Motor Range - Liverpool Reviews 

Thought I would pop in to have a look around as I’m unsure if to change my car. A young woman came and spoke to me who was extremely helpful and pleasant. ( I’m sure her name was Remi). I didn’t feel pressured as some staff make you feel. I came away with a clear plane, this staff member was so helpful, made me feel very comfortable.

Spoke with Sophie on the phone. Her customer service was excellent! She was so helpful. Friendly, warm and very professional. Would definitely recommend this company when looking for a car.

Car shopping is such a hassle but when I called I spoke to Sophie and she was a star! She took the time to listen to what I was looking at, budget and made it dead easy, would recommend 100 percent!

Sophie was so professional made our search easy

Sophie was so helpful and very experienced would definitely recommend Liverpool Motor range.

Called up and spoke to Alan H who was friendly, professional and helpful. I was looking for support regarding cars for my daughter in law. Alan supported us to navigate their website to search for cars within the budget and see what they had available and arranged for us to come in.
Once we came on site, the sale rep Alex was beyond helpful, getting cars out for her to test drive.
Both Alan and Alex were excellent representatives for the company and we felt comfortable and happy throughout the experience and my daughter in law got a fantastic car.
Thank you.

Wow what a lovely bloke Alan on the phones is. He valued my car and organised the deal. I will see you next week at the Liverpool site. Make sure you have my coffee and cake ready.

From start to finish my experience with Remi ( hope I’ve spelt that right) was first class. Very professional and helpful. Minimum fuss and clearly understood my needs.

We had fantastic help from Remi who went above and beyond in helping us - Thanks so much Remi!!

We dealt with Sophie and she was fantastic. Answered all our questions and nothing was too much her customer service is excellent. She’s a real asset to the motor range team.

Spoke to Remi on the phone she helped with an honest valuation for my vehicle couldn’t be happier with the service. She was professional, knowledgeable and courteous! Thanks again.

The service from Sophie was outstanding would highly recommend.
Sophie went above and beyond.
Would recommend the Liverpool branch.

I had made some enquiries with Remi yesterday she was fantastic very helpful great customer service

Catling was so helpful today. I'm v confident in my new purchase

Harris at Motor Range, Bootle, Liverpool.
I'm delighted with the Mini Countryman and the service offered by Harris.
I wanted a Mini Countryman I had found through the website, which wasn't for sale on our first visit. Harris was friendly, very knowledgeable and had excellent advice. He made sure my car was both MOT'd and serviced and spotless prior to me picking the car up. He gave me a thorough demonstration of the mini's dashboard, paired up my phone and selected & favourited DAB radio BBC6MUSIC for me, & home address into the Navigation.Speaking with Harris and searching the Motor Range website helped me get exactly what I was looking for. Excellent job definitely 5 star- thank you Harris you made it a fun, smooth process. We'll be back again.

Really great cars on sale and such wonderful staff. Andrei and Stephen K were absolutely brilliant, so friendly and helpful and the process was very quick and easy. Definitely recommend.

I am extremely disappointed with my experience with Motor Range. I was interested in a silver Hyundai Ioniq 5 (Registration: WK22 XWA) listed on their website. On Wednesday, I received an email confirmation from a online sales representative named Sophie, explicitly stating that the vehicle was "available and onsite at the Bootle branch (L30 6YW)".
Based on this official confirmation, my friend and I travelled all the way from Warrington to their Liverpool (Bootle) showroom on Saturday, specifically to view and test drive this car. However, upon arrival, the onsite sales team told us the car was not there at all, but was actually located at their Manchester branch.
To make matters worse, when I tried to follow up regarding viewing the car at the Manchester branch, I was suddenly told that the vehicle had been "sold".
This is a classic "Bait and Switch" tactic—advertising a high-spec vehicle at an attractive price as a decoy to lure customers into the showroom, only to tell them it's unavailable. It was a complete waste of our time, effort, and fuel. Very dishonest business practice. I would highly recommend buyers to avoid Motor Range and look for more reputable main dealers instead.

Great experience overall and Georg was very helpful!

Dealing with Andrei has been a breath of fresh air, we bought our new company vehicle from him and he made everything so easy and welcoming for us, I will use Motor range Andrei for all our future vehicles too.

Great experience at motor range, Andrei was so professional and great with communicating each and every detail with us, really happy with my experience.