MotorpointReviews 

Jamie was great..explained everything we needed to know. Keeping us updated on progress..this is the second car I have bought from here,to be honest all the staff I delt with was fantastic.thanku all for making the experience and easy and friendly experience

Muhi, the guy that took me for a test drive and sold me me car was absolutely amazing. I cannot fault him at all.
Fast service everything was easy.
Had confidence in selling my old car and buying my new one.
The downside was when I was coming back with my V5C for the car I sold the admin girls were very rude refusing to help with my private place which I sold on my old car.
All the previous times I have dealt with motor point the garage has been able to provide me with new plates.
I didn't let this spoil my experience and I will be happy to return to motor point again, hopefully next time it will be longer than 10 months .

Overall a good experience
Everything from reserving to collection went smoothly and efficiently

The process of purchasing a car from MotorPoint is seamless, from reviewing potential cars on line, with plenty of information provided to assist with determining your car choice, booking your car for its test drive, trade in of your old car and purchase of your new car is pretty painless, this is my 4th purchased from MotorPoint now, it’s just makes purchasing a car hassle free, would highly recommend.

Superb service yet again from Motorpoint. My place to go for good value, low mileage vehicles. Staff were as excellent as always. I would highly recommend.

Was sold a damaged car. Avoid Motorpoint Oldbury like the plague.
I bought a car for my daughter for £11,840.
Within the first week of having the car it had to go back. The car was pulling to one side, some of the front bumper was lose and needed new clips.
They told us to take it to their tyre place to get tracking checked. They tyre place said the two front tyres was bald on the inside and both need replacing and thetracking needs doing. That was done and sorted the pulling out. The week after the expansion tank was leaking so the car went back for them to check. They said it needed topping up. So they fill it up and a couple of days after my daughter checked the car and it was leaking again.
She contacted Motorpoint and they said get in touch with Spectrum their warranty people. Spectrum told my daughter to take it to one of their garages to get it fix. The garage fixed the tracking needs doing. The week after the expansion tank was leaking so the car went back for them to check. They said it needed topping up. So they fill it up and a couple The garage fixed the problem. The garage fixed the problem. A few weeks after that the car kept smelling of petrol. It was taken to a garage they done diagnostic and changed spark plugs. A few days later it kept smelling of petrol. So she to it to the Spectrum garage. The done a diagnostic on the car and it showed a problem with the injector's. The car is now out of warranty so we are having to pay for these things to be done. The garage changed the number 2 injector and the car seems to run fine for the week.
After that engine management light come on and a few other lights lit up. The car was taken back to spectrum garage. They done another diagnostic check and it said injector 1 was not working. When the garage tried to remove this injector 1 they found it really hard and found it was glued in. The garage in their opinion that the car was sold to us like this. The cost to repair was £3390.
I went to Motorpoint Oldbury with all the evidence. Said I want them to pay for the repair or a full refund. To cut a long sorry short. They refused everything. They was no help and they said the Spectrum garage had caused the problem. Motorpoint Oldbury are a bad bad business. The hand over form that my daughter should have signed to say she was happy with the car and inspected the car. They was signed by their sales person. My daughter didn't sign and the car was not inspected. Please avoid. You have been warned. 😠😠😠

Very efficient service from Ibby, we would definitely recommend and buy from you again.

Jake Blount, was the person who has attend me since the beggining and his support made all difference for we choose Motorpoint. Trully recommend it.

Zeynep at Chingford was super helpful, friendly and knowledgeable. Definitely put me at ease buying a car. Would recommend to anyone.

Quality cars excellent customer service salesman Mitchell helpful and knowledgeable made a great deal to secure my purchase, second time buyer with motorpoint and i will be back.

Excellent service that I would definitely recommend

Friendly staff and good service 👌.

Quick and professional 👌

Had issues with car after pick up tried to communicate with person that sold car to me totally ignored emails so contacted Edinburgh where I picked up car from and after 2or 3 emails the guy was on holiday and no response since.chose to buy car from Motorpoint because of excellent service on a previous purchase from Glasgow but this time round not happy at all.stay away from companies such as Arnold Clarke,vardy and ford because of their poor customer service but unfortunately Motorpoint just as bad

I would like to thank Aishah for the first class sevice/professionalism she could not have been more helpful.

William Rogers

Reece and Lee were very approachable and able to answer my questions and queries on the whole purchase process. One disappointment is the tyre pressure warning light came on as I drove off the forecourt & 2 wheels were missing dust caps. Easily rectified with Amazon.

All staff were excellent, cannot fault the experience

Excellent service from start to post purchase. Kept informed at each stage. Completed all paperwork. Everything went smoothly.

good choice of car's, good parking, staff very helpful but left you to look around if that is what you wanted

Sales personnel were helpful and attentive. There was a slight problem with the car which they couldn't sort out at the time. It was down to me as I had a long journey back home. I asked if it could be sorted out at Coventry as that was more local. This was arranged as requested.