Motorsport Model Shop Reviews 77

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and the careful packaging of their orders, ensuring products arrive in pristine condition. Many people highlight the excellent communication throughout the ordering process, from updates to quick responses to inquiries. Reviewers frequently mention the well-priced products and the high quality of the models, often noting the curated selection of rare items. The overall service is described as first-class, with many customers expressing their intent to make future purchases due to the reliable and efficient experience. The website is also noted for being user-friendly, with good photos and straightforward ordering.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and quick delivery... See more

Product

Consumers find product quality to be excellent, with many praising the pristine condition and detailed nature... See more

Service

Customers consistently note positive experiences with service, often describing it as brilliant, fantastic,... See more

Order

Customers had positive experiences with order, praising the straightforward ordering process and prompt... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting competitive and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've made a few orders from here now, and it's very quickly become one of my go-to choices for new model releases. Models are priced well, delivery is extremely quick, and the packaging is always spot... See more

Rated 5 out of 5 stars

First class service. Models are well priced, you’re kept up to date throughout the whole ordering process and they arrive properly packed. Not to mention the curated selection of rare, older models. Y... See more

Rated 5 out of 5 stars

Excellent follow up when things go slightly off course. Informed frequently about the situation, offered a choice when the order could not be completed due to supply problems out of their control. A... See more

Rated 5 out of 5 stars

Was genuinely blindsided as to how quickly my purchase arrived haha, was in very good quality Site was quite nice and friendly to use, there were plenty of good photos + sometimes videos to get a... See more


Company details

  1. Model Shop

Written by the company

UK based online retailer of scale model cars, ranging from 1/18 to 1/64 in both diecast and resin. Brands include Mini GT, Solido, Spark, Truescale and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

77 reviews

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Asks customers to review

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Always top notch!

This is my go to place for my 1/5 helmet collection. Simon is a great guy, very reliable with great communication! The goods always arrive in top condition and well packed! Thank you, Simon!

2 March 2026
Rated 5 out of 5 stars

Excellent service.

I enquired about pre ordering a Spark model not listed on the website. Simon replied to my email very quickly to say that he would be able to supply the model & emailed a link to the relevant page when it was live on the website. Once released, the model was sent promptly via Royal Mail tracked 24 service, and was carefully packaged to arrive in perfect condition.

4 March 2026
Rated 5 out of 5 stars

Great trader with excellent service

Website easy to used and place orders/preorders at good prices, great communications. Orders dispatched promptly and very well packaged to prevent damage in transit. A trader who I have used several times and would highly recommend.

2 March 2026
Rated 5 out of 5 stars

Straight forward service.

Excellent follow up when things go slightly off course. Informed frequently about the situation, offered a choice when the order could not be completed due to supply problems out of their control. A full refund or discounted offer on further orders.

23 February 2026
Rated 5 out of 5 stars

Great value. Great service

Very happy. I preordered a 1:43 scale model that was cheaper than other model shops. I received an update just before it was available and it arrived two days later. It was very safely and securely packaged. Couldn’t ask for more. I will certainly be back to order again.

3 February 2026
Rated 5 out of 5 stars

Amazing service

As helpful as ever, amazing customer service and an amazing model. Kept informed through the entire delivery process from pre ordering item through to delivery.

Have brought several Models from this supplier and will continue to do so. Top Tier

4 February 2026
Rated 5 out of 5 stars

Excellent all-around

I've made a few orders from here now, and it's very quickly become one of my go-to choices for new model releases. Models are priced well, delivery is extremely quick, and the packaging is always spot-on. The one time I had an issue with an order the communication was great, and my problem was resolved super quickly. Just really impressed on all fronts!

16 January 2026
Rated 5 out of 5 stars

Basically no flaws to speak of, honestly

Was genuinely blindsided as to how quickly my purchase arrived haha, was in very good quality

Site was quite nice and friendly to use, there were plenty of good photos + sometimes videos to get a good look at each of the products on offer before buying, and the process was very straightforward

Not a whole lot else I can really say, the name is very self-explanatory and it does everything it needs to very, very well

27 December 2025

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