I got the clutch slave cylinder I ordered, so no issues there. I am disappointed by their communication tho. I never got a confirmation email, or any communication for weeks. I called and they said... See more
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We are stocking distributors and direct importers with over a million dollars in parts inventory. We supply many dealerships with product. We can ship the same day because we stock everything we sell. We don't rely on third party drop shipping or special orders to fulfill your orders. Many companies advertise a low price but don't have the products on hand to deliver. We fill over 95% of our orders the same day. Our website features an inventory counter to let you know what we have in stock.
Contact info
11306 Sunco Dr., 95742, Rancho Cordova, CA, United States
- motowheels.com
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Good people to deal with
Good communication, excellent pricing, will defintely do more business with them.
Always the right product at the right…
Always the right product at the right price
I did ask a question no one responded
I wanted to see if you had brake pads in stock for a 2024 Multistrada RS
Even though my order took a while to…
Even though my order took a while to come in, I had no trouble communicating with MotoWheels and being assured it was en route. Good customer service and responsiveness goes a long way. My first experience with MW and won't be my last. Cheers.
Still waiting for my order
Still waiting for my order . I was not given a heads up that it was on back order …. I paid extra for fast shipping as well
Had missing parts
Had missing parts, took 3 days to finally answer the phone messages went unanswered. They did send replacement part once we had conversation.
Customer service is excellent
Customer service is extremely responsive and informative. I'll start recommending as a resource for my students.
Safe and Sound!
The item I ordered had typically long lead times, so that was expected. They answered the emails I sent, to stay informed of the progress. The item eventually arrived safe and sound!
In stock items availability...
The website showed the specific Öhlins shock I wanted as 'In Stock'. I confirmed this with a follow-up phone call. I ordered online immediately, as it was in showing in stock, and my order was confirmed via email. NINE days later, I received an email stating that the shock was not in stock and that it would take 2-3 weeks to get in.
Almost a month after my order, the UPS package is now on its way. UPS Ground - they could have upgraded it to 2nd Day Air as a curtesy. Oh well.
I have to say that Susan from customer service was very polite, understanding and professional. She did what she could to get this out as soon as possible.
Always best service
I have purchased parts from Motowheels…
I have purchased parts from Motowheels in the past and have always received great service, my recent purchase of Sato Racing rear sets continued the great service I've come to expect from them.....
Oberon slave cylinder for Ducati ST3
Ordered an Oberon slave cylinder for a Ducati ST3. Part description was great, which also included color options. The part shipped fast, and the cylinder fit my bike without any issues. I'll definitely be ordering from Motowheels.com again.
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