I noticed a scratch on the front light cover I telephoned next day and was told I should have had a good look before we accepted car we didn’t collect car till 5.30 and only purchased that day I have... See more

Location
Switch locationSwansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB
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See what reviewers are saying
It was hassle free and must say the staff were courteous and knowledgeable. Special mention to Jodie Poland and Reese who looked after us and even had follow up call to check all was ok.
The staff were curtious and professional, we dealt with Alex. The buying process didn't feel rushed. We knew the brand and model of car we were after and when we rang and booked the test drive the pe... See more
Happy with my experience in Motorpoint staff at reception very nice salesman also very helpful and friendly and professional. Fair price for my part exchange would use this company again many thanks.
Company details
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Contact info
Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, United Kingdom
- 01792 620927

Over 1000 new cars every week
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The young lad who dealt with my vehicle…
The young lad who dealt with my vehicle was polite, friendly and helpful. My vehicle had been washed on the outside but had not been touched on the inside. It was quite dusty and dirty and I have had it valeted myself. Also had to chase up paperwork.

Reply from Motorpoint - Swansea
No Pressure!!
Went to have a look and get some ideas, but found a car that I love!
I loved the no pressure sales approach as I was left to look around. When I found the car I spoke with Joe, who again (no pressure) handed me the keys to go and have a closer look. After the test drive Joe sorted everything out and I collected the car Saturday.
Joe was fantastic!

Reply from Motorpoint - Swansea
Very relaxing place
Very relaxing place, sales man was really good and patient with me and explained everything.

Reply from Motorpoint - Swansea
Novice buyer
Novice buyer so a bit nervous but sales persons were neither pushy or hard selling. Questions were answered and I was treated with respect, cautiously and with humour.

Reply from Motorpoint - Swansea
Motorpoint Great Cars
Friendly Not Pushy Sales People Give You Time To Have A Good Look Round
Very Helpful Explaining And Answering Questions I Asked
Would Recommend Motorpoint To Friends And Family

Reply from Motorpoint - Swansea
Joe Helliwell was an awesome…
Joe Helliwell was an awesome attentative salesman who went above and beyond when helping me find my new car, very professional.

Reply from Motorpoint - Swansea
Second car bought from Motorpoint
Second car bought from Motorpoint, friendly staff with no pressure to make instant decisions, being able to take your time looking around the cars, take extras etc which makes the whole process a joy. Would definitely use again.

Reply from Motorpoint - Swansea
I had a fantastic experience buying my seat leon my…
I had a fantastic experience buying my seat leon from Jodie Poland at motorpoint swansea from the moment I walked in, they were professional, patient with my questions, and never made me feel pressured will definitely be buying from there in the future Highly recommend!"

Reply from Motorpoint - Swansea

Reply from Motorpoint - Swansea
The sales team were very helpful and…
The sales team were very helpful and went through everything we needed to know only problem i have is i asked if they could sort out the wipers as they were dry and vibration on the windscreen told it was sorted but once it raind the noise and vibration was still there

Reply from Motorpoint - Swansea
Brilliant customer service from Ben
Brilliant customer service from Ben! Gave me time to decide a was not pressing at any point to close the sale. This filled me with confidence in making my decision. Ben was very helpful and provided me with all information I needed. My new car is like a dream! Best car I ever had. Thank you Ben and Motorpoint Swansea!

Reply from Motorpoint - Swansea
Very good experience from the start.
Very good experience from beginning to end. No pushy sales talk, they give you space and time to browse and when you are ready give answers to your questions. Plenty of choice and quality cars. No hassle, and straightforward answers to your questions.

Reply from Motorpoint - Swansea
very helpful and willing to find what i…
very helpful and willing to find what i wanted and answered all my questions keep the good work up

Reply from Motorpoint - Swansea
Kiran and Reece were great
Swansea Motorpoint have lovely staff. Kiran Anthony and Reece Aylott were friendly, patient and respectful, answering all my questions and helping me through the process when I part exchanged my car. I never felt rushed or pressured. They are both a credit to the company, giving excellent customer service. No need to go anywhere else. Happy with my new car too!

Reply from Motorpoint - Swansea
Great bunch of staff
Great bunch of staff
They were never in your face
Nothing was any problem for them
Explained everything about the vehicle on the test drive and before you took it away
Plus they have a lovely hot chocolate machine there

Reply from Motorpoint - Swansea
Good selection of cars,polite…
Good selection of cars,polite staff,made buying my car easy

Reply from Motorpoint - Swansea
Found the vehicle I was interested in…
Found the vehicle I was interested in buying. Had a good part exchange deal and had Joe Helliwell looking after me while going through the purchase he was a great character.

Reply from Motorpoint - Swansea
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