Mount Cars are reliable and professional. I had an early morning flight to the airport and I received a txt with the drivers name, car make, colour and registration 20 minutes before pick up time, and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I always use Mount Cars, 100% Reliable and a great service! the drivers are all polite and courteous and the booking system is bang up to date with driver tracking and announcements!
When I phone up they are always so helpful. I appreciate the messages sent to confirm the drivers registration number to. The drivers are always very helpful, and polite,and their timing is alway... See more
Booking taxi fair easy text when confirmed of car and driver text when taxi is on way good value better if loyalty card holder having discount is great
Company details
Written by the company
Our Chingford Mount office and phones are staffed 24/7 365 days a year. Having operated in the local area for over 40 years we know a thing or two about private car hire. With our state of the art IVR booking service you can rest assured you will be kept updated on your drivers progress as well as knowing who will be arriving to collect you as we text you the drivers details, photo and car details, our driver will arrive on time and get you where you need to be quickly and safely.
Contact info
1a Hall Lane, E4 8HH, London, United Kingdom
- 020 8524 1111
- bookings@mountcarschingford.com
- mountcars.com
4.7
Excellent
635 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent and highly recommended
Excellent, on time, driver loaded suitcases into car, air-con car, spacious and very comfortable for 3 passengers, recommended and always used for airport drop off/pick up.
31 July 2026
Booking in person helpful.
Booking in person helpful.
Confirmation text great.
Service great
31 July 2026
Great car service
Very nice friendly drivers, always on time, great price, professional service and they take pets. 😃Thank you
5 August 2026
Expensive
All went well except the price which was at the top end of the range I.e. £154 with no reason given. UBER prices are similar.
1 August 2026
On time and friendly professional driver
30 June 2026
Easy to book
Easy to book, on line or by phone
Driver arrived bang on time
Like to support my local company
3 July 2026
Price reasonable and arrived on time
1 July 2026
Great service
Great service, reliable and you are messages when the car is on the way and told the reg number.
2 July 2026
Driver was very helpful as he put mum's…
Driver was very helpful as he put mum's walker in his boot and closed her door for her. Very polite in conversation we had. When we arrived at our destination he opened mum's door a.d gor her walker out ant opened it for her.
1 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.