Motors In Motion Limited Reviews 

99
•
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Really impressed with Motors in Motion. We recently purchased two diesel injectors from them and the whole experience was excellent from start to finish. The parts were exactly what we needed,... See more

Rated 1 out of 5 stars

Horrific company. To be avoided. Just false information over and over. We’ve no idea where our part is as we just keep being told different information each time we chase.

Rated 5 out of 5 stars

Fantastic customer service. I used them through eBay. Part was really well priced sent out quickly and wonderfully packaged up. The delivery company messed up the delivery but the guys from Motors in... See more

Rated 5 out of 5 stars

Supplied and fitted low mileage engine to my 2018 transport t6 after engine failure. Fast and easy to deal with. No issues whatsoever! Pleasure doing business highly recommend.

Company details

  1. Auto Parts Store

Written by the company

Motors in Motion LTD, VW Audi Group Specialists Dismantler *Please note we are NOT associated with PartsInMotion. Please leave reviews for them on their page!


Contact info

3.6

Average

TrustScore 3.5 out of 5

99 reviews

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No recent history of asking for reviews

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3.6

All reviews

(99)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

LIARS!!!!!!!!

They take your money and then a week later, tell you the part is broken and offer a refund. Lies!!!!!!!
Very unreliable company, I will never buy from them again. I don't recommend them to anyone. AVOID!!!!

6 November 2023
Unprompted review
Motors In Motion Limited logo

Reply from Motors In Motion Limited

We informed you the part wouldnt be taken off until the engine was removed and yes 5 day later when taking the engine out... we broken it (just like you broke yours!).

Unfortunately we are human and we do break things from time to time. We did apologise, offer to furnish you with the part numbers to aid your search and refund you in full.

Oh well.

Rated 4 out of 5 stars

First class customer service

I had a problem with a part I ordered but this company was great. They responded as soon as I flagged up the issue and refunded my money straight away without any hassle. I feel confident to use them again.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Good company. Honest and quick!

Decent place, reqlly nice people that work there.Told me a wing was available. Placed the order. Took the money but unfortunately it was bought buy someone earlier. They kindly Then called me a few hours later to tell me they'd sold it to someone else. No ideal but atleast they called to let me know. Still a shame. Full refund was given. Top company!

14 April 2023
Unprompted review
Rated 5 out of 5 stars

Mk5 Golf scuttle panel

Excellent seller . Careful and thorough description of the item , backed up with good photographs. The item was then well packaged and dispatched very promptly , arriving safely. Good communication and all at a very fair price .

23 March 2023
Unprompted review
Rated 1 out of 5 stars

Utterly disgusting

Utterly disgusting! Worst company I’ve ever used stay well clear. Ordered a refurbished turbo off them took 2 weeks to turn up, received no emails no calls and had to constantly phone them for information lost the first turbo and sent me another! Once it FINALLY arrived it was seriously damaged beyond use! The housing was cracked and seized. Trying to get a refund was nearly impossible!

13 February 2023
Unprompted review
Rated 5 out of 5 stars

A must for parts.

Great service and excellent packaging fast and reliable
A must for vw audi parts
Many thanks eric.

17 January 2023
Unprompted review
Rated 5 out of 5 stars

Purchased a used part which was fitted…

Purchased a used part which was fitted and worked. Then near the end of the 180 day warranty it failed. The company then sent out a replacement part straight away without any arguments or charges Did not even want the failed part back. I would highly recommend them.

31 August 2022
Unprompted review
Rated 2 out of 5 stars

This company will tell you what you…

This company will tell you what you want to hear to keep you happy......unfortunately they will not keep to their word. I purchased a gearbox from them ( the most expensive on the website)..was promised delivery within 7 working days, when i didnt receive the item as promised i rang them and was told that the gearbox would be with me in 2 more days, i was given a tracking number, but couldnt find the illusive gearbox...after several fone calls my gearbox was delivered 12 days after the initial date that i was promised...as luck would have it i knew the delivery driver, and he showed me the dispatch invoice...the gearbox was dispatched 4 days previous to me receiving it from nottingham. Definately wont use this crowd again...cant be trusted.

6 August 2022
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

My purchase was on Thursday the 7th of April and I was quoted 5-7 days delivery time scale. Working days was not quoted to me. So expected arrival of the engine by the 14th of April.

I phoned them on Thursday the 14 of April while working and was told the issue for the late delivery was due to easter bank holidays even though the first bank holiday was the 15th of April 8 days post ordering.

I was promised delivery on Wednesday the 20th of April and I confirmed that a person would be present for its arrival at the garage.

On Wednesday the 20th of April, while in Berlin, I received a phone call no message was left. I did suspect it was from them and returned the call. I was informed the engine was being dispatched for delivery on the 21st of April . I knew no one would be present at the delivery address on this date so had to find an alternative delivery address for the engine. On doing so I phoned motors in motion back and arranged the delivery to this new address. It was actually delivered on this date to the new address.

As such the engine was not delivered within the 3-5 days promised on ordering/ payment.

I confirm that long engine was used in my request on your website (1st choice) not complete engine. My understanding of long engine is

There are many types of long blocks, but includes crankshafts, cylinder heads, camshafts, and valve trains that serve to move the cylinder. As a rule, a long block includes not only the fuel system and all the electrical components, as well as engine and exhaust intake components.

As such I believe the engine supplied is not to the description of long engine that I requested.

I am presently asking my credit company who I paid then with to becoming involved and considering the use of a lawyer in this matter. however the lack on any communication from them including an invoice will be an issue in this.

25 April 2022
Unprompted review
Rated 5 out of 5 stars

What a friendly helpful company,

What a friendly helpful company,
they helped me all they could for me to get the right part I needed for my skoda replying to all my messages and having all the patient's putting up with all the mistakes I was making with numbers.

23 August 2021
Unprompted review
Rated 5 out of 5 stars

Had the very best service...ever…

Had the very best service...ever !....would recommend this company to anybody....Ordered a master cylinder for a old Van and got excellent advice and the part arrived the next day b4 10am and I only ordered it the afternoon before.

3 June 2021
Unprompted review

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