Moussem Reviews 

23
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I had been looking for a rug for months and months and recently bought 2 beautiful rugs from Moussem. I can honestly say they are the most beautiful rugs I’ve owned, such amazing quality and colours... See more

Rated 5 out of 5 stars

Sarah is the consumate professional who cares very deeply about her business and empowering female artisans. The color selection is incredible and I'm only limited by how many pillows I can fit on my... See more

Rated 5 out of 5 stars

I recently bought a beautiful rug and pouffe from Moussem. Their products and service is excellent. Quick responses when I had questions and quick delivery and beautifully packaged with a lovely perso... See more

Rated 5 out of 5 stars

I am so happy to have discovered Moussem! Their ethos and ethical approach are admirable (#purchasingthatempowers) and I really hope shoppers will consider this when browsing for rugs and cushions. Th... See more

Company details

  1. Rug Store
  2. also in
  3. Carpet Store

Written by the company

Ethically sourced one of a kind textiles. Preserving the collective Amazigh heritage by empowering female artisans in Morocco.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

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4.6

All reviews

(23)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five star service

for the longest time I wanted a rug with a specific criteria in mind but most I found were to big for my space. I reached out to moussem and they helped me find the perfect rug which fit my space. They even provided great ideas on how I could design my space and add to it to complement the rug and the room. Not only did moussem help deliver exactly what I wanted but they helped to rectify some issues I faced with customs having shipped to EU (post brexit). Five star service

1 August 2022
Unprompted review
Rated 5 out of 5 stars

We have bought three rugs and the…

We have bought three rugs and the quality is awesome. So much better than we have found with Heals,Conran etc.

Delivery times are excellent too.

I can’t recommend Moussem enough.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent rugs

I’ve bought 4 now, probably going to buy some more. Excellent rugs and service.

30 July 2022
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Reply from Moussem

Thanks so much for the kind review A! so glad you love our rugs, come back anytime :) xo

Rated 5 out of 5 stars

Absolutely perfect experience

Absolutely perfect experience. I bought a rug from Moussem for myself for my birthday and could not be more thrilled with both the rug, and the contact I've made with the company. They were very quick to respond to my questions and sent my 'birthday present' as soon as I decided which of the many beautiful rugs I had been considering would be The One. Thank you Moussem, I will be back!

4 July 2022
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Reply from Moussem

Amy!! this is incredibly kind of you, thanks for taking the time to write this and we are so excited to be part of your home 🧡 welcome back anytime. Sarah xo

Rated 5 out of 5 stars

Fab products

Fab products - so happy with my cushions and love the ethos of Moussem.

15 June 2022
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Reply from Moussem

Hi Leah! we love you right back, thanks for the kind words 🧡

Rated 5 out of 5 stars

Beautiful cushion covers

The cushion covers are so unique and beautiful. And the delivery was super fast. Really impressed with this company.

26 May 2022
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Reply from Moussem

Thank you so much for your kind review Elsa, so glad you love your cushions 🧡 Sarah xo

Rated 5 out of 5 stars

Excellent

Excellent, very helpful and great products

25 May 2022
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Reply from Moussem

Thank you Sophie for your wonderful review 🧡 means a lot! Sarah xo

Rated 5 out of 5 stars

I am delighted with my beautiful

I am delighted with my beautiful, authentic Moroccan rug and the fact that it's from a business owned by a Moroccan woman genuinely determined to celebrate and empower other Moroccan women makes it even more special! :)

6 May 2022
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Reply from Moussem

Layla!! Just seen your review, thank you so much for the lovely words, this really keeps us going 🧡 Sarah xo

Rated 5 out of 5 stars

Most perfect rugs

I had been looking for a rug for months and months and recently bought 2 beautiful rugs from Moussem. I can honestly say they are the most beautiful rugs I’ve owned, such amazing quality and colours. Incredibly soft and very homely. The brands ethic is really important too.

The customer service is more than excellent, I highly recommend Moussem x

22 March 2022
Unprompted review
Rated 5 out of 5 stars

I recently bought a beautiful rug and…

I recently bought a beautiful rug and pouffe from Moussem. Their products and service is excellent. Quick responses when I had questions and quick delivery and beautifully packaged with a lovely personal note. All round excellent! Will be back for more :)

29 January 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful company with amazing products!

Sarah was so incredibly helpful and informative! I have bought a rug and a cushion cover from Moussem and both are very beautiful. You can tell they’re good quality and will last a lifetime. Highly recommend

31 October 2021
Unprompted review
Rated 5 out of 5 stars

Can't stop won't stop buying pillows

Sarah is the consumate professional who cares very deeply about her business and empowering female artisans. The color selection is incredible and I'm only limited by how many pillows I can fit on my bed. Delivery is very speedy and environmentally conscious. Here's to getting a bigger flat so I can fit in some rugs as well!

6 August 2021
Unprompted review
Rated 5 out of 5 stars

Awesome quality and vibrant colors, ethical and sustainable

I bought the hanbel rug and a mix of Handira and Mali cushions. I’m so happy with the quality and the color. It’s really brightened up my room.

The rug is reversible and looks great on both sides.

The customer service was superb, I communicated with them over Instagram to try and find cushion options and sizes that matched the rug and my living room and they sent me more options a few days later that weren’t on their website.

The items were shipped pretty quickly and arrived to my home in Denver, USA in under 5 days.

It also feels great to know that I’m preserving a culture and supporting local artisans through my purchase.

I highly recommend moussem’s products

23 April 2021
Unprompted review

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