.0

All reviews

(1,765)

568 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A++ Team, A++ Service

Team are super efficient, whilst keeping you well informed on every step, including before and after Pickup/Delivery. Wouldn’t send a bike any other way!

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, recieved a message the day before delivery and the driver rang when he was on his way to delivery my bike and was very polite I'd highly recommend

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Delivered as promised.

Delivered as promised.
Driver Jason was polite and professional. Very supportive in getting back to my garage due to my arms still being in cast. Good service

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Good communication before, during and after the whole collection & delivery process.
Arrived just ahead of collection time, Mark explained everything on arrival and ensured everything was completed before leaving with bike.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Move.

Brilliant service from Move.
Great customer service/ support and updates from the driver Jason helped immensely.
If I get the chance again I will definitely use Move. Thank you!

28 May 2026
Unprompted review
Rated 1 out of 5 stars

It's been a week now and I've had no…

It's been a week now and I've had no updates, not even a message to say the bike has been picked up.
No estimated times, absolutely nothing, and it says on their page to not contact them, I imagine this would be because of the excessive wait time?
This is the company the dealer chose to use not me, don't make the same mistake.
I should have had the bike delivered days ago by any normal standard.
If I was paying for this lack of service, I'd be after cancelling the job and getting my money back.

26 May 2026
Unprompted review

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