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Motorpoint - Swansea Reviews 

870
TrustScore 4.5 out of 5

4.6

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB


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See what reviewers are saying

Rated 4 out of 5 stars

I noticed a scratch on the front light cover I telephoned next day and was told I should have had a good look before we accepted car we didn’t collect car till 5.30 and only purchased that day I have... See more

Rated 5 out of 5 stars

It was hassle free and must say the staff were courteous and knowledgeable. Special mention to Jodie Poland and Reese who looked after us and even had follow up call to check all was ok.

Rated 5 out of 5 stars

The staff were curtious and professional, we dealt with Alex. The buying process didn't feel rushed. We knew the brand and model of car we were after and when we rang and booked the test drive the pe... See more

Rated 4 out of 5 stars

Happy with my experience in Motorpoint staff at reception very nice salesman also very helpful and friendly and professional. Fair price for my part exchange would use this company again many thanks.


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, United Kingdom

  • 01792 620927
Promotion box for Motorpoint - Swansea

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

870 reviews

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4.6

All reviews

(870)

5,725 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The young lad who dealt with my vehicle…

The young lad who dealt with my vehicle was polite, friendly and helpful. My vehicle had been washed on the outside but had not been touched on the inside. It was quite dusty and dirty and I have had it valeted myself. Also had to chase up paperwork.

3 March 2026
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

We appreciate your feedback and are glad our employee was helpful. We're sorry the interior wasn't cleaned to your satisfaction and for the paperwork delay. We'll address these issues to improve our service.

Thank you
Motorpoint

Rated 5 out of 5 stars

No Pressure!!

Went to have a look and get some ideas, but found a car that I love!
I loved the no pressure sales approach as I was left to look around. When I found the car I spoke with Joe, who again (no pressure) handed me the keys to go and have a closer look. After the test drive Joe sorted everything out and I collected the car Saturday.
Joe was fantastic!

22 February 2026
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Reply from Motorpoint - Swansea

We're happy you found a car you love! We're glad you appreciated our no-pressure approach and that everything was sorted smoothly. Thank you for sharing your positive experience.

Thank you
Motorpoint

Rated 5 out of 5 stars

Very relaxing place

Very relaxing place, sales man was really good and patient with me and explained everything.

2 March 2026
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Reply from Motorpoint - Swansea

We appreciate your kind words! We're so glad the sales team was patient and explained everything well, making it a relaxing experience.

Thank you
Motorpoint

Rated 5 out of 5 stars

Novice buyer

Novice buyer so a bit nervous but sales persons were neither pushy or hard selling. Questions were answered and I was treated with respect, cautiously and with humour.

27 February 2026
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Reply from Motorpoint - Swansea

We're glad you felt comfortable during your first purchase experience. It's important to us that our customers feel respected and supported. Thanks for your feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Very smooth process

Very smooth process

22 February 2026
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Reply from Motorpoint - Swansea

Thank you for taking the time to leave your feedback and we are slow glad you found our process smooth.

Rated 5 out of 5 stars

Motorpoint Great Cars

Friendly Not Pushy Sales People Give You Time To Have A Good Look Round
Very Helpful Explaining And Answering Questions I Asked
Would Recommend Motorpoint To Friends And Family

23 February 2026
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Reply from Motorpoint - Swansea

We appreciate your recommendation and are happy to hear you felt supported by our team. We're glad you had the space to explore and that we could answer your questions!

Thank you
Motorpoint

Rated 5 out of 5 stars

Joe Helliwell was an awesome…

Joe Helliwell was an awesome attentative salesman who went above and beyond when helping me find my new car, very professional.

25 February 2026
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Reply from Motorpoint - Swansea

We appreciate you taking the time to leave us this fantastic review! We are so happy to hear that you had such a positive experience finding your new car.

Thank you
Motorpoint

Rated 5 out of 5 stars

Second car bought from Motorpoint

Second car bought from Motorpoint, friendly staff with no pressure to make instant decisions, being able to take your time looking around the cars, take extras etc which makes the whole process a joy. Would definitely use again.

14 February 2026
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Reply from Motorpoint - Swansea

We appreciate your continued support and are so glad you enjoyed your car buying experience with our friendly staff and relaxed atmosphere. Thank you for the positive feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

I had a fantastic experience buying my seat leon my…

I had a fantastic experience buying my seat leon from Jodie Poland at motorpoint swansea from the moment I walked in, they were professional, patient with my questions, and never made me feel pressured will definitely be buying from there in the future Highly recommend!"

20 February 2026
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Reply from Motorpoint - Swansea

We're happy to hear that you had a fantastic experience purchasing your vehicle. We appreciate your kind words regarding our team's professionalism and patience. Thank you for the recommendation; we look forward to assisting you in the future!

Thank you
Motorpoint

Rated 5 out of 5 stars

Very helpful

Very helpful, smooth hassle free process for purchasing.

21 February 2026
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

We are happy to hear that your purchasing experience was smooth and hassle-free. Thank you for your helpful feedback!

Thank you
Motorpoint

Rated 4 out of 5 stars

The sales team were very helpful and…

The sales team were very helpful and went through everything we needed to know only problem i have is i asked if they could sort out the wipers as they were dry and vibration on the windscreen told it was sorted but once it raind the noise and vibration was still there

14 February 2026
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Reply from Motorpoint - Swansea

We appreciate your feedback and are happy the sales team was helpful. We're sorry the wiper issue wasn't resolved to your satisfaction. We'll look into why this wasn't corrected properly. Thanks for bringing this to our attention.

Thank you
Motorpoint

Rated 5 out of 5 stars

Brilliant customer service from Ben

Brilliant customer service from Ben! Gave me time to decide a was not pressing at any point to close the sale. This filled me with confidence in making my decision. Ben was very helpful and provided me with all information I needed. My new car is like a dream! Best car I ever had. Thank you Ben and Motorpoint Swansea!

18 February 2026
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Reply from Motorpoint - Swansea

We're happy to hear you received brilliant customer service and felt confident in your decision. It is great to know you are enjoying your new car! Thank you for your positive feedback.

Thank you
Motorpoint

Rated 5 out of 5 stars

Excellent

Service received was excellent

18 February 2026
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Reply from Motorpoint - Swansea

We're glad you found our service excellent. Thank you for sharing your positive experience with us; we appreciate it.

Thank you
Motorpoint

Rated 4 out of 5 stars

Good value car

The car we wanted at a fair price.

18 February 2026
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

We're happy to hear that you found the car you wanted at a price that felt right. Thanks for your feedback.

Thank you
Motorpoint

Rated 5 out of 5 stars

Very good experience from the start.

Very good experience from beginning to end. No pushy sales talk, they give you space and time to browse and when you are ready give answers to your questions. Plenty of choice and quality cars. No hassle, and straightforward answers to your questions.

17 February 2026
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

We're happy to hear that you had a positive experience! It's great to know that you appreciated the relaxed atmosphere and helpful answers. Thank you for your positive feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

very helpful and willing to find what i…

very helpful and willing to find what i wanted and answered all my questions keep the good work up

16 February 2026
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

We're happy to hear that we could find what you wanted and answer all your questions. We appreciate your positive feedback and will keep up the good work!

Thank you
Motorpoint

Rated 5 out of 5 stars

Kiran and Reece were great

Swansea Motorpoint have lovely staff. Kiran Anthony and Reece Aylott were friendly, patient and respectful, answering all my questions and helping me through the process when I part exchanged my car. I never felt rushed or pressured. They are both a credit to the company, giving excellent customer service. No need to go anywhere else. Happy with my new car too!

17 February 2026
Unprompted review
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

We're happy to hear that you found our staff friendly, patient, and respectful. It's great to know they answered your questions and helped you through the process. We appreciate your positive feedback and are glad you're happy with your new car!

Thank you
Motorpoint

Rated 5 out of 5 stars

Great bunch of staff

Great bunch of staff
They were never in your face
Nothing was any problem for them
Explained everything about the vehicle on the test drive and before you took it away
Plus they have a lovely hot chocolate machine there

10 February 2026
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

We appreciate your positive feedback. We're happy to hear that our staff made your experience great by being helpful and informative, and that you enjoyed the hot chocolate!

Thank you
Motorpoint

Rated 4 out of 5 stars

Good selection of cars,polite…

Good selection of cars,polite staff,made buying my car easy

15 February 2026
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

We appreciate your kind words! We're happy we could provide a great selection and make buying your car easy with our polite staff.

Thank you
Motorpoint

Rated 5 out of 5 stars

Found the vehicle I was interested in…

Found the vehicle I was interested in buying. Had a good part exchange deal and had Joe Helliwell looking after me while going through the purchase he was a great character.

11 February 2026
Motorpoint - Swansea logo

Reply from Motorpoint - Swansea

We're happy you found the vehicle you wanted and had a good experience with your part exchange. We appreciate your positive comments about the assistance you received during your purchase.

Thank you
Motorpoint

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