Josh D attended our home to install a new loft vent unit. Arrived on time and was very professional. Told us exactly what he would be doing at every stage and did a superb job. Left the area clean and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Mouldex are a specialist mould, condensation and radon solutions provider.
Contact info
Sycamore Business Park, Chedzoy Lane, TA7 8QR, Bridgwater, United Kingdom
- 01278 428347
- info@mouldexltd.com
- mouldexltd.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First class service from Peter and…
First class service from Peter and Perry,very professional, gave lots of good advice and recommendations
Brilliant company
I've had Emma attend my home today to fit 3 different fans. She answered all my questions before starting the work and was very friendly and professional. The drilling made a mess as expected and Emma cleaned it all up. Except for the fans I wouldn't have known she had been here. I highly recommend Emma and I can't thank her enough.
Mouldex attended my property and…
Mouldex attended my property and arrived right on time. Marlon and Dayton, the two engineers, were very professional and polite throughout the visit. They did a great job with the work and made sure to clean up after themselves. I’m very pleased with the service and would highly recommend Mouldex to anyone needing their help.
Quick polite clean
Very good job super clean polite quick as they can be doing what ever job they need to get done
I had the pleasure of Steve coming to…
I had the pleasure of Steve coming to my property today to carry out some work he was very friendly very informative of the work that he was carrying out and did a amazing job I couldn’t fault him very happy
Cleaning mould from a habinteg…
Cleaning mould from a habinteg masionette. Luke arrived clean in time. Moved on with job and was always using his manners. Great company.
10/10
Did the job very efficiently and mess free, the pair of gentlemen was very kind and respectful to talk to. Would definitely recommend to anyone having any issues with damp/mould
Great customer service that…
Jeremy is lovely and he made sure that I was comfortable as he carried out the house survey. We had a lovely conversation as he did his survey.
Very polite and did a brilliant job…
Very polite and did a brilliant job thanks Mouldex Workers name Is Danny
An excellent service provided by Jeremy
An excellent service provided by operative Jeremy. He was polite, helpful and explained everything very clearly. Felt very safe allowing him in my home. Explained next steps clearly too. Thanks Jeremy!
Special thank you to Greig from…
Special thank you to Greig from Mouldex. Arrived on time and completed the job quickly. Was very pleasant gave some good tips.
Heather was very thorough and very…
Heather was very thorough and very knowledgeable and professional she did en excellent job reviewing my house
Chris B
Chris B. was very professional, polite and time efficient. Thanks for a good job.
Mould and damp expert
Turned up on time, lovely manner very respectful of my property and very professional at his job I would like to say thank you to Mark who was my surveyor and going the extra mile thank you.
Mould inspection visit
Jeremy the technician from Mouldex
He is very professional and polite he took me through the whole process and explained everything he’s very helpful was pleasure having him in today.
Thank you.
Extractor fan fitted
I had the lovely Chris B come out to fit an extractor fan in my bathroom (and the kitchen one will be fitted later due to a separate issue). He was incredibly thorough with his work and explained the whole process clearly, letting me know what he was doing at each step. Overall, he was very friendly, professional, and helpful. 10/10 — amazing customer service! Thank you again.
Greig the moulder remover man
Greig
He was very efficient, explained why he was here and the service he woukd carryout.
Very pleasant
fans
Dan was very helpful efficient and very polite. Could not ask anything more from him.
Dan H was very friendly
Dan H was very friendly, polite and very informative . Completed job efficiently and quickly . Looked at all alternatives before me choosing esoterically better for me . Highly recommend him and Mouldex for their workforce*****
Mould inspection
Jeremy who came to the house was lovely , He did a amazing job inspecting everything & talked me through it all , why I was getting the mould & damp & what he is going to put in his report what needs doing & he loved my dog so that’s always a bonus.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







