Banner for Motorpoint - Sheffield

Motorpoint - Sheffield Reviews 

841
TrustScore 4.5 out of 5

4.7

Sheffield Business Park, Europa Link, S9 1XU Sheffield, South Yorkshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The whole experience was easy with no sales pressure. The rep. Mason was excellent, friendly and helpful and an asset to the Company. The premises were modern, clean and inviting. The only small cr... See more

Company replied

Rated 5 out of 5 stars

One of the best car shops I’ve been to- very welcoming and we’re happy to ask what I was looking for however did not follow me around or force any cars upon me. Helena took the time to discuss all car... See more

Company replied

Rated 5 out of 5 stars

Gianluca was so helpful from start to finish, and made the whole process simple. So helpful, in fact, that the friend who came with me on collection day ended up purchasing a car himself from Motorpoi... See more

Company replied

Rated 5 out of 5 stars

I’m a first time Customer Sheffield garage. The sales staff especially a gentleman called Gianluca were attentive and informative. The car I purchased was also top notch. They had exactly what I wan... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Sheffield Business Park, Europa Link, S9 1XU, Sheffield, South Yorkshire, United Kingdom

  • 0114 2055037
Promotion box for Motorpoint - Sheffield

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

841 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(841)

6,032 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Staff very helpful, nothing was too much trouble but at the same time Adam Simpkins who was helping me was not pushy in any way, what ever I asked for he made it happen, it made buying a car easy! Adam was very knowledgeable and any question I asked he could answer immediately. Would highly recommend Motorpoint.

31 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Lynn,
We're happy to hear that our staff were helpful and made buying a car easy for you. It's great to know that they were knowledgeable and not pushy. We appreciate your recommendation!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Fantastic customer service- no hard…

Fantastic customer service- no hard sell, just friendly professional advice to help you make the right choice. Would highly recommend James Guntrip at the Sheffield store, personable and knowledgeable and very patient with my 101 questions. Great service from the whole team.

29 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're happy to hear that you received friendly, professional advice without any pressure. We appreciate your recommendation and are glad the team was patient and helpful in your decision-making process. Thanks for the positive feedback.
Kind Regards
Motorpoint Sheffield

Thank you
Motorpoint

Rated 4 out of 5 stars

Ford Puma

Easy to buy a car. In good condition and ready to drive away. Only need to provide tax and insurance

31 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Alan,
We're glad you found it easy to buy a car and that it was in good condition. Thank you for your feedback; we appreciate you taking the time.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

An enjoyable experience

All the staff we encountered were helpful and friendly, especially Helena. She made the whole experience of purchasing a car much more enjoyable. She was informative and her knowledge help inform our decisions.

30 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi,
We appreciate you taking the time to share your feedback! We're happy to hear that our staff were helpful and friendly and that your car-buying experience was enjoyable.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Adam at the Sheffield branch was amazing and a genuinely nice and helpful guy. Would definitely recommend people to go there

1 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Garth,
We're happy to hear that you had such a positive experience at the Sheffield branch. We appreciate your kind words and are so glad our team member was helpful!
Kind regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Changed our car recently and nothing…

Changed our car recently and nothing was too much trouble, very helpful.

30 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We appreciate you letting us know that our team was helpful and accommodating during your recent car change. Thank you for your review.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish. No pushy salesmen. Ben our salesman on the day left us to look around the vehicle on our own,then gave us time to decide without any pressure. The price was very good for our part exchange vehicle.Ben helped sort out one day insurance for us on the day so we could drive the car away & not have to come back. The spare key was not available on the day . A phone call a day later & they offered to post it out to us instead of another journey to collect it. Very good would highly recommend & will definitely use them again.

31 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

We're happy to hear that you had an excellent experience with us. It's great to know that you appreciated our no-pressure approach and the assistance with the insurance. We look forward to assisting you again in the future.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

The experience of buying and part…

The experience of buying and part exchange was made very easy.
I was happy with valuation of my old vehicle and the new vehicle was competitively priced
Adam Simpkins, the sales executive I dealt with was fantastic.He explained everything to make things clear and seamless.
I have no misgivings and would recommend Motorpoint Sheffield to anyone.

29 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're happy to hear that your buying and part exchange experience was easy. It's great to know you were happy with the valuation and pricing, and that the sales executive was fantastic. We appreciate your recommendation!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Where is satisfied with the sales…

Where is satisfied with the sales person Helen or Helena did not push me into buying it love the car and would recommend people to you again

19 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Robert,
We're happy you had a great car-buying experience and appreciate that you weren't pressured. We appreciate your recommendation and are glad you love the car!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Everybody is proactive and happy to…

Everybody is proactive and happy to help in enay situation what a pleasure to buy a car with zero pressure to do so even the smallest of things 😊

26 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Simon,
We appreciate you taking the time to leave us a review. We're so glad to hear that everyone was helpful and proactive, and that you felt no pressure during your purchase.
Kind Regards
Motorpoint Sheffield

Rated 4 out of 5 stars

Salesman Brandon easy to deal with not…

Salesman Brandon easy to deal with not pushy . Good price for my trade in

25 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Len,
We're glad you had a positive experience and found the process easy. We appreciate your review.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Nothing was too much trouble

Nothing was too much trouble, Logan in the Sheffield showroom was who we dealt with leading up to the sale. He was polite, knowledgeable and attentive. There was no hard sell and no pushing us to take out a loan (unlike big motoring world who constantly brought up their loans and tried to persuade us what a good idea they were!) we had half an hour to test drive a vehicle by ourselves, which was appreciated because you then don’t have someone telling you why you should like the car.
Kacia dealt with our handover as it was Logan’s day off, again she was polite and knowledgeable and very nice.
Overall it was a great experience from start to finish. All the staff we came in contact with were great. I’d not hesitate to recommend Motorpoint and if we change the car in the future I’d definitely use them again.

17 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're happy to hear about the great experience you had at our Sheffield showroom. We appreciate your positive comments regarding the team's attentiveness and the no-pressure sales approach. Thank you for recommending us; we look forward to assisting you again in the future.
Kind regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Very friendly and helpful staff. Best experience I’ve had yet, staff didn’t seem like the typical ‘salesman’.

23 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Holly,
We're happy to hear you received amazing customer service from our friendly and helpful staff. It's great to know you had the best experience yet!
Kind regards
Motorpoint Sheffield

Rated 5 out of 5 stars

No pressure but any information needed…

No pressure but any information needed was provided. I was given time to view the vehicle at my leisure

19 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Dave,
We're happy to hear that you had the information you needed and time to view the vehicle without pressure. Thank you for your feedback.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Excellent

Really friendly. No pushy salesmen. Explained every stage and went through all paperwork with me.

18 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're happy to hear that you felt supported by our team! It's great to know we explained everything clearly and created a comfortable environment for you.
Kind regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Not a problem nothing was to much…

Not a problem nothing was to much trouble. Very pleased with everything. And it was quick. Want on Saturday to view the car .than want back on the Monday came away with the car Very pleased. Adam was top man .

18 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Kevin,
We're happy to hear that you were very pleased with your experience and that nothing was too much trouble. Thank you for sharing your positive feedback regarding the quick and easy process.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Found the vehicle I wanted and got a…good deal

Found the vehicle I wanted and got a decent part exchange offer so went ahead the sales person was polite professional and knowledgeable which made the whole experience easy and calm, very pleased with the outcome

21 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Glenn,
We appreciate you sharing your feedback! We're happy to hear that you found the vehicle you wanted, received a fair part exchange offer, and that our salesperson made the experience easy and calm.
Kind regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Easy to talk to and when you have a…

Easy to talk to and when you have a issue after sale there great at sorting your concerns

19 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Matthew,
We're happy to hear that you found us approachable and that we could resolve your concerns effectively after your purchase. Thank you for your feedback! We look forward to seeing you soon
Kind regards
Motorpoint Sheffield

Rated 5 out of 5 stars

This is my second time purchasing a car…

This is my second time purchasing a car from motorpoint. I thought the first time was easy but this latest purchase was a pure delight. Kacia didn’t pressurise me but answered all my questions with patience and made the purchase easy. Will definitely return to the Sheffield branch when I want to change my vehicle again. Many thanks.

17 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Caroline,
We're delighted to hear your recent purchase was a pure delight and even easier than your first! We're so glad that you found our team member patient and helpful. We appreciate your intention to return to our Sheffield branch.
Kind Regards
Motorpoint Sheffield

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look