Move motorcycles Reviews 1,573

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 611 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its efficiency and promptness, often noting that their motorcycles arrived in perfect condition and sometimes even earlier than expected. The staff, including the drivers, are frequently highlighted for being professional, friendly, and helpful, providing excellent communication throughout the entire process. People are very satisfied with the overall service, emphasizing the care taken with their bikes during transit and the clear updates provided at every stage. Many also commend the customer service for being responsive and going above and beyond to accommodate their needs, making the experience stress-free and highly recommendable.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting its professionalism, efficiency, and... See more

Product

People report positive experiences with the product. Customers consistently praise the excellent condition of... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from Move motorcycles. Bought the bike on Thursday and had it delivered Monday lunchtime. Kept me informed from the moment they received the order right through to a one hour deliv... See more

Rated 5 out of 5 stars

Fantastic service, fully informed all the way through the process. Bike looked after well and photos taken at all stages. They also brought the spare parts back too, including twin seats. I would de... See more

Rated 5 out of 5 stars

Incredibly friendly service from the get go. Texts sent to inform me of each step and what was happening next re delivery. Direct contact from the driver, Keith, and an exact delivery time on th... See more


Company details

  1. Shipping Company
  2. Courier and Delivery Service

Written by the company

Nationwide Motorcycle Transport, long distance Collection & Delivery Specialists, all makes & models, Covid compliant using PPE & social distancing. 30 years experience in the motorcycle trade.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

I had an excellent overall experience

I had an excellent overall experience. Andy unfortunately fell ill but still came in on a Sunday to ensure timely delivery of the bike. Communication was excellent throughout the process, and I knew exactly where my bike was from pick-up to delivery.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Perfect delivery

Perfect delivery, bike was immaculate and carefully delivered, and my trade-in was well taken care of. Phil (driver) phoned ahead time to confirm delivery and was spot on.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

I was really impressed

I was really impressed with MoveMotorcycles. There was good communication, easy to speak to and they cannot do enough to help.

My Harley Davidson didn't start when it was delivered. Tony advised that it did start when he loaded it on the van and Harley's are prone to draining their batteries. He advised buying a charger. Bought a charger next day it started up.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

The team at Move were great

The team at Move were professional and accommodating. Andy sorted out the delivery and Rob, who actually delivered the bike was great.
Our issue was with the bike dealer which had nothing to do with Move.
Thank you for your help.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Very please with this service

Very please with this service. Kept me up to date with delivery times and on the day of the delivery the driver kept me informed of when his eta was going to be. Jason was great. Would recommend anyone that would transport a motorbike to use this company.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Good communication from the staff

Good communication from the staff, kept me up-to-date with delivery info. Driver was superb, in handling and off loading the bike for handling over. Very happy customer.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

The best

I saw that all the reviews were excellent, and they aren’t wrong, move motorcycles are brilliant, they are friendly, excellent communication and go above and beyond

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Move motorcycles

Great service from Move motorcycles.
Bought the bike on Thursday and had it delivered Monday lunchtime.
Kept me informed from the moment they received the order right through to a one hour delivery slot on the day.
Delivery driver Phil was friendly and knowledgeable.
Thank you.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Very professional service provided by Move

Very professional service provided by Move.

Andy was in touch by phone as soon as they were consigned by BMW Reading to deliver a BMW GS1300 Adventure to me in Newcastle.

I was kept in touch each step of the way and when I was not available to take collection of the bike on the day they had pencilled in, I only had to wait another 2 days for a suitable delivery slot.

The bike was delivered in perfect condition by their driver (Mark) at the time stated, which he had informed me of 90mins prior to arriving.

Recommended service.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Move were great

Move were great, they communicated clearly and regularly, were willing to help to make whatever part of process needed it easier and the overall service from the driver was absolutely outstanding can not recommend these guys enough

26 April 2026
Unprompted review
Rated 5 out of 5 stars

From the moment the bike was collected

From the moment the bike was collected, the coms were great, very reasonable pricing and driver Phil even put the bike in garage as I was away. Great service, bike very well looked after, would certainly use this company again or recommend.

24 April 2026
Unprompted review

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