Move motorcycles Reviews 

1,765
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 590 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for being extremely prompt, efficient, and well-organized, ensuring bikes arrive safely. Many consumers note that the staff are exceptionally polite, professional, and careful when handling valuable motorcycles during transit. Some reviewers were happy with the clear communication and regular updates provided by the team throughout the entire transport process. People also highlighted that the dedicated team went above and beyond to accommodate tight schedules and ensure complete customer satisfaction. Buyers looking for reliable vehicle transport often mention they would gladly use this exceptional service again in the future.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting prompt and efficient transportation of... See more

Staff

Reviewers highlight positive aspects of staff, describing them as consistently polite, professional, and... See more

Service

People report high satisfaction and appreciation with the service provided for motorcycle transport.... See more

Customer service

Customers had positive experiences with customer service, highlighting excellent communication and friendly... See more

Product

Clients share positive opinions on product and motorcycle delivery services. Consumers consistently report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The suppliers chosen delivery company. MOVE informed me of thier company practise and workings by Email/text. Provided a delivery date then a time on the day. Simple and efficient delivery of my bike.... See more

Rated 5 out of 5 stars

Despite BMW's best efforts, there was clearly a breakdown in communication with regards to my bike delivery. That said, a big thankyou to Andy who went above and beyond, to deliver my bike on time.... See more

Rated 5 out of 5 stars

Top notch A1 service, collected my bike from Ashford/Kent delivered the following day to Redruth/Cornwall. Cant praise them enough for their super quick response and extremely competitive price would... See more

Rated 5 out of 5 stars

Move delivered my motorcycle today they kept me updated at all the stages of the process from collection to delivery via text messages once it was ready for delivery Justin Called to advise me of... See more


Company details

  1. Shipping Company
  2. Courier and Delivery Service

Written by the company

Nationwide Motorcycle Transport, long distance Collection & Delivery Specialists, all makes & models, Covid compliant using PPE & social distancing. 30 years experience in the motorcycle trade.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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5.0

All reviews

(1,765)

568 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

One phone call, one quick form to complete and my bike gets collected in Aberdeen and dropped in London a few days later. Top service, fully insured and great communication.can highly recommend.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

They said they would deliver and they did!

The dealer where I purchased my motorcycle was a considerable distance from where I live. In view of this they decided to use Move motorcycles to deliver the bike. Having purchased new vehicles for over 40 years I can honestly say that this was one of the best purchase and delivery experiences I have ever had. Move kept me appraised at all times from being hired to the day they collected the bike and afterwards having sorted out a day for delivery. The driver Phil was a lovely guy and he arrived exactly when he said he would. We live in the very North of Scotland which meant it was some trip but I got the impression that nothing was going to stop Phil and it didn’t ! What a refreshing change to find a company that communicates and does exactly what it promised to do all in an extremely professional upbeat way. I would have no hesitation in recommending Move or using them again when I next need a motorcycle transporting.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

TOP NOTCH

The Office kept me up to speed, Jason the driver also updated me on his progress & expected time of arrival which was spot on, what more can you ask for ?
Jason was a very conscientious & pleasant chap, a credit to the company.
The van & equipment, top notch to.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Service - will use again.

Amazingly good communication (makes all the difference) and knowledgable, friendly and interesting driver - Rob.
Thanks to Move and to Rob.
Much appreciated - will certainly use your services again.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Kept me informed

Kept me informed, was very helpful and responsive throughout the process , unloaded quickly very friendly driver, thank you.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

I was kept informed throughout the process. Bike arrived on time, driver was friendly, knowledgeable and careful. All in all, a great experience.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Wasn’t given the logbook or information…

Wasn’t given the logbook or information for the bike as there was abit of a mixup so I could not tax but they called me the next day to sort it out and give me what I need to sort it so very helpful, them and the team who delivered the bike

1 July 2026
Unprompted review

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