Lauren Fuller at the Newport branch was amazing. I was so grateful for kindness she showed me whilst making a car choice, nothing was to much trouble. when it came to picking up the car i dealt with a... See more
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Mixed experience, it all depends on person you get to help you. People on reception welcoming & helpful. Staff not pushy for you to buy. However, first person who assisted us said he would call me but... See more
Company replied
The whole experience of buying a new car was so easy at Motorpoint. The salesman (Owain) at Motorpoint was very welcoming yet professional, he gave us the keys and left us to look over the car with n... See more
Company replied
Great service from Mike, but let down by the cleaning department I had a good experience from start to finish with Mike. He could tell I didn’t want to be bothered while looking around,... See more
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Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
Queensway Meadow Industrial Estate, NP19 4SS, Newport, Gwent, United Kingdom
- 01633 739362
Over 1000 new cars every week
4.6
Excellent
2K reviews
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Reply from Motorpoint - Newport
Thank you so much for your kind words - and 5* review! We really appreciate it.
Thank you,
Motorpoint Newport
Great experience
Michael C was great! Went through everything with me carefully and made sure I was happy with the car helped with any questions I had and gave me the best options! Sales team weren’t pushy and didn’t approach as soon as you walked in which was great they let you do your thing and helped when needed!!! 10/10 customers service!!!
8 August 2026
Unprompted review
Reply from Motorpoint - Newport
We're so pleased to hear about your excellent experience and that our team was able to assist you without being pushy. It's wonderful that you received great service and found the best options.
Thank you
Motorpoint Newport
Good prices and a good selection the…
Good prices and a good selection the person I felt with was very helpful even though me had been in post 2months
7 August 2026
Reply from Motorpoint - Newport
We're so happy to hear you found our prices and selection good, and that our team member was very helpful! We appreciate your kind words.
Thank you
Motorpoint Newport
Excellent service---thanks.
6 August 2026
Reply from Motorpoint - Newport
Thank you for your kind words and 5* review - we are so thankful!
Thank you
Motorpoint Newport
Reply from Motorpoint - Newport
We are so pleased to hear you had a great experience with us. Thank you for taking the time to share your positive feedback.
Thank you
Motorpoint Newport
The staff were very keen to help in…
The staff were very keen to help in ensuring a smooth service during the vehicle’s exchange.
6 August 2026
Reply from Motorpoint - Newport
We're so pleased to hear that our staff were very keen to help and ensured a smooth service during your vehicle exchange. Thank you for your feedback!
Thank you
Motorpoint Newport
Not done the car 4 times I've asked and…
Not done the car 4 times I've asked and phoned now car book in Monday also I found another car same as one I bought which was cheaper than your but again didn't get my car for same price and staff not every helpful as I'm disabled so needed help thanks
31 July 2026
Reply from Motorpoint - Newport
I am truly sorry to hear about the difficulties you've experienced with your recent car purchase and the service you received. It's concerning to learn that your car hasn't been ready as expected and that you felt unsupported, especially given your disability. I understand your frustration regarding the price difference you discovered on a similar vehicle. Please accept my apologies for any inconvenience or distress this has caused. Please could you provide us some more information regarding this: NewportCustomerCare@motorpoint.co.uk
Thank you
Motorpoint
Our whole perseption and service was…
Our whole perseption and service was exceptional. Owain our salrs representitive was professional and knowledgable. Great customer care.
2 August 2026
Reply from Motorpoint - Newport
We're so pleased to hear that your experience was exceptional and that our sales representative Owain was professional and knowledgeable. Thank you for your kind words about our customer care!
Thank you
Motorpoint Newport
Rhys was very helpful
30 July 2026
Reply from Motorpoint - Newport
We are so pleased to hear that our team member provided you with such excellent assistance. Thank you for sharing your positive feedback with us.
Thank you
Motorpoint Newport
Range, Style & Specifications Top Selection
A great selection of cars in a range of specifications and sizes; everything you need in one place. No pushy or arrogant sales execs, just polite and willing to listen without trying to push cars on you that are not what you want or need!
A special shout out needs to go to Iwan Evans who was friendly, professional and totally customer focused 👍
31 July 2026
Reply from Motorpoint - Newport
We're delighted to hear you found a great selection of cars and appreciated our no-pressure approach. It's wonderful that our team was polite and customer-focused, making your experience a positive one!
Thank you
Motorpoint Newport
A no pressure, hassle free way to buy a car
A very relaxed way to buy a car. No pressure at all from any staff. It was, "there are the cars have a look ask for keys if there are any you wish to investigate further. Any questions come and find a member of staff". When we had decided on a car, the sales process was again hassle free. All staff had a smile and time to talk to us. Excellent customer service, I would highly recommend them.
25 July 2026
Reply from Motorpoint - Newport
We're delighted to hear you found the car buying process relaxed and hassle-free! It's wonderful that our team's approach and excellent customer service made such a positive impression. We truly appreciate your recommendation!
Thank you
Motorpoint Newport
Great sale advice and support
The salesperson - Jon at Newport branch, he was so helpful.
I love my new car and I had such a good price on my part exchange.
29 July 2026
Reply from Motorpoint - Newport
We are so pleased to hear you had such a positive experience with us and are loving your new car! Thank you for your kind words.
Thank you
Motorpoint Newport
After dealing with CarWow and Motorway…
After dealing with CarWow and Motorway and wasting my time with their "offers" that never come anywhere near what they say when the auction happens, I got a valuation for my wife's mint 2024 Mini Cooper Sport Premium exceeding the above's quotes by almost £2k.
So booked in for 11am on Sunday at NewPort, uploaded all the required finance docs, driving licence, V5C and utility bill. Turned up to a very smart and organised outfit. The young chap we dealt with (can't recall his name unfortunately) was fantastic. Car was checked over, tech's plugged it in, and when he came back he was wow, the condition is immaculate.
Fast forward 10 mins, and money lands in my wife's account (over and above the finance settlement) and the finance settled by them.
Highly highly recommended, best EVER sale experience bar none
2 August 2026
Unprompted review
Reply from Motorpoint - Newport
We're absolutely thrilled to hear about your exceptional selling experience, especially after your previous frustrations with other platforms. It's wonderful that we could exceed your expectations with our valuation and provide such a smooth and efficient process. We're delighted that our team member made such a positive impression and that the sale was so quick and easy. Thank you for your high recommendation!
Thank you
Motorpoint Newport
Thank you
Motorpoint
Excellent car and service from Tyler.
27 July 2026
Reply from Motorpoint - Newport
We're delighted to hear you had such a positive experience with our vehicles and the service provided by our team member. Thank you for your kind words.
Thank you
Motorpoint Newport
Long wait as car wasn’t ready
Long wait as car wasn’t ready. Wasn’t valeted inside, mud on passenger seat and in drivers footwell. I suspect it had been valeted but was then taken to the workshop after the valet rather than the other way round. Constructive feedback for you I hope. Other than that very good service from the sales team. (Ewan) Newport. Cheers HW.
31 July 2026
Reply from Motorpoint - Newport
Thank you for your feedback. We sincerely apologise for the delay in getting your car ready and for the issues with the interior cleanliness. We appreciate you bringing this to our attention and are glad to hear the sales team provided good service!
Thank you
Motorpoint Newport
Jon was very helpful at Newport branch.
Jon was very helpful at Newport branch.
My only negative experience was trying to speak to the branch which took several attempts and waiting in the phone for over 20 minutes each time.
31 July 2026
Reply from Motorpoint - Newport
We're happy to hear Jon provided excellent service. We appreciate you bringing the phone wait times to our attention and will review our processes to improve accessibility.
Thank you
Motorpoint Newport
Chris Kettle guided me through the…
Chris Kettle guided me through the whole process of buying the vehicle from start to the purchase of the vehicle excellent service
25 July 2026
Reply from Motorpoint - Newport
We're so glad to hear that our team provided you with such excellent service throughout your vehicle purchase. We truly appreciate your kind words!
Thank you
Motorpoint Newport
Good service and helpful staff
Edwin did a great job in assisting me buy mine and his help with buying my daughter's cars. Helpful and good to deal with.
25 July 2026
Reply from Motorpoint - Newport
We're so pleased to hear that our colleague provided such great assistance with your car purchases. It's wonderful to know you found them helpful and easy to work with. Thank you for sharing your positive experience!
Thank you
Motorpoint Newport
Mike was very helpful
Mike was very helpful, friendly, & professional, and got everything done in a timely manner. I love my little car! Although, I do think some car mats would’ve been the icing on the cake - it’s the little touches. Thanks for sorting the sake of my car Mike!
28 July 2026
Reply from Motorpoint - Newport
We're so pleased to hear that our team member Mike was helpful, friendly, and professional, and that you love your car! We appreciate your feedback regarding the car mats; it's the little touches that make a difference.
Thank you
Motorpoint Newport
Straightforward !
A straightforward process from my arrival, to test drive and subsequent purchase.Didnt get hassled by staff and was provided with info and keys as and when I asked for them
27 July 2026
Reply from Motorpoint - Newport
We're so pleased to hear you found the process straightforward from arrival to test drive and purchase. It's great that you felt no pressure and received the information and keys as you needed them.
Thank you
Motorpoint Newport
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